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[ Locked ] Weird black box

New Here ,
Feb 08, 2023 Feb 08, 2023

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Hello, I suddenly got a weird black pop up box that happens to be blocking Photoshop completely, I have Adobe Photoshop 2022 on Windows 11, it has never happened before until now which is very surprising and I'd really appreciate if you can guys help me fix it entirely.

 

 

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correct answers 1 Correct answer

Community Expert , Feb 09, 2023 Feb 09, 2023

@Xitoro looks like you're using a non genuine/pirated version of Photoshop, your system info shows

2023-02-09 13_45_57-System Info.txt - Google Drive — Mozilla Firefox.png

 

We can't help you any further, I'm locking this thread.

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New Here ,
Feb 08, 2023 Feb 08, 2023

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Note: I tried reinstalling photoshop and resetting the preferences but no use sadly

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Enthusiast ,
Feb 09, 2023 Feb 09, 2023

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What's your PS version?

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Community Expert ,
Feb 09, 2023 Feb 09, 2023

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Can you post Help > System Info, that data may help demistifying problem.

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New Here ,
Feb 09, 2023 Feb 09, 2023

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Community Expert ,
Feb 09, 2023 Feb 09, 2023

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@Xitoro looks like you're using a non genuine/pirated version of Photoshop, your system info shows

2023-02-09 13_45_57-System Info.txt - Google Drive — Mozilla Firefox.png

 

We can't help you any further, I'm locking this thread.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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