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My Photoshop keeps on crashing whenever I try to import any image

New Here ,
May 14, 2022 May 14, 2022

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Idk since when it has been prolly going on for but, whenever I open my photoshop and try to import any image be it jpg or png (or any format) my photoshop just freezes and then glitches with the opening page and my workspace. I really need help since I'm a graphic designing student and alot of my projects are supposed to be done on Photoshop, also it feels waste that i'm paying monthly for it and yet i don't get to use it.Photoshop issue.jpg

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correct answers 1 Correct answer

Adobe Employee , Mar 20, 2023 Mar 20, 2023

Hi @Karl28960024x1mh , 

 

We saw an uptick recently in crashing which seemed squared away with the latest nVidia driver update (avoid the one from December).

 

We also occasionally see issues with Camera Raw and GPU, which may be isolated by turning off GPU in the Camera Raw settings. 

 

Can you share a bit about your system specs? If you go into Photoshop, then grab System info under the Help menu, sharing that could give us more clues.

 

Does Photoshop crash if you just create new files from s

...

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LEGEND ,
May 14, 2022 May 14, 2022

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When Photoshop crashes, this is the first thing to do, try resetting your Photoshop preferences. Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) immediately after launching Photoshop. You will be prompted to delete the current settings. You can also reset preferences upon a quit if Photoshop is running by going into General Preferences>General>Reset on Quit.

(Mac OS only) Open the Preferences folder in the Library folder*, and drag the Adobe Photoshop CS Settings folder to the Trash.

 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Adobe Employee ,
May 16, 2022 May 16, 2022

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Hi @sarthak23539009bnq0,

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply. 

 

Thank you,

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New Here ,
Jan 25, 2023 Jan 25, 2023

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Hey man really sorry for the late reply, but here  you go - 

 

Adobe Photoshop Version: 24.1.0 20221206.r.166 be4691b x64
Number of Launches: 74
Operating System: Windows 10 64-bit
Version: 10 10.0.19045.2486
System architecture: AMD CPU Family:15, Model:0, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 6
Logical processor count: 12
Processor speed: 2994 MHz
Built-in memory: 7549 MB
Free memory: 4823 MB
Memory available to Photoshop: 5015 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 6.15.3
SAM SDK Version: 2.0.0-main.1564
ACP.local Status:
- SDK Version: 2.11.0
- Core Sync Status: Reachable and compatible
- Core Sync Running: 6.1.0.10
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 3.91.3
Content Credential Helper Version: 0.4.12
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Enabled.
Wintab Digitizer Services
Spec Version 1.4
Impl Version 1.39
Num Devices 0
Image tile size: 1028K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 4.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
D3D12Warp renderer: False
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA GeForce GTX 1650 Ti
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 4,140 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2023\sniffer.exe" -baseTimeMS=158695896 -comment=Photoshop Version: Adobe Photoshop 24.1.0 20221206.r.166 be4691b x64

[4915 ms]
Start sniffer 2023-01-25 15:34:37
# Photoshop Version: Adobe Photoshop 24.1.0 20221206.r.166 be4691b x64
C:\Program Files\Adobe\Adobe Photoshop 2023\sniffer.exe -baseTimeMS=158695896 -comment=Photoshop Version: Adobe Photoshop 24.1.0 20221206.r.166 be4691b x64

{103 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,536, 864)
Dimensions: (1,536 864)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce GTX 1650 Ti index=0)

# devices: 2
Device 0
Name: NVIDIA GeForce GTX 1650 Ti
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 4,140 MB
VRAM: 4,140 MB
Dedicated System RAM: 0 MB
Shared System RAM: 3,958 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2022-12-05 000000.000000-000
Driver age: 1 month
Driver version: 31.0.15.2756
Supports UMA: UNSUPPORTED
D3D-ID: 8085

Device 1
Name: AMD Radeon(TM) Graphics
Preferred: FALSE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 4,478 MB
VRAM: 520 MB
Dedicated System RAM: 0 MB
Shared System RAM: 3,958 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: AMD
Driver date: 2020-11-19 000000.000000-000
Driver age: 26 months
Driver version: 27.20.11028.10001
Supports UMA: SUPPORTED
D3D-ID: 5686
End platform native
{1127 ms}

{1127 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,536, 864)
Dimensions: (1,536 864)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce GTX 1650 Ti/PCIe/SSE2 index=0)

# devices: 1
Device 0
Name: NVIDIA GeForce GTX 1650 Ti/PCIe/SSE2
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 4,140 MB
VRAM: 4,140 MB
Dedicated System RAM: 0 MB
Shared System RAM: 3,958 MB
API version: 2.1 (2.1.2 NVIDIA 527.56)
Device version: 2.1 (2.1.2 NVIDIA 527.56)
Vendor name: NVIDIA
Driver date: 2022-12-05 000000.000000-000
Driver age: 1 month
Driver version: 31.0.15.2756
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{1267 ms}

