• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

MacOS Sierra makes all Adobe products very slow?

Community Beginner ,
Oct 06, 2016 Oct 06, 2016

Copy link to clipboard

Copied

I just upgraded to the newest MacOS system Sierra 10.12 and now all my CS4 suite products are very slow compared to before. The load everything very slow. What can I do about it?

Views

16.6K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
LEGEND ,
Oct 06, 2016 Oct 06, 2016

Copy link to clipboard

Copied

Well, you could go back to a system for which CS4 was designed. Or you could upgrade to CC. Or maybe you will find some other software causing the issue, but you are on dangerous ground. If you don't want to upgrade your apps, you might consider freezing your system (and disconnecting from the internet).

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 06, 2016 Oct 06, 2016

Copy link to clipboard

Copied

There should not be such a different between a small upgrade. I always use the newest OS and I have not encountered these problems before. So I hope somebody can help.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 06, 2016 Oct 06, 2016

Copy link to clipboard

Copied

Adobe Photoshop CS5 was released April 2010 and Adobe stopped support for CS4 then, so if you have amassed 6 years worth of OS upgrades/updates relative to the unchanged Photoshop installation that would not seem like »a small upgrade«.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 06, 2016 Oct 06, 2016

Copy link to clipboard

Copied

I just mean that I used the previous version just before Sierra and there were no problems. And suddenly there is. It seems strange to me. I don't understand why it should suddenly be so slow, so I look for fixes to that.

I understand that I use a older program, but unfortunately I don't have the money to pay Adobe each month to keep a program running.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 06, 2016 Oct 06, 2016

Copy link to clipboard

Copied

An alternative to upgrading to CC 2015 (which will be fully supported on Sierra) is to roll back to El Capitain:
http://www.macworld.co.uk/how-to/mac-software/how-downgrade-from-macos-sierra-el-capitan-remove-maco...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 06, 2016 Oct 06, 2016

Copy link to clipboard

Copied

Yeah, thanks. But I don't want that. That will very easily cause other problems for other programs

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 06, 2016 Oct 06, 2016

Copy link to clipboard

Copied

I understand. In that case, my recommendation is to upgrade to CC 2015:

Adobe Creative Cloud | Software and services for creative professionals

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Oct 06, 2016 Oct 06, 2016

Copy link to clipboard

Copied

We see this madness every upgrade. You think Sierra is a small upgrade? Many things have been deliberately disa led by Apple, even before the accidental problems. Your expectations are unwise if your apps are important. The pace of change if ever faster, and attention to compatibility has never been worse. What is CERTAIN is that Adobe will not issue fixes if the problem turns out to be CS4.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 11, 2016 Oct 11, 2016

Copy link to clipboard

Copied

having exactly the same problem with CC2015  latest versions, it has broken/slowed down too many things to count and a downgrade is not an answer as I have worked too long with it and there will be all sorts of problems. I have an older computer (mid 2011) I use a lot of apps.

I did an upgrade prior to the Sierra and I rolled back because of issues, only to have more problems after the restore with apps etc, not to mention the down time considering

a fix would be great!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 17, 2016 Oct 17, 2016

Copy link to clipboard

Copied

I'm having exactly the same problem as you and Webnmore. Upgraded to Sierra, running Adobe CC 2015 edition, but it's very sluggish and infuriating. Taking ages to get work done. Running on a 2013 iMac with 8G ram.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 17, 2016 Oct 17, 2016

Copy link to clipboard

Copied

yep ended up restoring a backup to Capitan, what a waste of time. It broke so many things, and some programs I ran are not compatible with it. And when people say you should check your apps, some don't state and I have literally dozens that I use as it is a work computer! not to mention the changes in security, this drove me mad.

Apple needs to rectify. I will not be updating now and have told all my mac fellows not to update!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 20, 2016 Oct 20, 2016

Copy link to clipboard

Copied

Had the same issue today after upgrading to OS 10.12 on a 2015 iMac (4 GHz Intel Core i7, 32GB RAM). InDesign (CC 2015.4) was VERY sluggish.

Went further out on a limb and installed OS 10.12.1 beta 5. Much better now. Can now edit and drag without delays and choppiness.

Whatever caused the problem seems to be fixed in the upcoming Mac OS 10.12.1 update.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 24, 2016 Oct 24, 2016

Copy link to clipboard

Copied

Oh my gosh, this is hell on earth!!! It's sooooo slow and makes your work almost impossible.

