Liquify Tool Crashes with Assertion Failed error

[Gli+XraW0101]

Hi, I have a problem with Photoshop, when I export the video it gives me this error.
I tried to Repair Visual C ++ 2015-2019, I tried to update photoshop, help.

{Moderator Note: Edited the thread title}

[Akash Sharma]

Hi there, 

Sorry that you're getting an Visual C++ error message " Assertion Failed, Line 73" while using Photoshop.

Which version of Photoshop are you using and what is your computer's OS? Would you mind checking out the steps mentioned in this article https://helpx.adobe.com/in/x-productkb/global/troubleshoot-c-runtime-errors-products.html and let us know if that helps?

If that does not help, try removing Photoshop using the Creative Cloud Cleaner tool as mentioned in this article https://helpx.adobe.com/in/creative-cloud/kb/cc-cleaner-tool-installation-problems.html and then reinstall it?

Let us know if that helps.

Thanks,

Akash

[Gli+XraW0101]

I am using the latest version of Photoshop 2020, I have a Windows PC.
I can't do the first step because I can't find the pref file in "Documents and Settings \ [user] \ Application Data \ Adobe \ [Product] \." and for this not even the second I can do.

[Akash Sharma]

A shortcut to the first step:

• Quit Photoshop.

• Hold down the following keyboard shorcut and launch Photoshop: command + option + shift on a Mac or ctrl + alt + shift on Windows

• Open Photoshop.

• Click Yes in the dialog that asks "Delete the Adobe Photoshop Settings file?"
• Select Yes

Photoshop will open up with default preferences. Be sure to backup your preferences beforehand. 

Let us know hot it goes.

Thanks,

Akash

[Gli+XraW0101]

I just did what you told me. now I try to export the video?

[Gli+XraW0101]

look this, i tried.

[Akash Sharma]

Thanks for the update and sorry to see that the issue still persists.

Please uninstall Photoshop from the Creative Cloud desktop app.

Reinstall the latest version again and let us know if that helps.

~Akash

[Gli+XraW0101]

is the first thing I did

[Mohit Goyal · Accepted solution]

Hi there,

We're happy to announce the release of Photoshop 22.1 which includes the fix for this issue.

Check out the list of all fixed issue here: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

Let us know if the update resolves the problem for those affected and share your feedback with us.

Thanks,

Mohit

[Gli+XraW0101]

downloaded as you told me to, but nothing has changed. it is not a version problem.

[Gli+XraW0101]

the errors concern the liquify tool, maybe

[Gli+XraW0101 · Accepted solution]

I solved it by doing ignore, and the video is right, I don't understand why