Most tools greyed out after update of PS CC 2019

[donk7217242]

Nearly all the tools in each drop down are greyed out. Could be coincidence that its just after the CC2019 update.

Im using windows. The image is a DNG file opened via Lightroom as i usually do and have tried resetting preferences as some google searches have suggested. A couple ofscreen shots below

[Guest · Accepted solution]

Hi

This is a known issue more info

Bug - Image and Layer options are greyed out if and only if Photoshop CC 2019 is launched from Light...

The workaround is:

1. open Lightroom CC Classic,

2. open Photoshop CC 2019,

3. Select any images, and right click then select 'Edit in Adobe Photoshop CC 2019'

4. once the image is opened in Photoshop, the options under Image and Layers are now available.

[donk7217242]

Thanks Ged

That has worked exactly as you said. And "nice" to know its a known issue.

Much appreciated

[Guest]

You're welcome

[Travanian]

Are Adobe looking to fix this ?  Thx

[scottj23108598]

Same problem - updated to LR v8.1 and PS v20.0.1 yesterday and experienced grayed out menu items when PS launched from LR.

Work around of launching PS prior to sending LR image to PS does work, but agree this bug needs to be fixed.

[ykbell09]

Hi Ged -- I'm having the same issue, only I've tried  everything suggested here (and then some), and still no change. Will Adobe be addressing this with an update? I've tried saving my file as every other type of format and no change. I've disable "home screen", which I've read about in several locations, I've tried opening the file without going through Lightroom and still, all of my tools are greyed out. PS is more or less rendered useless since the 2019 update. Help!

[floriank8416503]

Not only from LR, but also if you open Images from Bridge into ACR, and from there with PS via "Open Image".

Workaround is the same, you have to have PS open already.

Since I edited vacation photgraphs just fine in the beginning of Nov. this bug was definitely introduced with 20.01

[bob frost]

Simpler still to just check 'Disable Home Screen' in Edit/General.

Bob Frost

[floriank8416503]

I suspected it had to do something with that UI abomination but couldn’t find a way to disable it.

That did it!

[scenicshutterbug]

Not sure if this is applicable to Lightroom files, but many menu options will not be active if the image file is 16 or 32-bits/channel.  Check the image size using Image>Mode option from the menu bar and change the file to 8-bits/channel if needed..