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Participant
August 5, 2024
Question

Me ajudemmm [deep font cache]

  • August 5, 2024
  • 2 replies
  • 200 views

load deep font cache in get deep font cache failed

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2 replies

Participating Frequently
August 6, 2024

Hey Thalita30064250d2h4! Welcome to the Photoshop Ecosystem Community. I'll need more info to help you figure out. 

 

What version of Photoshop and Windows are you using? Is there any error message on the screen? 

 

 Follow these steps to clear deep font cache: 

  • Exit Photoshop and the Creative Cloud desktop app

  • Navigate to \Users\[user name]\AppData\Roaming\Adobe\Adobe Photoshop <version>
  • Delete the CT Font Cache  and FontFeatureCache folder and empty the Recycle Bin

Thanks, 

Shivani 

 
c.pfaffenbichler
Community Expert
Community Expert
August 6, 2024

Please read this (in particular the section titled "Supply pertinent information for more timely and effective answers”):
https://community.adobe.com/t5/using-the-community/community-how-to-guide-tips-amp-best-practices/td-p/11601738?page=1