{1267 ms}
Start platform OpenCL
# displays: 0

# devices: 2
Device 0
Name: NVIDIA GeForce GTX 1650 Ti
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 4,294 MB
VRAM: 4,294 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 141 GB / s
Compute score: 1,176.81
Device name string: NVIDIA GeForce GTX 1650 Ti
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation

Device 1
Name: gfx902
Preferred: FALSE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 3,303 MB
VRAM: 3,303 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.1 (OpenCL 2.1 AMD-APP (3075.13))
Device version: 2.0 (OpenCL 2.0 AMD-APP (3075.13))
Vendor name: AMD
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 8 GB / s
Compute score: 57.3867
Device name string: gfx902
Device vendor string: Advanced Micro Devices, Inc.
Platform name string: AMD Accelerated Parallel Processing
Platform vendor string: Advanced Micro Devices, Inc.
End platform OpenCL
{4714 ms}

Exit code kExitNormal
End sniffer 2023-01-25 15:34:41
[kStatusNormal, kExitNormal]

[4916 ms]
Finish RunAllAPIs

[9350 ms]
Start GetSnifferResult

[9351 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 90970053042846175038
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): off
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2023\
Temporary file path: C:\Users\sarthak\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 475.7G, 264.3G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2023\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\

Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2022/08/28-19:08:04 79.bead9cf 79.bead9cf
AdobeLinguistic.dll Adobe Linguisitc Library 353c9a5
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2022/08/31-09:19:54 79.6dc3128 79.6dc3128
AdobePDFSettings.dll Adobe PDFSettings 1.07
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.d8ca6a0 79.d8ca6a0
AdobeXMP.dll Adobe XMP Core 2022/08/16-18:02:43 79.171c27f 79.171c27f
AdobeXMPFiles.dll Adobe XMP Files 2022/08/16-18:02:43 79.171c27f 79.171c27f
AdobeXMPScript.dll Adobe XMP Script 2022/08/16-18:02:43 79.171c27f 79.171c27f
AGM.dll AGM 2022/08/28-19:08:04 79.bead9cf 79.bead9cf
AID.dll AID DLL 1.0.0.33
AIDE.dll AIDE 2022/08/19-19:10:17 79.d7ba922 79.d7ba922
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2023 27.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2022/08/28-19:08:04 79.bead9cf 79.bead9cf
AXE8SharedExpat.dll AXE8SharedExpat 2022/08/17-05:51:28 79.43e459d 79.43e459d
AXEDOMCore.dll AXEDOMCore 2022/08/17-05:51:28 79.43e459d 79.43e459d
BIB.dll BIB 2022/08/28-19:08:04 79.bead9cf 79.bead9cf
BIBUtils.dll BIBUtils 2022/08/28-19:08:04 79.bead9cf 79.bead9cf
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_program_options.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2022/08/28-19:08:04 79.bead9cf 79.bead9cf
CRClient.dll Adobe Crash Reporter Client DLL 4.8.0.6
DirectML.dll DirectML Redistributable Library 1.9.1+220902-1323.1.dml-1.9.d6f03b3
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-6.4.0-3-ec28f9a
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv69.dll International Components for Unicode Build 13.1.a82691a
icudt69.dll International Components for Unicode Build 13.1.a82691a
icuin69.dll International Components for Unicode Build 13.1.a82691a
icuuc69.dll International Components for Unicode Build 13.1.a82691a
igestep30.dll IGES Reader 9.3.0.113
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2022/08/17-19:10:18 79.7f05fe0 79.7f05fe0
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.13.20221021.1.b353e0b
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2022/08/18-19:08:03 79.4e4cf9b 79.4e4cf9b
onnxruntime.dll Microsoft® Windows® Operating System 1.13.20221021.1.b353e0b
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2023 24.1
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.5.2
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.5.2.130
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2023 24.1
PSViews.dll Adobe Photoshop 2023 24.1
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
sentry.dll Adobe-Sentry.dll 0.4.17
SVGRE.dll SVGRE 79.f6f03b6 79.f6f03b6
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
TfKernel.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
utest.dll photoshopdva 22.0.0
VulcanControl.dll Vulcan Application Control Library 7.1.1.3
VulcanMessage5.dll Vulcan Message Library 7.1.1.3
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.5.1.73e2151 17.5.1.73e2151
wu3d.dll U3D Writer 9.3.0.113
Unified Extensibility Platform uxp-6.4.0-3-ec28f9a
UPIC 2.5.0


Required plugins:

