<Photoshop> Some elements just become white colour when I export

Community Beginner ,
Aug 18, 2022 Aug 18, 2022

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Some elements just become white colour when I export my project, why and how to solve?

The first photo is what it looks like when I'm using AdobePhotoshop to create my project.

The second photo is what it looks like when it is exported. The circle thingy just turned into white colour.

Capture.PNGCapture.PNG

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Community Expert ,
Aug 18, 2022 Aug 18, 2022

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Hi @LIM2570388114gs 

Since your question is about Photoshop, I have moved this from the Using the Community forum where you posted.

 

Please share more information. If you export to JPEG, for example, JPEG does not support transparency and will flatten the image.

 

Share a screen shot that includes you entire interface, including relevant panels.

~ Jane

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Community Beginner ,
Aug 18, 2022 Aug 18, 2022

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Here are my screenshots.

The first photo is what it looks like when I'm using AdobePhotoshop to create my project.

The second and third photo is what it looks like when it is exported. The circle thingy just turned into white colour.

 

Capture2.PNG

Capture.PNG

  

Capture3.PNG

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Community Expert ,
Aug 18, 2022 Aug 18, 2022

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Community Beginner ,
Aug 18, 2022 Aug 18, 2022

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Yes, I posted twice in different community forum.

Sorry, this is the first time I use this forum, a bit unfamiliar on this.

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Community Beginner ,
Aug 18, 2022 Aug 18, 2022

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Some elements just become white colour when I export my project, why and how to solve?

The first photo is what it looks like when I'm using AdobePhotoshop to create my project.

The second photo is what it looks like when it is exported. The circle thingy just turned into white colour.

 

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Community Expert ,
Aug 18, 2022 Aug 18, 2022

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Please post screenshots. 

 

How exactly do you export? 

Where are you viewing the exported images? 

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Community Beginner ,
Aug 18, 2022 Aug 18, 2022

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Sorry, i just realised that i didn't post the photos successfully.

The first photo is what it looks like when I'm using AdobePhotoshop to create my project.

The second and third photo is what it looks like when it is exported. The circle thingy just turned into white colour.

 

Capture2.PNG

Capture.PNG

Capture3.PNG

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Community Expert ,
Aug 18, 2022 Aug 18, 2022

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I cannot identify the object in the Layers Panel. 

 

Why are you working in CMYK? 

Export As is directed to web use, so unintended results for an inappropriate Color Mode would not seem inconceivable. 

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Community Beginner ,
Aug 18, 2022 Aug 18, 2022

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I'm working in CMYK because we are going to print it out as poster.

 

May I know how should I export it correctly?

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Community Expert ,
Aug 18, 2022 Aug 18, 2022

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Then why are you exporting png which cannot be CMYK? 

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Community Beginner ,
Aug 18, 2022 Aug 18, 2022

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Because we will also need to post it on web

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Community Expert ,
Aug 21, 2022 Aug 21, 2022

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Have you tried converting the image to RGB (which might affect Adjustment Layers)? 

Can you provide the file (feel free to remove the unaffected Layers)? 

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Community Expert ,
Aug 18, 2022 Aug 18, 2022

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I'm working in CMYK because we are going to print it out as poster.

Are you having it printed in Offset or Gravure professionally? 

If so do you know the correct CMYK Color Space? 

If you are printing it on an office printer working in CMYK might be unnecessary or even problematic. 

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Community Beginner ,
Aug 21, 2022 Aug 21, 2022

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Hi, we will print it in offset.

 

Sorry for late reply, because I was waiting for the printing company to reply.

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