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macOS Catalina: Helvetica Regular is missing

Community Beginner ,
Nov 28, 2019 Nov 28, 2019

In Photoshop Helvetica Regular is missing, and cannot be selected from drop down menus. The font is there and works in any other application. In Adobe Illustrator, too!

Any ideas?

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correct answers 1 Correct answer

Community Expert , Nov 29, 2019 Nov 29, 2019

Hi,

The following methods are irregular and I will not be responsible for any troubles.

 

Copy "Helvetica.ttc" from the system font folder to the following location.

/Library/Application Support/Adobe/Fonts/Helvetica.ttc 

Screen Shot 2019-11-29 at 18.29.53.pngexpand image

You can use Helvetica Regular with macOS Catalina 10.15.1 + Photoshop 21.0.1.Screen Shot 2019-11-29 at 18.22.42.pngexpand image

If the problem is corrected by updating macOS Catalina, please remove Helvetica.ttc.

 

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Community Expert ,
Nov 28, 2019 Nov 28, 2019

Have you upgraded to 10.15.1 yet? Yes it's a documented bug, was supposed to have been fixed:

https://feedback.photoshop.com/photoshop_family/topics/ps-20-0-7-on-macos-10-15-helvetica-regular-do...

Also be sure Photoshop is updated as well.

If not, try CC 2019 and by all means join the above discussion, this is where the developers listen in.

 

Gene

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Community Beginner ,
Nov 29, 2019 Nov 29, 2019

Thank you Gene, I'm on a recent system and just did a fresh PS install yesterday. All up-to-date. Problem persits on my iMac as well as my Macbook-Pro.

Thanks for pointing me to the bug-report where I posted this issue as well. Seems like I am not alone here...

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Community Expert ,
Nov 29, 2019 Nov 29, 2019

Hi,

The following methods are irregular and I will not be responsible for any troubles.

 

Copy "Helvetica.ttc" from the system font folder to the following location.

/Library/Application Support/Adobe/Fonts/Helvetica.ttc 

Screen Shot 2019-11-29 at 18.29.53.pngexpand image

You can use Helvetica Regular with macOS Catalina 10.15.1 + Photoshop 21.0.1.Screen Shot 2019-11-29 at 18.22.42.pngexpand image

If the problem is corrected by updating macOS Catalina, please remove Helvetica.ttc.

 

--
Susumu Iwasaki
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Community Beginner ,
Nov 29, 2019 Nov 29, 2019

I'll give that a try. Hower there is no /Library/Application Support/Adobe/Fonts/ folder...

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Community Expert ,
Nov 29, 2019 Nov 29, 2019

You should create a Fonts folder.

 

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Susumu Iwasaki
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Community Beginner ,
Nov 29, 2019 Nov 29, 2019
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I just did. And it works like a charm.

Thank you for that!

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