Accented Edges 24.1 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 24.1 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 24.1 - from the file “Filter Gallery.8bf”
Average 24.1 - from the file “Average.8bf”
Bas Relief 24.1 - from the file “Filter Gallery.8bf”
BMP 24.1 - from the file “Standard MultiPlugin.8bf”
Camera Raw 15.1 - from the file “Camera Raw.8bi”
Camera Raw Filter 15.1 - from the file “Camera Raw.8bi”
Chalk && Charcoal 24.1 - from the file “Filter Gallery.8bf”
Charcoal 24.1 - from the file “Filter Gallery.8bf”
Chrome 24.1 - from the file “Filter Gallery.8bf”
Cineon 24.1 - from the file “Cineon.8bi”
Clouds 24.1 - from the file “Clouds.8bf”
Color Halftone 24.1 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 24.1 - from the file “Filter Gallery.8bf”
Conté Crayon 24.1 - from the file “Filter Gallery.8bf”
Craquelure 24.1 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 24.1 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 24.1 - from the file “Standard MultiPlugin.8bf”
Crosshatch 24.1 - from the file “Filter Gallery.8bf”
Crystallize 24.1 - from the file “Standard MultiPlugin.8bf”
Cutout 24.1 - from the file “Filter Gallery.8bf”
Dark Strokes 24.1 - from the file “Filter Gallery.8bf”
De-Interlace 24.1 - from the file “Standard MultiPlugin.8bf”
Dicom 24.1 - from the file “Dicom.8bi”
Difference Clouds 24.1 - from the file “Clouds.8bf”
Diffuse Glow 24.1 - from the file “Filter Gallery.8bf”
Displace 24.1 - from the file “Standard MultiPlugin.8bf”
Dry Brush 24.1 - from the file “Filter Gallery.8bf”
Entropy 24.1 - from the file “statistics.8ba”
Export Color Lookup Tables 24.1 - from the file “Export3DLUT.8be”
Extrude 24.1 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 24.1 - from the file “FastCore.8bx”
Fibers 24.1 - from the file “Standard MultiPlugin.8bf”
Film Grain 24.1 - from the file “Filter Gallery.8bf”
Filter Gallery 24.1 - from the file “Filter Gallery.8bf”
Fresco 24.1 - from the file “Filter Gallery.8bf”
Glass 24.1 - from the file “Filter Gallery.8bf”
Glowing Edges 24.1 - from the file “Filter Gallery.8bf”
Grain 24.1 - from the file “Filter Gallery.8bf”
Graphic Pen 24.1 - from the file “Filter Gallery.8bf”
Halftone Pattern 24.1 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 24.1 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 24.1 - from the file “HDRMergeUI.8bf”
HSB/HSL 24.1 - from the file “Standard MultiPlugin.8bf”
IFF Format 24.1 - from the file “Standard MultiPlugin.8bf”
IGES 24.1 - from the file “U3D.8bi”
Ink Outlines 24.1 - from the file “Filter Gallery.8bf”
JPEG 2000 24.1 - from the file “JPEG2000.8bi”
Kurtosis 24.1 - from the file “statistics.8ba”
Lens Blur 24.1 - from the file “Lens Blur.8bf”
Lens Correction 24.1 - from the file “Lens Correction.8bf”
Lens Flare 24.1 - from the file “Standard MultiPlugin.8bf”
Liquify 24.1 - from the file “Liquify.8bf”
Matlab Operation 24.1 - from the file “ChannelPort.8bf”
Maximum 24.1 - from the file “statistics.8ba”
Mean 24.1 - from the file “statistics.8ba”
Measurement Core 24.1 - from the file “MeasurementCore.8me”
Median 24.1 - from the file “statistics.8ba”
Mezzotint 24.1 - from the file “Standard MultiPlugin.8bf”
Minimum 24.1 - from the file “statistics.8ba”
MMXCore Routines 24.1 - from the file “MMXCore.8bx”
Mosaic Tiles 24.1 - from the file “Filter Gallery.8bf”
Multiprocessor Support 24.1 - from the file “MultiProcessor Support.8bx”
Neon Glow 24.1 - from the file “Filter Gallery.8bf”
Note Paper 24.1 - from the file “Filter Gallery.8bf”
NTSC Colors 24.1 - from the file “NTSC Colors.8bf”
Ocean Ripple 24.1 - from the file “Filter Gallery.8bf”
OpenEXR 24.1 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 24.1 - from the file “Filter Gallery.8bf”
Palette Knife 24.1 - from the file “Filter Gallery.8bf”
Patchwork 24.1 - from the file “Filter Gallery.8bf”
Paths to Illustrator 24.1 - from the file “Standard MultiPlugin.8bf”
PCX 24.1 - from the file “PCX.8bi”
Photocopy 24.1 - from the file “Filter Gallery.8bf”
Picture Package Filter 24.1 - from the file “ChannelPort.8bf”
Pinch 24.1 - from the file “Standard MultiPlugin.8bf”
Pixar 24.1 - from the file “Pixar.8bi”
Plaster 24.1 - from the file “Filter Gallery.8bf”
Plastic Wrap 24.1 - from the file “Filter Gallery.8bf”
Pointillize 24.1 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 24.1 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 24.1 - from the file “PBM.8bi”
Poster Edges 24.1 - from the file “Filter Gallery.8bf”
PRC 24.1 - from the file “U3D.8bi”
Radial Blur 24.1 - from the file “Standard MultiPlugin.8bf”
Radiance 24.1 - from the file “Radiance.8bi”
Range 24.1 - from the file “statistics.8ba”
Render Color Lookup Grid 24.1 - from the file “Export3DLUT.8be”
Reticulation 24.1 - from the file “Filter Gallery.8bf”
Ripple 24.1 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 24.1 - from the file “Filter Gallery.8bf”
Save for Web 24.1 - from the file “Save for Web.8be”
ScriptingSupport 24.1 - from the file “ScriptingSupport.8li”
Shear 24.1 - from the file “Standard MultiPlugin.8bf”
Skewness 24.1 - from the file “statistics.8ba”
Smart Blur 24.1 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 24.1 - from the file “Filter Gallery.8bf”
Solarize 24.1 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 24.1 - from the file “Filter Gallery.8bf”
Spherize 24.1 - from the file “Standard MultiPlugin.8bf”
Sponge 24.1 - from the file “Filter Gallery.8bf”
Sprayed Strokes 24.1 - from the file “Filter Gallery.8bf”
Stained Glass 24.1 - from the file “Filter Gallery.8bf”
Stamp 24.1 - from the file “Filter Gallery.8bf”
Standard Deviation 24.1 - from the file “statistics.8ba”
Substance NO VERSION - from the file “MaterialFilter.8bf”
Sumi-e 24.1 - from the file “Filter Gallery.8bf”
Summation 24.1 - from the file “statistics.8ba”
Targa 24.1 - from the file “Standard MultiPlugin.8bf”
Texturizer 24.1 - from the file “Filter Gallery.8bf”
Tiles 24.1 - from the file “Standard MultiPlugin.8bf”
Torn Edges 24.1 - from the file “Filter Gallery.8bf”
Twirl 24.1 - from the file “Standard MultiPlugin.8bf”
U3D 24.1 - from the file “U3D.8bi”
Underpainting 24.1 - from the file “Filter Gallery.8bf”
Vanishing Point 24.1 - from the file “VanishingPoint.8bf”
Variance 24.1 - from the file “statistics.8ba”
Water Paper 24.1 - from the file “Filter Gallery.8bf”
Watercolor 24.1 - from the file “Filter Gallery.8bf”
Wave 24.1 - from the file “Standard MultiPlugin.8bf”
WIA Support 24.1 - from the file “WIASupport.8li”
Wind 24.1 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 24.1 - from the file “WBMP.8bi”
ZigZag 24.1 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 6.4.0.31 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-6.4.0\"
CDO: 1.132.5
CmdN: 1.16.0
CDP: 1.156.4
Projects: 1.7.0
Loaded at: 627 ms - launch time impact: 83 ms
ccx-timeline (Prepared) 3.1.4.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 26.0.0.0 - from the file "Required Folder"
Loaded at: 18926 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 24.0.0.0 - from the file "Required Folder"
Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder"
Loaded at: 637 ms - launch time impact: 0 ms
Share Panel (Loaded) 1.0.6.0 - from the file "Required Folder"
Loaded at: 642 ms - launch time impact: 0 ms
Content Credentials (Loaded) 0.34.4.0 - from the file "Required Folder"
Loaded at: 15423 ms - launch time impact: 7 ms
CC Libraries Panel (Prepared) 3.22.9.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\"
CAPTURE: 2.0.41 STOCK: 4.0.2
Photoshop UXP Export-As (Prepared) 5.8.18.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 2.7.6.0 - from the file "Required Folder"
Loaded at: 18929 ms - launch time impact: 0 ms
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 15433 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 15435 ms - launch time impact: 0 ms
Discover Panel (Loaded) 3.0.0.26 - from the file "Required Folder"
Loaded at: 18937 ms - launch time impact: 33 ms
Neural Filters (Registered) 1.15.0.79 - from the file "Required Folder"
Scan time: 0 ms - entries: 34

