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load deep font cache in get deep font cache failed
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Please read this (in particular the section titled "Supply pertinent information for more timely and effective answers”):
https://community.adobe.com/t5/using-the-community/community-how-to-guide-tips-amp-best-practices/td...
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Hey Thalita30064250d2h4! Welcome to the Photoshop Ecosystem Community. I'll need more info to help you figure out.
What version of Photoshop and Windows are you using? Is there any error message on the screen?
Follow these steps to clear deep font cache:
Exit Photoshop and the Creative Cloud desktop app
Thanks,
Shivani