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1

My MAC version of Photoshop makes the mouse shake and flicker

Community Beginner ,
Aug 18, 2018 Aug 18, 2018

MacBook pro 2017 15inc ,The latest system ,Photoshop is also the latest,When I use Photoshop for a period of time it causes the mouse to vibrate and flicker, and when I quit Photoshop it returns to normal,My mouse is logi anywhere2s Wireless mouse,I tried the wired mouse, and it still does,This problem has been going on for a long time, and I hope to get help,I'm a legitimate copy of Photoshop

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Community Beginner ,
Aug 18, 2018 Aug 18, 2018

25848848_a43bb38b6107e69f0288e910efb6d16d_2fba5b004829_1.gif

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Community Beginner ,
Aug 18, 2018 Aug 18, 2018

ScreenFlow.gif

I am using illustrator zhe mouse is  shaking

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Community Expert ,
Aug 18, 2018 Aug 18, 2018
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Community Beginner ,
Aug 18, 2018 Aug 18, 2018

It didn't work   ,This problem only occurs when using Photoshop,after exiting Photoshop, the mouse will return to normal.I think more than one person using mac Photoshop has encountered such a problem.

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Community Beginner ,
Aug 18, 2018 Aug 18, 2018

I just turned off the touchpad and this problem will still occur.

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Community Expert ,
Aug 18, 2018 Aug 18, 2018

Have you tried unchecking "Use Graphics Processor" under Photoshop > Preferences > Performance?

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Community Beginner ,
Aug 18, 2018 Aug 18, 2018

I tried, no use

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Community Expert ,
Aug 18, 2018 Aug 18, 2018

I have a Mid 2012 MBP and never had this happen, so I can't answer from experience.

I found quite a long thread on this subject on this, so maybe there may a fix somewhere in it.

Flickering Cursor

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Community Beginner ,
Aug 19, 2018 Aug 19, 2018

Can anyone solved this problem?

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Community Beginner ,
Aug 20, 2018 Aug 20, 2018

Can anyone solved this problem?

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Participant ,
Aug 20, 2018 Aug 20, 2018

Hi

I'v never experienced something like this since day one using a Mac and Adobe products. (sometime I feel it's like 40 years ago). That mean prior to my Mac Classic ll ( and lots of Mac towers ) to my latest MacBook Pro (2018).

The fix can be a simple adjustment in your Mac settings to a core deficiency of the Mac. Mind you, it also can be cause by others software running on your Mac.

Pierre

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Community Beginner ,
Aug 20, 2018 Aug 20, 2018

Someone with a MacBookpro 2018 has the same problem

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Community Beginner ,
Aug 20, 2018 Aug 20, 2018

Adobe officials appear to have turned a blind eye to the problem

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Community Beginner ,
Aug 20, 2018 Aug 20, 2018

Adobe officials seem to have done nothing about the issue

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Community Beginner ,
Aug 22, 2018 Aug 22, 2018

Adobe officials seem to have done nothing about the issue

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Community Beginner ,
Aug 26, 2018 Aug 26, 2018

anyone can help me?

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Community Beginner ,
Aug 27, 2018 Aug 27, 2018

Can adobe solve this problem?

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Community Expert ,
Aug 27, 2018 Aug 27, 2018

I'll see if anyone on Adobe Staff can contact you, seeing as we are volunteer support and users like yourself.

Gene

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Community Beginner ,
Aug 28, 2018 Aug 28, 2018

This problem seems to have been with me for years

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Community Expert ,
Aug 28, 2018 Aug 28, 2018

I just got word that your problem has been passed on to the relevant team. They should be contacting you soon.

Gene

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Sep 14, 2018 Sep 14, 2018

Hi gener7,

Thanks for bringing this to our attention.

Regards,

Akash

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Community Beginner ,
Sep 01, 2018 Sep 01, 2018

Who can help me solve this problem?

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Community Beginner ,
Sep 01, 2018 Sep 01, 2018

Some people say the new version consumes too much memory. Is my 16gb still not enough?

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Community Beginner ,
Sep 10, 2018 Sep 10, 2018

help

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