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M
mateusz.skomorucha
Participant
April 21, 2023
Question

Low performance in new Export As

  • April 21, 2023
  • 1 reply
  • 983 views

Hi. I have very low performance (like it takes 3+ minutes to open) in new Photoshop 24 Export As... (export as v5.8.23)

I changed to Legacy "Export As" and it's fine, but new version definetely has some problems


Checked on Windows 10, Photoshop 24, on more than one computer

    This topic has been closed for replies.

    1 reply

    Ranjisha Sengupta
    Ranjisha Sengupta
    Legend
    April 21, 2023

    Hi @mateusz.skomorucha 

     

    Thanks for sharing this with us.

    Can you tell us how big the file is and its format? Does this happen with a newly created document as well?

    Please try optimizing Photoshop performance: https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html.

     

    Let us know how it goes.

     

    Best, 

    Ranjisha

    M
    mateusz.skomoruchaAuthor
    Participant
    April 25, 2023

    Thanks, I tried optimizing, it helped but not solved

    New file with two artboards seems to work, even my old files sometimes work--- 

    Error I am getting sometimes when trying to open Export As 
    Error doesn't occur on freshly opened photoshop and on non-legacy Export As mode (but non-legacy is sooo slow sometimes)

     

    In this moment non-legacy mode seems to work well and I am confused.

    EDIT:// again is too laggy.

     

    If I can check anything else regarding this problem please let me know

    Ranjisha Sengupta
    Ranjisha Sengupta
    Legend
    April 25, 2023

    Thanks for the details.

    You can try to reset the preferences of Photoshop using the steps mentioned here: https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences

    Please back up your settings prior to resetting the preferences.

    You can check: https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences

     

    Let us know how it goes.

     

    Best,

    Ranjisha

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