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\index.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\extensions\capture\capture.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\manager.html”

Installed TWAIN devices: NONE

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I am having the same issue

Adobe Photoshop Version: 23.0.0 20211013.r.36 623993d x64
Number of Launches: 8
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.19045.3693
System architecture: Intel CPU Family:6, Model:7, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 16
Logical processor count: 24
Processor speed: 3418 MHz
Built-in memory: 32581 MB
Free memory: 20885 MB
Memory available to Photoshop: 25041 MB
Memory used by Photoshop: 70 %
SAM SDK Version: 2.0.0-main.887.2
ACP.local Status:
- SDK Version: 1.50.2
- Core Sync Status: Unknown
- Core Sync Running: Unavailable
- Min Core Sync Required: 4.3.4.2
Live Edit Client SDK Version: 3.86.01
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Disabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 2.8.1
TextEngine: Unifed Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 0
useOpenCL: 0
isGPUCapable: 1
GPUName: NVIDIA GeForce RTX 3080
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 10,556 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 0
UseOpenCLChecked: 1
Windows remote desktop: 0
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
"D:\Adobe\Adobe Photoshop 2022\sniffer.exe" -baseTimeMS=29005258 -comment=Photoshop Version: Adobe Photoshop 23.0.0 20211013.r.36 623993d x64

[477 ms]
Start sniffer 2023-12-10 00:54:49
# Photoshop Version: Adobe Photoshop 23.0.0 20211013.r.36 623993d x64
D:\Adobe\Adobe Photoshop 2022\sniffer.exe -baseTimeMS=29005258 -comment=Photoshop Version: Adobe Photoshop 23.0.0 20211013.r.36 623993d x64

{24 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: ((0 0) -> (1,920 1,080), w=1,920, h=1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3080 index=0 preferred=1)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 3080
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 10,556 MB
VRAM: 10,556 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,081 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_31dab972145ae5a9\nvldumdx.dll
Driver date: 2023-11-29 000000.000000-000
Driver age: 1 month
Driver version: 31.0.15.4629
Supports UMA: UNSUPPORTED
D3D-ID: 8726
End platform native
{171 ms}

{171 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: ((0 0) -> (1,920 1,080), w=1,920, h=1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3080/PCIe/SSE2 index=0 preferred=1)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 3080/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 10,556 MB
VRAM: 10,556 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,081 MB
API version: 2.1 (2.1.2 NVIDIA 546.29)
Device version: 2.1 (2.1.2 NVIDIA 546.29)
Vendor name: NVIDIA
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_31dab972145ae5a9\nvldumdx.dll
Driver date: 2023-11-29 000000.000000-000
Driver age: 1 month
Driver version: 31.0.15.4629
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{295 ms}

{295 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 3080
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 10,736 MB
VRAM: 10,736 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 618 GB / s
Compute score: 13,048
Device name string: NVIDIA GeForce RTX 3080
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
End platform OpenCL
{409 ms}

Exit code kExitNormal
End sniffer 2023-12-10 00:54:49
[kStatusNormal, kExitNormal]

[477 ms]
Finish RunAllAPIs

[710 ms]
Start GetSnifferResult

[710 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Perpetual Volume License
Serial number:
GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core Threads (comp_core_threads): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Application folder: D:\Adobe\Adobe Photoshop 2022\
Temporary file path: C:\Users\pepper\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 1.82T, 63.0G free
Required Plugins folder: D:\Adobe\Adobe Photoshop 2022\Required\Plug-ins\
Primary Plugins folder: D:\Adobe\Adobe Photoshop 2022\Plug-ins\

Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2021/09/16-00:39:08 79.210a024 79.210a024
AdbePM.dll PatchMatch 2021/09/08:20:32:07 1.5c9d4d882447507e35ce742375a02bb2b8f1fafe 1.5c9d4d882447507e35ce742375a02bb2b8f1fafe
AdobeLinguistic.dll Adobe Linguisitc Library 01cbe4a
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2021/09/24-00:36:28 79.a094f69 79.a094f69
AdobePDFSettings.dll Adobe PDFSettings 1.07
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.105dedb 79.105dedb
AdobeXMP.dll Adobe XMP Core 2021/09/09-00:37:38 79.a8731b9 79.a8731b9
AdobeXMPFiles.dll Adobe XMP Files 2021/09/09-00:37:38 79.a8731b9 79.a8731b9
AdobeXMPScript.dll Adobe XMP Script 2021/09/09-00:37:38 79.a8731b9 79.a8731b9
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2021/09/16-00:39:08 79.210a024 79.210a024
AID.dll AID DLL 1.0.0.33
AIDE.dll AIDE 2021/09/01-00:40:52 79.644b6f3 79.644b6f3
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2022 26.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2021/09/16-00:39:08 79.210a024 79.210a024
AXE8SharedExpat.dll AXE8SharedExpat 2021/09/02-00:37:22 79.3a98998 79.3a98998
AXEDOMCore.dll AXEDOMCore 2021/09/02-00:37:22 79.3a98998 79.3a98998
Bib.dll BIB 2021/09/16-00:39:08 79.210a024 79.210a024
BIBUtils.dll BIBUtils 2021/09/16-00:39:08 79.210a024 79.210a024
boost_date_time.dll photoshopdva 14.0.0
boost_filesystem.dll photoshopdva 14.0.0
boost_program_options.dll photoshopdva 14.0.0
boost_regex.dll photoshopdva 14.0.0
boost_system.dll photoshopdva 14.0.0
boost_threads.dll photoshopdva 14.0.0
CoolType.dll CoolType 2021/09/16-00:39:08 79.210a024 79.210a024
CRClient.dll Adobe Crash Reporter Client DLL 4.7.0.0
DirectML.dll DirectML Redistributable Library 1.5.1+210429-0157.1.dml-1.5.adbd007
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 14.0.0
dvaappsupport.dll photoshopdva 14.0.0
dvaaudiodevice.dll photoshopdva 14.0.0
dvacore.dll photoshopdva 14.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 14.0.0
dvamediatypes.dll photoshopdva 14.0.0
dvametadata.dll photoshopdva 14.0.0
dvametadataapi.dll photoshopdva 14.0.0
dvametadataui.dll photoshopdva 14.0.0
dvanet.dll photoshopdva 14.0.0
dvaplayer.dll photoshopdva 14.0.0
dvascripting.dll photoshopdva 14.0.0
dvatransport.dll photoshopdva 14.0.0
dvaui.dll photoshopdva 14.0.0
dvaunittesting.dll photoshopdva 14.0.0
dvavulcansupport.dll photoshopdva 14.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-5.5.1-5-fb2eede
dynamiclink.dll photoshopdva 14.0.0
ExtendScript.dll ExtendScript 2019/07/29-10:07:31 82.2 82.2
filterport.dll FilterPort 1.1 O
icucnv69.dll International Components for Unicode Build 13.1.a82691a
icudt69.dll International Components for Unicode Build 13.1.a82691a
icuin69.dll International Components for Unicode Build 13.1.a82691a
icuuc69.dll International Components for Unicode Build 13.1.a82691a
igestep30.dll IGES Reader 9.3.0.113
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2020.0.1 (r0x35c5ec66)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
JP2KLib.dll JP2KLib 2021/09/01-00:40:52 79.545e36d 79.545e36d
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 14.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 14.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.8.20210602.2.d4106de
mkl_avx2.dll Intel® Math Kernel Library 2020.0
mkl_avx512.dll Intel® Math Kernel Library 2020.0
mkl_core.dll Intel® Math Kernel Library 2020.0
mkl_def.dll Intel® Math Kernel Library 2020.0
mkl_mc3.dll Intel® Math Kernel Library 2020.0
mkl_sequential.dll Intel® Math Kernel Library 2020.0
mkl_vml_avx2.dll Intel® Math Kernel Library 2020.0
mkl_vml_avx512.dll Intel® Math Kernel Library 2020.0
mkl_vml_def.dll Intel® Math Kernel Library 2020.0
mkl_vml_mc3.dll Intel® Math Kernel Library 2020.0
MPS.dll MPS 2021/09/11-00:41:28 79.6d286d5 79.6d286d5
onnxruntime.dll Microsoft® Windows® Operating System 1.8.20210602.2.d4106de
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2022 23.0
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.2.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.2.0.100
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2022 23.0
PSViews.dll Adobe Photoshop 2022 23.0
ScCore.dll ScCore 2019/07/29-10:07:31 82.2 82.2
SVGRE.dll SVGRE 79.8a94e6d 79.8a94e6d
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
tbb.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
TfKernel.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
utest.dll photoshopdva 14.0.0
VulcanControl.dll Vulcan Application Control Library 6.6.0.000
VulcanMessage5.dll Vulcan Message Library 6.6.0.000
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.0.0.5f7ac8f 17.0.0.5f7ac8f
wu3d.dll U3D Writer 9.3.0.113
Unified Extensibility Platform uxp-5.5.1-5-fb2eede
UPIC 2.3.1


Required plugins:

Accented Edges 23.0 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 23.0 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 23.0 - from the file “Filter Gallery.8bf”
Average 23.0 - from the file “Average.8bf”
Bas Relief 23.0 - from the file “Filter Gallery.8bf”
BMP 23.0 - from the file “Standard MultiPlugin.8bf”
Camera Raw 14.0 - from the file “Camera Raw.8bi”
Camera Raw Filter 14.0 - from the file “Camera Raw.8bi”
Chalk && Charcoal 23.0 - from the file “Filter Gallery.8bf”
Charcoal 23.0 - from the file “Filter Gallery.8bf”
Chrome 23.0 - from the file “Filter Gallery.8bf”
Cineon 23.0 - from the file “Cineon.8bi”
Clouds 23.0 - from the file “Clouds.8bf”
Color Halftone 23.0 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 23.0 - from the file “Filter Gallery.8bf”
Conté Crayon 23.0 - from the file “Filter Gallery.8bf”
Craquelure 23.0 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 23.0 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 23.0 - from the file “Standard MultiPlugin.8bf”
Crosshatch 23.0 - from the file “Filter Gallery.8bf”
Crystallize 23.0 - from the file “Standard MultiPlugin.8bf”
Cutout 23.0 - from the file “Filter Gallery.8bf”
Dark Strokes 23.0 - from the file “Filter Gallery.8bf”
De-Interlace 23.0 - from the file “Standard MultiPlugin.8bf”
Dicom 23.0 - from the file “Dicom.8bi”
Difference Clouds 23.0 - from the file “Clouds.8bf”
Diffuse Glow 23.0 - from the file “Filter Gallery.8bf”
Displace 23.0 - from the file “Standard MultiPlugin.8bf”
Dry Brush 23.0 - from the file “Filter Gallery.8bf”
Entropy 23.0 - from the file “statistics.8ba”
Export Color Lookup Tables 23.0 - from the file “Export3DLUT.8be”
Extrude 23.0 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 23.0 - from the file “FastCore.8bx”
Fibers 23.0 - from the file “Standard MultiPlugin.8bf”
Film Grain 23.0 - from the file “Filter Gallery.8bf”
Filter Gallery 23.0 - from the file “Filter Gallery.8bf”
Fresco 23.0 - from the file “Filter Gallery.8bf”
Glass 23.0 - from the file “Filter Gallery.8bf”
Glowing Edges 23.0 - from the file “Filter Gallery.8bf”
Grain 23.0 - from the file “Filter Gallery.8bf”
Graphic Pen 23.0 - from the file “Filter Gallery.8bf”
Halftone Pattern 23.0 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 23.0 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 23.0 - from the file “HDRMergeUI.8bf”
HSB/HSL 23.0 - from the file “Standard MultiPlugin.8bf”
IFF Format 23.0 - from the file “Standard MultiPlugin.8bf”
IGES 23.0 - from the file “U3D.8bi”
Ink Outlines 23.0 - from the file “Filter Gallery.8bf”
JPEG 2000 23.0 - from the file “JPEG2000.8bi”
Kurtosis 23.0 - from the file “statistics.8ba”
Lens Blur 23.0 - from the file “Lens Blur.8bf”
Lens Correction 23.0 - from the file “Lens Correction.8bf”
Lens Flare 23.0 - from the file “Standard MultiPlugin.8bf”
Liquify 23.0 - from the file “Liquify.8bf”
Matlab Operation 23.0 - from the file “ChannelPort.8bf”
Maximum 23.0 - from the file “statistics.8ba”
Mean 23.0 - from the file “statistics.8ba”
Measurement Core 23.0 - from the file “MeasurementCore.8me”
Median 23.0 - from the file “statistics.8ba”
Mezzotint 23.0 - from the file “Standard MultiPlugin.8bf”
Minimum 23.0 - from the file “statistics.8ba”
MMXCore Routines 23.0 - from the file “MMXCore.8bx”
Mosaic Tiles 23.0 - from the file “Filter Gallery.8bf”
Multiprocessor Support 23.0 - from the file “MultiProcessor Support.8bx”
Neon Glow 23.0 - from the file “Filter Gallery.8bf”
Note Paper 23.0 - from the file “Filter Gallery.8bf”
NTSC Colors 23.0 - from the file “NTSC Colors.8bf”
Ocean Ripple 23.0 - from the file “Filter Gallery.8bf”
OpenEXR 23.0 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 23.0 - from the file “Filter Gallery.8bf”
Palette Knife 23.0 - from the file “Filter Gallery.8bf”
Patchwork 23.0 - from the file “Filter Gallery.8bf”
Paths to Illustrator 23.0 - from the file “Standard MultiPlugin.8bf”
PCX 23.0 - from the file “PCX.8bi”
Photocopy 23.0 - from the file “Filter Gallery.8bf”
Picture Package Filter 23.0 - from the file “ChannelPort.8bf”
Pinch 23.0 - from the file “Standard MultiPlugin.8bf”
Pixar 23.0 - from the file “Pixar.8bi”
Plaster 23.0 - from the file “Filter Gallery.8bf”
Plastic Wrap 23.0 - from the file “Filter Gallery.8bf”
Pointillize 23.0 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 23.0 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 23.0 - from the file “PBM.8bi”
Poster Edges 23.0 - from the file “Filter Gallery.8bf”
PRC 23.0 - from the file “U3D.8bi”
Radial Blur 23.0 - from the file “Standard MultiPlugin.8bf”
Radiance 23.0 - from the file “Radiance.8bi”
Range 23.0 - from the file “statistics.8ba”
Render Color Lookup Grid 23.0 - from the file “Export3DLUT.8be”
Reticulation 23.0 - from the file “Filter Gallery.8bf”
Ripple 23.0 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 23.0 - from the file “Filter Gallery.8bf”
Save for Web 23.0 - from the file “Save for Web.8be”
ScriptingSupport 23.0 - from the file “ScriptingSupport.8li”
Shake Reduction 23.0 - from the file “Shake Reduction.8bf”
Shear 23.0 - from the file “Standard MultiPlugin.8bf”
Skewness 23.0 - from the file “statistics.8ba”
Smart Blur 23.0 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 23.0 - from the file “Filter Gallery.8bf”
Solarize 23.0 - from the file “Solarize.8bf”
Spaces 23.0 - from the file “Spaces.8li”
Spatter 23.0 - from the file “Filter Gallery.8bf”
Spherize 23.0 - from the file “Standard MultiPlugin.8bf”
Sponge 23.0 - from the file “Filter Gallery.8bf”
Sprayed Strokes 23.0 - from the file “Filter Gallery.8bf”
Stained Glass 23.0 - from the file “Filter Gallery.8bf”
Stamp 23.0 - from the file “Filter Gallery.8bf”
Standard Deviation 23.0 - from the file “statistics.8ba”
Sumi-e 23.0 - from the file “Filter Gallery.8bf”
Summation 23.0 - from the file “statistics.8ba”
Targa 23.0 - from the file “Standard MultiPlugin.8bf”
Texturizer 23.0 - from the file “Filter Gallery.8bf”
Tiles 23.0 - from the file “Standard MultiPlugin.8bf”
Torn Edges 23.0 - from the file “Filter Gallery.8bf”
Twirl 23.0 - from the file “Standard MultiPlugin.8bf”
U3D 23.0 - from the file “U3D.8bi”
Underpainting 23.0 - from the file “Filter Gallery.8bf”
Vanishing Point 23.0 - from the file “VanishingPoint.8bf”
Variance 23.0 - from the file “statistics.8ba”
Water Paper 23.0 - from the file “Filter Gallery.8bf”
Watercolor 23.0 - from the file “Filter Gallery.8bf”
Wave 23.0 - from the file “Standard MultiPlugin.8bf”
WIA Support 23.0 - from the file “WIASupport.8li”
Wind 23.0 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 23.0 - from the file “WBMP.8bi”
ZigZag 23.0 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins:

