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My CS6 Photoshop will not save files as jpg. It saves as Photoshop copy instead.

New Here ,
Oct 30, 2017 Oct 30, 2017

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My CS6 Photoshop has stopped allowing me to save any files as jpg files. When I try to change from a Photoshop file to a jpg file and save it will only save as a Photoshop copy and not a jpg.

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correct answers 1 Correct answer

Community Expert , Oct 31, 2017 Oct 31, 2017

Does your document have any layers?

Try flattening the file first or check flatten in the dialog box. Confirm that is not the issue before we look for other solutions.

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LEGEND ,
Oct 30, 2017 Oct 30, 2017

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What is your image mode set to?

Screen Shot 2017-10-30 at 1.54.01 PM.png

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New Here ,
Oct 31, 2017 Oct 31, 2017

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Yes my files are RGB at 8 bits

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New Here ,
Oct 31, 2017 Oct 31, 2017

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When I try to do a save as for a Photoshop file and change to jpg it says the file is a copy.psd

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LEGEND ,
Oct 31, 2017 Oct 31, 2017

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Do you mean it adds those to the filename? Just take them off.

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New Here ,
Oct 31, 2017 Oct 31, 2017

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When I save as a jpg the file name does not change to "filename.jpg" instead it changes to "filename copy.psd"

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LEGEND ,
Oct 31, 2017 Oct 31, 2017

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What do you do to select JPEG format in the Save dialog? You can't just type .jpg in the filename.

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New Here ,
Oct 31, 2017 Oct 31, 2017

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When I have a Photoshop file I have been working on and then I do a "save as". Then in the dialog box in the pull down I select jpg and the file name then does not change to .jpg it changes to copy.psd.

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Community Expert ,
Oct 31, 2017 Oct 31, 2017

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Does your document have any layers?

Try flattening the file first or check flatten in the dialog box. Confirm that is not the issue before we look for other solutions.

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New Here ,
Mar 02, 2018 Mar 02, 2018

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Try making sure your Photoshop cs6 is updated. I have experienced this problem many times.

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Community Beginner ,
May 03, 2018 May 03, 2018

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I have exactly the same problem.  My work-around has been to delete the copy.psd and replace it with .jpg.  But I just tried 3 times to obtain an update, and get the same message that the server may be offline.  Any other ways to look for an update?

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LEGEND ,
May 04, 2018 May 04, 2018

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What exact version do you have today?

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New Here ,
Sep 19, 2018 Sep 19, 2018

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I have exactly the same problem, psd saves as fake jpg with "copy.psd" extention. I save them a lot and I have to change them manualy every single time. This is depressing

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Explorer ,
Apr 09, 2020 Apr 09, 2020

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I created a Stamp (shift+ctrl+alt+e) and then it worked 🙂

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Community Beginner ,
Sep 01, 2021 Sep 01, 2021

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lower part dont have it checked  Save: As acopy  only as Layers

Untitled-1.jpg

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Explorer ,
Sep 28, 2023 Sep 28, 2023

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thank-you!!

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