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3

Moving object glitch that leaves behind weird transparent boxes when I move layers

Explorer ,
Mar 02, 2023 Mar 02, 2023

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Jessica26955304vizq_0-1677744368670.png

This is what it looks like when I move the layers in Photoshop. Not sure what's happening here but it reverts to normal when I toggle the visibility of the layer. It just gets annoying when I'm moving objects around a lot.

My software was updated a day ago, it's version 24.2.0

TOPICS
Windows

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Adobe
Adobe Employee ,
Mar 02, 2023 Mar 02, 2023

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Hi @Jessica26955304vizq ,

 

Thanks for reaching out. 

This started after the recent update. Which version of Windows are you using? 

Could you please share the system info of Photoshop from Help > System info > Copy & paste into a text document > upload to Creative Cloud files (https://assets.adobe.com/files) and share with us?

Go to Edit > Preferences > Performance > Use Graphics Processor > Set it to Off if it is on Custom or Auto.

 

If this doesn't help, you may try resetting Photoshop preferences back to defaults and check if that helps. Here's the article for the steps: https://adobe.ly/3ceal5t.

Also, back up the existing Photoshop preferences if you have any custom brushes, action, and workspace: https://adobe.ly/2vNz6FG

 

Let us know how it goes.

 

Ranjisha

 

 

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Explorer ,
Mar 02, 2023 Mar 02, 2023

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I'll try your recommendation and will report back if I encounter any issues. Thank you very much.

Also, here is my system info:

Adobe Photoshop Version: 24.2.0 20230218.r.315 28c9f72 x64
Number of Launches: 675
Operating System: Windows 10 64-bit
Version: 10 10.0.19045.2604
System architecture: AMD CPU Family:15, Model:8, Stepping:2 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 8
Logical processor count: 16
Processor speed: 3200 MHz
Built-in memory: 32717 MB
Free memory: 20973 MB
Memory available to Photoshop: 25150 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 6.23.1
SAM SDK Version: 3.0.0-main.12-ps.2
ACP.local Status:
- SDK Version: 3.0.1.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 6.3.7.1
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.0
Content Credential Helper Version: Not Available
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Disabled.
Highbeam: Enabled.
Wintab Digitizer Services
Spec Version 1.4
Impl Version 1.39
Num Devices 1
Image tile size: 132K
Image cache levels: 2
Font Preview: Medium
HarfBuzz Version: 4.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
D3D12Warp renderer: False
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA GeForce RTX 2060
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 6,270 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Display: 1
Display Bounds: top=0, left=0, bottom=2160, right=3840
Display: 2
Display Bounds: top=0, left=-1080, bottom=1920, right=0
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
"B:\Adobe\Adobe Photoshop 2023\sniffer.exe" -baseTimeMS=616528849 -comment=Photoshop Version: Adobe Photoshop 24.2.0 20230218.r.315 28c9f72 x64

[746 ms]
Start sniffer 2023-03-02 17:55:12
# Photoshop Version: Adobe Photoshop 24.2.0 20230218.r.315 28c9f72 x64
B:\Adobe\Adobe Photoshop 2023\sniffer.exe -baseTimeMS=616528849 -comment=Photoshop Version: Adobe Photoshop 24.2.0 20230218.r.315 28c9f72 x64

{104 ms}
Start platform native
# displays: 2
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (2,194, 1,234)
Dimensions: (2,194 1,234)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 2060 index=0)

Display 1
Display: \\.\DISPLAY2
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (-1,080, 0) -> (0, 1,920)
Dimensions: (1,080 1,920)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 2060 index=0)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 2060
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY1
\\.\DISPLAY2
GPU accessible RAM: 6,270 MB
VRAM: 6,270 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,153 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2022-07-21 000000.000000-000
Driver age: 8 months
Driver version: 31.0.15.1694
Supports UMA: UNSUPPORTED
D3D-ID: 7944
End platform native
{325 ms}

{325 ms}
Start platform OpenGL
# displays: 2
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (2,194, 1,234)
Dimensions: (2,194 1,234)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 2060/PCIe/SSE2 index=0)

