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September 8, 2011
Answered

My color picker will only show colors in greys

  • September 8, 2011
  • 5 replies
  • 116644 views

All of a sudden when I try using my paint bucket or eye dropper or color picker it will interpret the color I choose in a grey. It is utilizing the grey scale only.

What happened. I am working in CS3. Does anyone know how to fix this?

Correct answer ellens69259960

This is 2025 info, but at this point it's worth noting if your eye dropper tool is set to sample just "current layer" or "all layers". Click on your eye dropper and mod the drop down on the top tool bar if necessary. THEN when you go into your text color and use the eye dropper, it should be picking up what you click on.

5 replies

ellens69259960Correct answer
Participant
March 23, 2025

This is 2025 info, but at this point it's worth noting if your eye dropper tool is set to sample just "current layer" or "all layers". Click on your eye dropper and mod the drop down on the top tool bar if necessary. THEN when you go into your text color and use the eye dropper, it should be picking up what you click on.

Participating Frequently
June 24, 2022

Hello Adobe,

Adobe Photoshop & illustrator, when the colour I choose in a grey shows the brown screen. Save as JPG or png look shows another grey is real or Microsoft paint shows grey screen good. What happened? How do I will fix this?
Please help for me

NB, colourmanagement
Community Expert
Community Expert
June 27, 2022

Is your currently open document (file) perhaps 'greyscale mode'? That would do it.

 

I hope this helps
neil barstow, colourmanagement net :: adobe forum volunteer
google me "neil barstow colourmanagement" for lots of free articles on colour management

NB, colourmanagement
Community Expert
Community Expert
January 21, 2022

Is your currently open document (file) perhaps 'greyscale mode'? That would do it.

 

I hope this helps
neil barstow, colourmanagement net :: adobe forum volunteer
google me "neil barstow colourmanagement" for lots of free articles on colour management

Inspiring
September 19, 2020

What if I'm in RGB mode and I'm not selecting a mask? I can select colors with the color picker manually, but holding ALT and sampling a color shows the correct color, but as soon as I let go of the click it changes to grey.

Participant
October 17, 2020

Same for me. I opened an image I've worked with before. I'm in RGB color, not in a mask and not in quick mask mode. When using the eyedropper, the correct color flashes for a second, and then is converted to a gray. I can see the position of the indicator on the Color panel move after I click - from the color to a gray.

 

I can manually select a non-gray color in the Color panel myself and use it. 

 

Participant
October 17, 2020

Update: It just randomly stopped happening after I made the layer invisible, moved to another layer, and then returned to the original layer. 😐

Chris Cox
Legend
September 8, 2011

I bet you're targetting a mask, or went into quick mask mode.


September 8, 2011

I played around with the quick mask tool and it didn't correct the problem. Any other ideas?

Mylenium
Legend
September 8, 2011

Need to do an Image --> Mode --> RGB perhaps....?

Mylenium