Adobe or Apple ..... someone has to fix it, SOON!!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 24, 2016 Oct 24, 2016

Copy link to clipboard

Copied

I've noticed it the most using Dreamweaver CC 2015 since updating to Sierra. It will take several minutes to open an HTML document, or design view to render once I've pasted code into a new document. Editing makes it lock up too sometimes. I have a mid-2012 Macbook Pro with 16GB RAM. I've sometimes resorted to editing things in either TextEdit or opening it up on an old laptop running CS6. I'm regretting updating to Sierra now because of this, so Creative Cloud really needs to be fixed.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Oct 24, 2016 Oct 24, 2016

Copy link to clipboard

Copied

Or Sierra does. My money is on Sierra, especially if you have a Magic Mouse.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 09, 2017 Jan 09, 2017

Copy link to clipboard

Copied

I am having the exact same issue!!! I am running the latest CC and have upgraded to Sierra. Since the upgrade, my mac is SO SLOW, CC applications crash continuously and I have to hard reboot! Force quit doesn't even work! There is no way to restart my mac other that to hard reboot! INFURIATING to say the least! I have 24 Gigs of RAM so that isn't the issue! If anyone can help I will be hugely grateful. This is slowing down my work load tremendously and I don't know what more to do. I literally have to restart (hard reboot) a few times a day!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 20, 2017 Jan 20, 2017

Copy link to clipboard

Copied

The same thing is happening to me. It's horrible...did you find a solution?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jan 25, 2017 Jan 25, 2017

Copy link to clipboard

Copied

I'm having the same issue. I'm just dying to diagnose the problem, and I cannot. So it's just hard restarts at some point nearly every day. It's ultra-frustrating.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 10, 2017 Jan 10, 2017

Copy link to clipboard

Copied

Having the same problems with Premiere Pro CC 2017. Spinning beach ball and things like play in to out and loop play are not functioning since upgrading to macOS Sierra. Help, this is really slowing my workflow!

Mac Pro (Late 2013)

2.7 GHz 12-Core Intel Xeon E5

64 GB 1866 MHz DDR3

AMD FirePro D700 6144 MB

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 25, 2017 Jan 25, 2017

Copy link to clipboard

Copied

Adobe had huge issue I discovered with the release of the 5.5 Master Suite. They had to redesign File Management, as noted with the release of 6.0. Sierra is noted to have a new file management system .. which may be the cause .. just a guess. Adobe may not be able to keep up with the changes. It is possible they will have to rewrite CC file management just for Sierra. The previous issue was the way Dynamic Link would corrupt the date modified of the shared files ... or not correctly use them. I don't know who there coding team for Mac is .. but I would fire the whole lot .. and start from scratch.

The reason they may have moved from CS to CC is to update quicker for such events. One may find the problem when watching "Console" .. which was the way I discovered the original problem. Start there.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Enthusiast ,
Jan 25, 2017 Jan 25, 2017

Copy link to clipboard

Copied

just updated my OS and illustrator keeps freezing. it just stops. there is no process icon. nothing. then after a couple of minutes it resumes working just fine. then after about 10 - 20 minutes, it freezes again.

i wish i could revert OSX back. everything was fine before. i had been avoiding mac updates for the past 4 months.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 29, 2017 Jan 29, 2017

Copy link to clipboard

Copied

I had this same problem with adobe premiere and Photoshop they were literally  crawling with a beachball sign every now and them. I found that both the indexing and Time machine backup was working together and they were eating up almost all the cpu threads causing the system wide slowness. I read the post on Mac runs slow after macOS sierra upgrade anf followed the steps mention in there and now it works perfectly fine.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 01, 2017 Mar 01, 2017

Copy link to clipboard

Copied

I have a slightly different problem! I have photoshop elements installed on an imac running sierra. The organiser is so slow it is almost unusable, and that with about 2000 photos in my catalogue! But the editor is fine, I did a batch convert of raw photos to jpg, about 20 minutes on my old windows laptop: ready in less than 5! I had to check that it had done something, I was so amazed! I am beginning to think it must be a setting or something, anyone here any ideas?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 01, 2017 Mar 01, 2017

Copy link to clipboard

Copied

Please post Photoshop Elements related queries over at

http://forums.adobe.com/community/photoshop_elements

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines