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My MAC version of Photoshop makes the mouse shake and flicker

Community Beginner ,
Aug 18, 2018 Aug 18, 2018

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MacBook pro 2017 15inc ,The latest system ,Photoshop is also the latest,When I use Photoshop for a period of time it causes the mouse to vibrate and flicker, and when I quit Photoshop it returns to normal,My mouse is logi anywhere2s Wireless mouse,I tried the wired mouse, and it still does,This problem has been going on for a long time, and I hope to get help,I'm a legitimate copy of Photoshop

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Community Beginner ,
Aug 18, 2018 Aug 18, 2018

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25848848_a43bb38b6107e69f0288e910efb6d16d_2fba5b004829_1.gif

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Community Beginner ,
Aug 18, 2018 Aug 18, 2018

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ScreenFlow.gif

I am using illustrator zhe mouse is  shaking

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Community Expert ,
Aug 18, 2018 Aug 18, 2018

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Community Beginner ,
Aug 18, 2018 Aug 18, 2018

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It didn't work   ,This problem only occurs when using Photoshop,after exiting Photoshop, the mouse will return to normal.I think more than one person using mac Photoshop has encountered such a problem.

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Community Beginner ,
Aug 18, 2018 Aug 18, 2018

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I just turned off the touchpad and this problem will still occur.

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Community Expert ,
Aug 18, 2018 Aug 18, 2018

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Have you tried unchecking "Use Graphics Processor" under Photoshop > Preferences > Performance?

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Community Beginner ,
Aug 18, 2018 Aug 18, 2018

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I tried, no use

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Community Expert ,
Aug 18, 2018 Aug 18, 2018

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I have a Mid 2012 MBP and never had this happen, so I can't answer from experience.

I found quite a long thread on this subject on this, so maybe there may a fix somewhere in it.

Flickering Cursor

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Community Beginner ,
Aug 19, 2018 Aug 19, 2018

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Can anyone solved this problem?

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Community Beginner ,
Aug 20, 2018 Aug 20, 2018

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Can anyone solved this problem?

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Participant ,
Aug 20, 2018 Aug 20, 2018

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Hi

I'v never experienced something like this since day one using a Mac and Adobe products. (sometime I feel it's like 40 years ago). That mean prior to my Mac Classic ll ( and lots of Mac towers ) to my latest MacBook Pro (2018).

The fix can be a simple adjustment in your Mac settings to a core deficiency of the Mac. Mind you, it also can be cause by others software running on your Mac.

Pierre

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Community Beginner ,
Aug 20, 2018 Aug 20, 2018

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Someone with a MacBookpro 2018 has the same problem

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Community Beginner ,
Aug 20, 2018 Aug 20, 2018

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Adobe officials appear to have turned a blind eye to the problem

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Community Beginner ,
Aug 20, 2018 Aug 20, 2018

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Adobe officials seem to have done nothing about the issue

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Community Beginner ,
Aug 22, 2018 Aug 22, 2018

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Adobe officials seem to have done nothing about the issue

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Community Beginner ,
Aug 26, 2018 Aug 26, 2018

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anyone can help me?

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Community Beginner ,
Aug 27, 2018 Aug 27, 2018

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Can adobe solve this problem?

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Community Expert ,
Aug 27, 2018 Aug 27, 2018

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I'll see if anyone on Adobe Staff can contact you, seeing as we are volunteer support and users like yourself.

Gene

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Community Beginner ,
Aug 28, 2018 Aug 28, 2018

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This problem seems to have been with me for years

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Community Expert ,
Aug 28, 2018 Aug 28, 2018

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I just got word that your problem has been passed on to the relevant team. They should be contacting you soon.

Gene

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Sep 14, 2018 Sep 14, 2018

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Hi gener7,

Thanks for bringing this to our attention.

Regards,

Akash

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Community Beginner ,
Sep 01, 2018 Sep 01, 2018

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Who can help me solve this problem?

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Community Beginner ,
Sep 01, 2018 Sep 01, 2018

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Some people say the new version consumes too much memory. Is my 16gb still not enough?

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Community Beginner ,
Sep 10, 2018 Sep 10, 2018

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help

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