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My Photoshop CC 2018 has an overscaled UI

New Here ,
Jan 02, 2018 Jan 02, 2018

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As the title says, my PS CC 2018 has an overscaled UI and I dont know how to change the size of it all.

start_photoshop_main_screen.png

By that, I cant see all the menu, and i really dont know how to change the setting.

I reinstalled it twice and no good. Other adobe products have no problem like this.

What should I do?

(Im not a native English speaker, sorry if it were not clear...)

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Adobe
Community Expert ,
Jan 03, 2018 Jan 03, 2018

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Hi William,

Your problem description is quite clear.

Please look here: Edit->Preferences

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Jan 03, 2018 Jan 03, 2018

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Thank you very much!

It kind of "started" solving the problem!

Once I changed the Preferences/Interface/Text/UI Scaling

from "auto" to "100%", the very first screen just fit to the right size. Seemed right.

But then, form next screen, the problem persists...

start_photoshop_main_screen_01.png

But also, only that kind of gray window screens and the expanded menu bars seemed in bigger font sizes.

start_photoshop_main_screen_02.png

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Community Expert ,
Jan 03, 2018 Jan 03, 2018

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It looks like you have a HiRes display.

Are you making things bigger in your operating system settings?

Nancy O'Shea— Product User, Community Expert & Moderator

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New Here ,
Jan 03, 2018 Jan 03, 2018

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No, I dont even know how to do that. If accidentally im doing it, how can I check it and change it?

But I have other Adobe products, but they are alright. Only Photoshop.

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Community Expert ,
Jan 04, 2018 Jan 04, 2018

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Windows 10

http://www.thewindowsclub.com/change-screen-resolution-windows-10-2

Nancy O'Shea— Product User, Community Expert & Moderator

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Explorer ,
Jan 07, 2018 Jan 07, 2018

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Auto is the problem and Adobe default setting. Adobe for some reason scales UI 200% on displays that should not be scaled.  In this case Adobe is scaling  a 1920x1080 display 2x in effect making the display a 960x540 ui display. Photoshop requirement is 1024x768 Photoshop's UI will not fit on a 960x540  display.  They need to set the Photoshop Preference UI Scale from Auto to 100%.set to set 1x..

So if you have a Surface Pro 2 or 3 Adobe knows you have a  high resolution display they should also know you do not have the reqired number of pixels to support 2xUI 3MP 2014x1536.  Surface pro 2 1920x1080 and Surface pro 3 2016x1440 do not have the required  3MP.  While the Surface pro 3 has more then 3MP its aspect ratio is 3:2 not 4:3 so it effectively a 1080x720 2X display the 720 falls short of the required 768.

CC 2015 is even worse Adobe changed ScriptUI and it does its own Dialog Scaling and does not use Photoshop Scale UI setting. Setting 100% does not help some Script dialogs will not fit on screen when scaled and will not be useable.

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