Display 1
Display: \\.\DISPLAY2
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (-1,080, 0) -> (0, 1,920)
Dimensions: (1,080 1,920)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 2060/PCIe/SSE2 index=0)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 2060/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY1
\\.\DISPLAY2
GPU accessible RAM: 6,270 MB
VRAM: 6,270 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,153 MB
API version: 2.1 (2.1.2 NVIDIA 516.94)
Device version: 2.1 (2.1.2 NVIDIA 516.94)
Vendor name: NVIDIA
Driver date: 2022-07-21 000000.000000-000
Driver age: 8 months
Driver version: 31.0.15.1694
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{414 ms}

{414 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 2060
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 6,441 MB
VRAM: 6,441 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 294 GB / s
Compute score: 1,934.89
Device name string: NVIDIA GeForce RTX 2060
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
End platform OpenCL
{645 ms}

Exit code kExitNormal
End sniffer 2023-03-02 17:55:12
[kStatusNormal, kExitNormal]

[746 ms]
Finish RunAllAPIs

[2081 ms]
Start GetSnifferResult

[2081 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 99460396976725193167
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): on
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off

Application folder: B:\Adobe\Adobe Photoshop 2023\
Temporary file path: E:\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
B:\, 476.9G, 365.5G free
Required Plugins folder: B:\Adobe\Adobe Photoshop 2023\Required\Plug-ins\
Primary Plugins folder: B:\Adobe\Adobe Photoshop 2023\Plug-ins\

Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2023/01/08-19:10:47 79.dd51acd 79.dd51acd
AdobeLinguistic.dll Adobe Linguisitc Library dfba77e
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2022/12/09-17:18:08 79.5af4230 79.5af4230
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.b4ac713 79.b4ac713
AdobeXMP.dll Adobe XMP Core 2022/12/02-19:12:44 79.14ecb42 79.14ecb42
AdobeXMPFiles.dll Adobe XMP Files 2022/12/02-19:12:44 79.14ecb42 79.14ecb42
AdobeXMPScript.dll Adobe XMP Script 2022/12/02-19:12:44 79.14ecb42 79.14ecb42
AGM.dll AGM 2023/01/08-19:10:47 79.dd51acd 79.dd51acd
AID.dll AID DLL 1.0.0.33
AIDE.dll AIDE 2023/01/13-05:45:58 79.fbc946d 79.fbc946d
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2023 27.1.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2023/01/08-19:10:47 79.dd51acd 79.dd51acd
AXE8SharedExpat.dll AXE8SharedExpat 2022/12/13-13:20:11 79.002995e 79.002995e
AXEDOMCore.dll AXEDOMCore 2022/12/13-13:20:11 79.002995e 79.002995e
BIB.dll BIB 2023/01/08-19:10:47 79.dd51acd 79.dd51acd
BIBUtils.dll BIBUtils 2023/01/08-19:10:47 79.dd51acd 79.dd51acd
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2023/01/08-19:10:47 79.dd51acd 79.dd51acd
CRClient.dll Adobe Crash Reporter Client DLL 4.8.0.6
DirectML.dll DirectML Redistributable Library 1.9.1+220902-1323.1.dml-1.9.d6f03b3
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvaaudiodsp.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-6.5.1-1-ea444db
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv71.dll International Components for Unicode Build 14.0.04ee3a5
icuin71.dll International Components for Unicode Build 14.0.04ee3a5
icuuc71.dll International Components for Unicode Build 14.0.04ee3a5
igestep30.dll IGES Reader 9.3.0.113
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2022/12/09-17:18:08 79.df433eb 79.df433eb
libeay32.dll The OpenSSL Toolkit 1.0.2v
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.13.20221021.1.b353e0b
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2022/12/13-07:01:59 79.8193876 79.8193876
onnxruntime.dll Microsoft® Windows® Operating System 1.13.20221021.1.b353e0b
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2023 24.2
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.5.2
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.5.2.130
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2023 24.2
PSViews.dll Adobe Photoshop 2023 24.2
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
ssleay32.dll The OpenSSL Toolkit 1.0.2v
SVGRE.dll SVGRE 79.684b89e 79.684b89e
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
TfKernel.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
VulcanControl.dll Vulcan Application Control Library 7.1.1.3
VulcanMessage5.dll Vulcan Message Library 7.1.1.3
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.5.1.73e2151 17.5.1.73e2151
wu3d.dll U3D Writer 9.3.0.113
Unified Extensibility Platform uxp-6.5.1-1-ea444db
UPIC 2.6.0


Required plugins:

