MP4 not opening in PS

[SRPcashie]

Hi, 

I shot some mp4's on my sony a7riva and I can't seem to open them in PS.  I don't really get involved with video much but I've never had this problem.   This is the error message I'm getting.  

Could not import the clipboard because your computer does not provide the required AVX and AVX2 instruction sets needed to process video.

Thanks for any help!

Mac Sequioa 15.5

PS 

[SRPcashie]

For reference I'm on an M2 Ultra.

[LAMY2017]

I'm familiarizing myself with the details around your issue, SRPcashie, but my first question is what happens if you import/open the mp4 into Ps instead of copy/paste? (assuming from "could not import the clipboard").

I'm aware of the A7r IV but not the "a" model, which is not listed on Sony's website.

Version of Ps?

[SRPcashie]

yes, I tried open, and even tried moving to another location and opening.  The actual model number MFR #ILCE7RM4A is https://www.bhphotovideo.com/c/product/1645238-REG/sony_ilce7rm4a_b_alpha_a7r_iv_mirrorless.html

Ps 26.9.0

[LAMY2017]

Thanks, good info.

Here is a link that at first glance might not be applicable to your situation:

MP4 Problems? MP4 Is NOT a Codec!

but it does mention that MP4 is not a codec but a wrapper (nerd meter pegged), but that discussion does contain a link to a "free utility app MediaInfo Tree View [that lets you] see what is actually in that "mp4" file." Caveat emptor!

My search of adobe.com didn't turn up anything more helpful. I searched for "a7riv mp4;" broad, but only found 4 conversations. 

addendum -- AVX/AVX2 applies to Intel processors??

[SRPcashie]

Here's what I got...

[LAMY2017 · Accepted solution]

Thanks for getting that info.

The Media Info viewer shows AVC.

Another adobe.com webpage offers information that looks to be opposite of the statement "MP4 is not a codec."

AVC files

"Advanced Video Coding (AVC) files are codec files, which compress (and sometimes decompress) video, ready to play on a media player, such as Windows Media Player."

...

"How to open an AVC file.

To open an H.264 file format, you’ll need a media player with enough processing power to handle the intensive encoding and decoding required. Software like VideoLAN VLC Media Player is a common choice for most professional and consumer level users looking to watch AVC files on their computer.

You might need to right-click on the AVC file and select “Open With,” choosing VLC (or your chosen platform) as the option. That’s because selected media players may not automatically recognize H.264 files as playable video content."

"Is AVC an MP4?

No, but the two are similar." [read that section for yourself; I won't reproduce it here, for brevity]

"What type of files can I convert AVC into?

You’ll need to convert your H.264 into an editable file format if you want to make changes. You can convert into files like MOV and MP4. Once you’ve converted your video file, you can make changes in your chosen software." [implying that AVC needs to be converted before editing in Ps?]

"H.264s are for displaying video only, so you can’t edit them natively. To edit an H.264, you’ll need to convert the video into a codec suitable for your particular software, like MPEG, MP4, or even a MOV file. Then you’ll be able to edit in programs like Adobe Premiere Pro."

And just like that, my brain is on E.