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Microsoft Surface Pro and PS, i can't use draw/crop with touch geisture

Community Beginner ,
Jul 31, 2020 Jul 31, 2020

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Hi everyone,

 

I have a problem with PS on my surface pro, the geisture are not working.. It work great with Camera raw and Lr but not with PS.. When i try to crop or drawing something, nothing happen..

 

The geisture touch is Ok in the settings..

 

Could you help me ?

 

Thanks you

Thomas

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correct answers 2 Correct answers

Community Expert , Aug 01, 2020 Aug 01, 2020

The touch gestures are very limited in photoshop: zooming, rotating the screen, and panning. More precise features like painting and cropping are not supported. The PS interface requires a much more refined pointing device, like a pen to work. A finger is too large.

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Community Expert , Aug 01, 2020 Aug 01, 2020

Yes  a Pen need to be compatible with the digitizer in the device you want to user it on. It is not using Touch  Screen Support. Microsoft pens use ntig technology and also have a bluetooth top button.

Wacon Bamboo Ink Plus 

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Community Expert ,
Jul 31, 2020 Jul 31, 2020

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Right you draw with the pen on the surface display. If you want to draw with your finger use the touch-pad on the keyboard like a mouse.  On the display your finger has no button to click or a pen nib to detect. Photoshop brush engine does not have finger device support.  Pen and mice devices are supported. Do you see finger or touch control listed?

image.png

 

JJMack

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Community Beginner ,
Aug 01, 2020 Aug 01, 2020

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That doesn't work.

 

I don't have a trackpad, this is a Microsoft Surface pro.

 

116438941_582980575715263_1402326577294707621_n.jpg116430117_1203696199997430_470549251530688066_n.jpg116265147_723929561484855_8383650866759039260_n.jpg116437243_296020171647967_7806076661606074927_n.jpg

 

I just try to connect a mouse and i can use all the tools on the left pannel.. none of these work in touch mode...

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Community Beginner ,
Aug 01, 2020 Aug 01, 2020

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I made a video :

 

https://streamable.com/c8dp5w

 

Thanks you

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Community Expert ,
Aug 01, 2020 Aug 01, 2020

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You can buy a keyboard with a track pad for you surface pro and you can also buy a surface pen.  Photoshop Brush type tools do not have support for finger touch support. Photoshop Brush engine supports Pen and mouse type  devices.  Your fingers do not have a clickable buttons nor does your touch screen a track pad does.  Photoshop does not support finger painting and you have ten of them which you touch display supports.   The Are application you can use on your surface Pro that do support finger painting.  Photoshop does not. Photoshop touch support is limited to touch gestures.

Photoshop supports a single touch,in Photoshop CC (2014) 

Photoshop using touch-gestures 

JJMack

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Community Beginner ,
Aug 01, 2020 Aug 01, 2020

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I have a pen but this is not the Microsoft one.. and it doesn't work. This is why ?

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Community Expert ,
Aug 01, 2020 Aug 01, 2020

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Do you have a pen with pressure sensitivity or a stylus which is nothing more than a finger substitute are there buttons on you pen.  There are pens in the market like Wacom's INK pen that work with Windows INK on Surface machines. 

JJMack

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Community Expert ,
Aug 01, 2020 Aug 01, 2020

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The touch gestures are very limited in photoshop: zooming, rotating the screen, and panning. More precise features like painting and cropping are not supported. The PS interface requires a much more refined pointing device, like a pen to work. A finger is too large.

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Community Beginner ,
Aug 01, 2020 Aug 01, 2020

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Hi, Thanks you!

 

I have a pen, a simple one...

 116473576_2711171115796710_3508884653273437091_n.jpg

 

It doesn't work at all with the 2 sides.

A pen has to be detected as a device by the computer or not ?

 

Because this one don't..

Thanks

 

Thomas

 

 

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Community Expert ,
Aug 01, 2020 Aug 01, 2020

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Yes  a Pen need to be compatible with the digitizer in the device you want to user it on. It is not using Touch  Screen Support. Microsoft pens use ntig technology and also have a bluetooth top button.

Wacon Bamboo Ink Plus 

JJMack

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Community Beginner ,
Aug 08, 2020 Aug 08, 2020

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I bought a Microsoft pen and now it works great.. 😊

 

Thanks you,

Thomas

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