Accented Edges 24.2 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 24.2 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 24.2 - from the file “Filter Gallery.8bf”
Average 24.2 - from the file “Average.8bf”
Bas Relief 24.2 - from the file “Filter Gallery.8bf”
BMP 24.2 - from the file “Standard MultiPlugin.8bf”
Camera Raw 15.2 - from the file “Camera Raw.8bi”
Camera Raw Filter 15.2 - from the file “Camera Raw.8bi”
Chalk && Charcoal 24.2 - from the file “Filter Gallery.8bf”
Charcoal 24.2 - from the file “Filter Gallery.8bf”
Chrome 24.2 - from the file “Filter Gallery.8bf”
Cineon 24.2 - from the file “Cineon.8bi”
Clouds 24.2 - from the file “Clouds.8bf”
Color Halftone 24.2 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 24.2 - from the file “Filter Gallery.8bf”
Conté Crayon 24.2 - from the file “Filter Gallery.8bf”
Craquelure 24.2 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 24.2 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 24.2 - from the file “Standard MultiPlugin.8bf”
Crosshatch 24.2 - from the file “Filter Gallery.8bf”
Crystallize 24.2 - from the file “Standard MultiPlugin.8bf”
Cutout 24.2 - from the file “Filter Gallery.8bf”
Dark Strokes 24.2 - from the file “Filter Gallery.8bf”
De-Interlace 24.2 - from the file “Standard MultiPlugin.8bf”
Dicom 24.2 - from the file “Dicom.8bi”
Difference Clouds 24.2 - from the file “Clouds.8bf”
Diffuse Glow 24.2 - from the file “Filter Gallery.8bf”
Displace 24.2 - from the file “Standard MultiPlugin.8bf”
Dry Brush 24.2 - from the file “Filter Gallery.8bf”
Entropy 24.2 - from the file “statistics.8ba”
Export Color Lookup Tables 24.2 - from the file “Export3DLUT.8be”
Extrude 24.2 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 24.2 - from the file “FastCore.8bx”
Fibers 24.2 - from the file “Standard MultiPlugin.8bf”
Film Grain 24.2 - from the file “Filter Gallery.8bf”
Filter Gallery 24.2 - from the file “Filter Gallery.8bf”
Fresco 24.2 - from the file “Filter Gallery.8bf”
Glass 24.2 - from the file “Filter Gallery.8bf”
Glowing Edges 24.2 - from the file “Filter Gallery.8bf”
Grain 24.2 - from the file “Filter Gallery.8bf”
Graphic Pen 24.2 - from the file “Filter Gallery.8bf”
Halftone Pattern 24.2 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 24.2 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 24.2 - from the file “HDRMergeUI.8bf”
HSB/HSL 24.2 - from the file “Standard MultiPlugin.8bf”
IFF Format 24.2 - from the file “Standard MultiPlugin.8bf”
IGES 24.2 - from the file “U3D.8bi”
Ink Outlines 24.2 - from the file “Filter Gallery.8bf”
JPEG 2000 24.2 - from the file “JPEG2000.8bi”
Kurtosis 24.2 - from the file “statistics.8ba”
Lens Blur 24.2 - from the file “Lens Blur.8bf”
Lens Correction 24.2 - from the file “Lens Correction.8bf”
Lens Flare 24.2 - from the file “Standard MultiPlugin.8bf”
Liquify 24.2 - from the file “Liquify.8bf”
Matlab Operation 24.2 - from the file “ChannelPort.8bf”
Maximum 24.2 - from the file “statistics.8ba”
Mean 24.2 - from the file “statistics.8ba”
Measurement Core 24.2 - from the file “MeasurementCore.8me”
Median 24.2 - from the file “statistics.8ba”
Mezzotint 24.2 - from the file “Standard MultiPlugin.8bf”
Minimum 24.2 - from the file “statistics.8ba”
MMXCore Routines 24.2 - from the file “MMXCore.8bx”
Mosaic Tiles 24.2 - from the file “Filter Gallery.8bf”
Multiprocessor Support 24.2 - from the file “MultiProcessor Support.8bx”
Neon Glow 24.2 - from the file “Filter Gallery.8bf”
Note Paper 24.2 - from the file “Filter Gallery.8bf”
NTSC Colors 24.2 - from the file “NTSC Colors.8bf”
Ocean Ripple 24.2 - from the file “Filter Gallery.8bf”
OpenEXR 24.2 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 24.2 - from the file “Filter Gallery.8bf”
Palette Knife 24.2 - from the file “Filter Gallery.8bf”
Patchwork 24.2 - from the file “Filter Gallery.8bf”
Paths to Illustrator 24.2 - from the file “Standard MultiPlugin.8bf”
PCX 24.2 - from the file “PCX.8bi”
Photocopy 24.2 - from the file “Filter Gallery.8bf”
Picture Package Filter 24.2 - from the file “ChannelPort.8bf”
Pinch 24.2 - from the file “Standard MultiPlugin.8bf”
Pixar 24.2 - from the file “Pixar.8bi”
Plaster 24.2 - from the file “Filter Gallery.8bf”
Plastic Wrap 24.2 - from the file “Filter Gallery.8bf”
Pointillize 24.2 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 24.2 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 24.2 - from the file “PBM.8bi”
Poster Edges 24.2 - from the file “Filter Gallery.8bf”
PRC 24.2 - from the file “U3D.8bi”
Radial Blur 24.2 - from the file “Standard MultiPlugin.8bf”
Radiance 24.2 - from the file “Radiance.8bi”
Range 24.2 - from the file “statistics.8ba”
Render Color Lookup Grid 24.2 - from the file “Export3DLUT.8be”
Reticulation 24.2 - from the file “Filter Gallery.8bf”
Ripple 24.2 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 24.2 - from the file “Filter Gallery.8bf”
Save for Web 24.2 - from the file “Save for Web.8be”
ScriptingSupport 24.2 - from the file “ScriptingSupport.8li”
Shear 24.2 - from the file “Standard MultiPlugin.8bf”
Skewness 24.2 - from the file “statistics.8ba”
Smart Blur 24.2 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 24.2 - from the file “Filter Gallery.8bf”
Solarize 24.2 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 24.2 - from the file “Filter Gallery.8bf”
Spherize 24.2 - from the file “Standard MultiPlugin.8bf”
Sponge 24.2 - from the file “Filter Gallery.8bf”
Sprayed Strokes 24.2 - from the file “Filter Gallery.8bf”
Stained Glass 24.2 - from the file “Filter Gallery.8bf”
Stamp 24.2 - from the file “Filter Gallery.8bf”
Standard Deviation 24.2 - from the file “statistics.8ba”
Substance NO VERSION - from the file “MaterialFilter.8bf”
Sumi-e 24.2 - from the file “Filter Gallery.8bf”
Summation 24.2 - from the file “statistics.8ba”
Targa 24.2 - from the file “Standard MultiPlugin.8bf”
Texturizer 24.2 - from the file “Filter Gallery.8bf”
Tiles 24.2 - from the file “Standard MultiPlugin.8bf”
Torn Edges 24.2 - from the file “Filter Gallery.8bf”
Twirl 24.2 - from the file “Standard MultiPlugin.8bf”
U3D 24.2 - from the file “U3D.8bi”
Underpainting 24.2 - from the file “Filter Gallery.8bf”
Vanishing Point 24.2 - from the file “VanishingPoint.8bf”
Variance 24.2 - from the file “statistics.8ba”
Water Paper 24.2 - from the file “Filter Gallery.8bf”
Watercolor 24.2 - from the file “Filter Gallery.8bf”
Wave 24.2 - from the file “Standard MultiPlugin.8bf”
WIA Support 24.2 - from the file “WIASupport.8li”
Wind 24.2 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 24.2 - from the file “WBMP.8bi”
ZigZag 24.2 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 6.5.0.41 - from the file "Required Folder"
CDO: 1.136.0
CmdN: 1.16.1
CDP: 1.160.0
Projects: 1.7.0
Loaded at: 140 ms - launch time impact: 0 ms
ccx-timeline (Prepared) 3.1.4.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 27.3.0.0 - from the file "Required Folder"
Loaded at: 9013 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 24.5.1.0 - from the file "Required Folder"
Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder"
Loaded at: 146 ms - launch time impact: 0 ms
Share Panel (Loaded) 1.0.6.0 - from the file "Required Folder"
Loaded at: 150 ms - launch time impact: 0 ms
Content Credentials (Loaded) 0.36.3.0 - from the file "Required Folder"
Loaded at: 8491 ms - launch time impact: 0 ms
CC Libraries Panel (Prepared) 3.22.9.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\"
CAPTURE: 2.0.41 STOCK: 4.0.2
Neural Filters (Prepared) 1.15.0.95 - from the file "Required Folder"
Substance 3D (Prepared) 0.1.5.0 - from the file "Required Folder"
Adjustments Panels (Prepared) 1.6.8.0 - from the file "Required Folder"
Photoshop UXP Export-As (Prepared) 5.8.20.0 - from the file "Required Folder"
Photoshop Facepile (Loaded) 1.0.0.0 - from the file "Required Folder"
Loaded at: 9017 ms - launch time impact: 0 ms
Photoshop In App Messaging (Loaded) 3.5.4.0 - from the file "Required Folder"
Loaded at: 9023 ms - launch time impact: 0 ms
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 7783 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 7787 ms - launch time impact: 0 ms
Discover Panel (Loaded) 3.2.0.27 - from the file "Required Folder"
Loaded at: 9027 ms - launch time impact: 0 ms
Scan time: 0 ms - entries: 37

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\index.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\extensions\capture\capture.html”
Export As 4.8.15 - from the file “B:\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “B:\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\manager.html”

Installed TWAIN devices: NONE

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Explorer ,
Aug 22, 2023 Aug 22, 2023

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Happening to me too.   I'm tired of Adobe breaking things all the time and releasing them like we don't pay them a ton of money.  Get it right.

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Community Expert ,
Aug 22, 2023 Aug 22, 2023

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@Jessica26955304vizq Go to Photoshop Preferences/Technology Preview and check “Disable Native Canvas”. Also update your GPU drivers - they are 8 mo out of date.

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Explorer ,
Aug 22, 2023 Aug 22, 2023

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That doesn't work I had to turn off all GPU acceleration.   Also, our corporate environment doesn't allow us to manage our updates.

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Community Expert ,
Aug 22, 2023 Aug 22, 2023

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Do you know if they are installing the gaming or studio drivers for NVIDIA?

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Explorer ,
Aug 22, 2023 Aug 22, 2023

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CSCC_0-1692715352879.png

 

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Explorer ,
Aug 24, 2023 Aug 24, 2023

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That didn't quite solve the problem but thanks for reminding me to update my GPU drivers.

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New Here ,
Jan 10, 2024 Jan 10, 2024

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Did this, updated my drivers, checked "disable native canvas" and still does not work, Adobe just doesn't care because they have a monopoly on the market, so disgusting and frustrating.

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Community Expert ,
Jan 10, 2024 Jan 10, 2024

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@liviuflorescu can you give some specs? Go to Help Menu/System Info and copy/paste the details here.

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New Here ,
Nov 01, 2023 Nov 01, 2023

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This is absolutely horrible as this still happens half a year after the problem has been introduced.
Newest PS, newest Nvidia drivers, Windows 10 and 11.
Wtf Adobe, what are we paying for?

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Community Expert ,
Nov 01, 2023 Nov 01, 2023

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@Yury28422001q7lc two things noted that have proven to resolve this issue - 1. Make sure you are running studio drivers not gaming and under Preferences/Technology Preview check/activate Disable Native Canvas.

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Community Beginner ,
Aug 28, 2024 Aug 28, 2024

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This issue is in all versions of Photoshop released in 2023 and 2024. It is equally present with Nvidia Gaming and Studio drivers. It also does not disappear if you enable the Disable Native Canvas checkbox.
Why can't Adobe fix this known problem for 2 years?

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LEGEND ,
Aug 28, 2024 Aug 28, 2024

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LATEST

Because these problems appear to be hardware-dependent and don't happen to most users. Adobe is moving to a different compositing system, moving to Metal and DirectX from old, obsolete frameworks, and graphics on Windows is a mess with competing needs (gaming vs graphics users, for one.) Both Apple and Microsoft have made significant system changes in the past few years.

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New Here ,
Mar 06, 2024 Mar 06, 2024

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Hello everyone.
I experienced the same problem after the latest update; it appears to have been fixed by unchecking "Multithread compositing" in Preferences > Performance.
Hope it helps, cheers!

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New Here ,
Mar 06, 2024 Mar 06, 2024

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A quick update: the previous approach fixed the problem with moving levels, however the bug reappeared if a level had an active effect on it. This appears to have been resolved by disabling "GPU Compositing" in the advanced settings of the graphics processor. Cheers!

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