M: Photoshop freezes while using Shadow/Highlights tool after latest update

[sostheneh84466108]

Like the title says, on every occasion the app freezes while using the Shadow/Highlights tool on a layer.. if only I had saved the work I was working on.

{Thread renamed by moderator}

[petrah36555365]

Same here; seems one bug has been replced by another one. 😞

[PECourtejoie]

Hello, are you talking about Ps 21.1?

[sostheneh84466108]

Yes

[Grant H]

Hi. what OS are you on currently? I cannot replicate the problem you are experiencing with the latest PS update using the adjustment. How much scratch disk space etc have you got. Maybe you are running out of space for e.g.

[petrah36555365]

Hi,

macOS High Sierra 10.13.6 running; latest CC version, updated today to version 21.1.0.

[petrah36555365]

Updated PS on another Mac Book (Pro), Catalina 10.15.3. Same problem - PS is freezing, also the settings disappeared.

[sostheneh84466108]

MacOs Catalina 10.15.2, PHotshop 21.1... all worked fine until I updated this morning. Everything else seem to work fine, I have aroun 1Tb of scratchdisk available 

[sostheneh84466108]

It happens with every type of selecting tool (Lasso etc)

[Grant H]

I am the last person to suggest this as usually there are explanations but in this case I recommend that you reset your prefs.

[sostheneh84466108]

Done, but problem remains

[Grant H]

Try checking the Legacy Compositing:

[sostheneh84466108]

Tried, no difference

[Grant H]

you could also try unchecking use graphics processor, but that would be a temp solution obv.

[sostheneh84466108]

Tried that one too, no solution. I also reinstalled the app.. problem remains. I'm losing workday here.. very annoying.

[PECourtejoie]

Hello, in this case, also install Photoshop 2019...

[sostheneh84466108]

Thanks, That's what I just did.. tool works as it should.

[Tice_Lerner]

This problem occurs for me as well on Max OS 10.13.6.  If I type a value in manually it works but sliders cause it to freeze. 

Additionally all sliders in images-adjustments no longer update in realtime. If I adjust the slider it refreshes after letting go of the mouse.

[farbafoto]

Same problem - highlights/shadow freezes PS 21.1.0.  This just started this week. Was doing fine before. OS is High Sierra. Help!

[jane-e]

This has been reported as a bug on the feedback site for Photoshop where the Product Manager is trying to gather more information. Please add to this report and be sure to include your OS (exact) and PS version (exact). You can also track the issue there.

https://feedback.photoshop.com/photoshop_family/topics/photoshop-21-1-0-after-latest-update-app-hang...

Jane

[jonl55443759]

After recent update, now Photoshop freezes when I make any adjustment in the Shadows/Highlights dialog box. Have to force quit on my MacOs Catalina desktop. All other adjustments seem to work okay.

[Sahil.Chawla]

Hi Jon,

This is a known issue, and our engineers are working towards a fix for the same. Please add your vote to this issue here: https://feedback.photoshop.com/photoshop_family/topics/photoshop-21-1-0-after-latest-update-app-hang... and follow this thread for any updates about the issue.

Regards,
Sahil

[singerman]

When using shadows/highlights if I leave the preview box ticked the programme hangs and remains in that state until I have to force quit. THis never happened with previous versions

[Moving from generic Start/Help forum to the specific Program forum... Mod]
[To find a forum for your program please start at https://community.adobe.com/]

[Sahil.Chawla]

Hi Jon,

This is a known issue, and our engineers are working towards a fix for the same. Please add your vote to this issue here: https://feedback.photoshop.com/photoshop_family/topics/photoshop-21-1-0-after-latest-update-app-hang... and follow this thread for any updates about the issue.

Regards,
Sahil

[BillyTheKid13]

Same Issue Vers.21.1.0