Lost Adobe Account Password [Needs Adobe Staff Help]

[Nimo1919]

I am not sure who to contact ,

I had an account by one of these 2 email addy

[Email addresses removed by moderator. This is a public user to user forum please do not post personal information]

And I accidentally signed out. when I try 'forgot pwd' , I am not receiving the password over these 2 emails addresses.

Plz help... I can't complete my drawings !

[davescm]

Hi

Try this link - Contact Customer Care

Choose "account issues" - then "signing in" - then " contact options"

Dave

[Nimo1919]

Hi, tried that earlier but no support resource cane online

It kept saying i m 5th online and wait time is 4 mins , even after 30 mins of waiting

[davescm]

Hi

Keep trying . We are just users the same as you so cannot reset passwords. I have notified the wait time issue to Adobe.

Dave

[Trevor.Dennis]

Bugger.  I was about to suggest checking your Adobe account, but after reading your post properly, I see you can't get that far.  We'll put a 'customer needs help' message in what's called the Back Room forum, and I'll add the same message to the subject line of this post.

Good luck

[Nimo1919]

Thank you so much

any update on this from the 'back room forum' .

I am getting nervous about this list email details

[Nimo1919]

Can someone plz help ?

I am still logged out if my original account and dont remember the email address used for it

[Rajashree Bhattacharya]

Hi ,

I have sent you a personal message, please let me know how can I help you.

Regards

Rajashree