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Participant
April 21, 2023
Question

Low performance in new Export As

  • April 21, 2023
  • 1 reply
  • 983 views

Hi. I have very low performance (like it takes 3+ minutes to open) in new Photoshop 24 Export As... (export as v5.8.23)

I changed to Legacy "Export As" and it's fine, but new version definetely has some problems


Checked on Windows 10, Photoshop 24, on more than one computer

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1 reply

Ranjisha Sengupta
Legend
April 21, 2023

Hi @mateusz.skomorucha 

 

Thanks for sharing this with us.

Can you tell us how big the file is and its format? Does this happen with a newly created document as well?

Please try optimizing Photoshop performance: https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html.

 

Let us know how it goes.

 

Best, 

Ranjisha

Participant
April 25, 2023

Thanks, I tried optimizing, it helped but not solved

New file with two artboards seems to work, even my old files sometimes work--- 

Error I am getting sometimes when trying to open Export As 
Error doesn't occur on freshly opened photoshop and on non-legacy Export As mode (but non-legacy is sooo slow sometimes)

 

In this moment non-legacy mode seems to work well and I am confused.

EDIT:// again is too laggy.

 

If I can check anything else regarding this problem please let me know

Ranjisha Sengupta
Legend
April 25, 2023

Thanks for the details.

You can try to reset the preferences of Photoshop using the steps mentioned here: https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences

Please back up your settings prior to resetting the preferences.

You can check: https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences

 

Let us know how it goes.

 

Best,

Ranjisha