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My images are destroyed by bug in Photoshop - Squares on image

New Here ,
Nov 15, 2022 Nov 15, 2022

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I have been working on this shoot, and all of the images saved with these squares across the images. 

 

I have been fighting with customer service now for hours and no one can stay on the line long enough to do anything substantial in solving this problem. They are for a client and I am beyond frustrated. 

 

 

Screen Shot 2022-11-16 at 2.49.42 AM.pngexpand imageScreen Shot 2022-11-16 at 2.49.46 AM.pngexpand imageScreen Shot 2022-11-16 at 4.32.12 AM.pngexpand image

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New Here ,
Nov 15, 2022 Nov 15, 2022

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Looking at the screenshot, it looks like your curves and gradient map filters are causing it?

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Adobe Employee ,
Nov 17, 2022 Nov 17, 2022

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In Photoshop, go to Help > System Info. What version is listed?

JeffreyTranberry_0-1668725272468.pngexpand image

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Enthusiast ,
Nov 17, 2022 Nov 17, 2022

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If you use Photsohop Version 23.4, Rollback previous version or Update Latest version

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Enthusiast ,
Nov 17, 2022 Nov 17, 2022

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@mueo  oh......... that's no good news...

 

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-strange-color-box-with-data-loss/idi-p/130...

 

The reason why I thought 23.4 is this.
Because there was a bug that actually destroys images like you do in version 23.4...

Has your psd file already been destroyed? Or is it only weird to see? I don't know what the cause is, but roll back to the previous version right away. You can test to turn some options on and off in your preferences, but I'm sure at least 2023 (24.0) is not the right version for you............
Adobe will help you more quickly if you explain exactly what happened to that bug.
Something like... When Use Lasso or Selection, edit adjustment layer or Zooming Canvas Like that.
(Unfortunately, the images that are actually destroyed are not restored.)

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Adobe Employee ,
Nov 18, 2022 Nov 18, 2022

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I was thinking the same thing as @Jqqerry 

@bachbachstudio What version on your on?

@mueo Do you have screenshots of what you're seeing? Are there reproducible steps?

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