DDS 0.6 - from the file “D:\Adobe\Adobe Photoshop 2022\Plug-ins\DDS.8bi”
Intel® Texture Works 1.0 - from the file “D:\Adobe\Adobe Photoshop 2022\Plug-ins\IntelTextureWorks.8bi”

Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 9.9.9.115 - from the file "D:\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.ccx.start\"
CDO: 1.102.0
CmdN: 1.9.1
CDP: 1.127.0
Projects: 1.0.46
Discover Panel (Loaded) 1.10.0.53 - from the file "D:\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.unifiedpanel\"

ccx-timeline (Prepared) 2.6.41.0 - from the file "D:\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.ccx.timeline\"

CCX Commenting UXP Webview (Loaded) 21.4.2.0 - from the file "D:\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.ccx.comments-webview\"

CCX Sharesheet UXP (Loaded) 20.5.0.0 - from the file "D:\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.ccx.sharesheet\"

CC Libraries Panel (Prepared) 3.14.242.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_14_242\"
CAPTURE: 1.2.18 STOCK: 2.0.30
Neural Filters (Prepared) 1.9.21.0 - from the file "D:\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.nfp.gallery\"

Photoshop Cloud Value Dialog (Prepared) 1.0.0.0 - from the file "D:\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.photoshop.cloudValueDialog\"

Photoshop UXP Export-As (Prepared) 5.5.9.0 - from the file "D:\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.photoshop.exportAs\"

Photoshop In App Messaging (Loaded) 2.4.1.0 - from the file "D:\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.photoshop.inAppMessaging\"

Photoshop Personalization (Loaded) 2.0.0.0 - from the file "D:\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.photoshop.personalization\"

Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "D:\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.photoshop.selectionFeedback\"

Plugins Panel (Prepared) 1.3.5.0 - from the file "D:\Adobe\Adobe Photoshop 2022\Required\UXP/\com.adobe.pluginspanel\"

IC popup message (Loaded) 1.0.0.0


Extensions:

Libraries 1.0.0 - from the file “D:\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html”
New Document 3.5.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-3.5.0\fnft.html?v=3.5.0.4”
Home 2.16.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.16.0\index.html?v=2.16.0.8”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “D:\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 1.0.0 - from the file “D:\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\extensions\capture\capture.html”
Export As 4.8.15 - from the file “D:\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “D:\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “D:\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\manager.html”

Installed TWAIN devices: NONE

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Sep 23, 2024 Sep 23, 2024

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i also have the same issue. Please fix it......

Adobe Photoshop Version: 25.12.0 20240903.r.806 055f5e9 x64
Number of Launches: 8
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.22631.4112
System architecture: AMD CPU Family:15, Model:4, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 6
Logical processor count: 12
Processor speed: 3294 MHz
Built-in memory: 7412 MB
Free memory: 4735 MB
Memory available to Photoshop: 4905 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 7.24.8
SAM SDK Version: 9.1.0.1-fio
ACP.local Status:
- SDK Version: 4.0.0.3
- Core Sync Status: Reachable and compatible
- Core Sync Running: 7.2.0.58
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.4
OpenColorIO version: 2.3.2
C2PA library version: adobe_c2pa/0.12.2 c2pa-rs/0.32.5
NGL Version: 1.38.0.10
Chalkboard: Disabled.
Chalkboard Doc Create: Disabled.
D3D12Warp renderer: Disabled.
Alias Layers: Disabled.
Highbeam: Enabled.
Image tile size: 1028K
Image cache levels: 4
Font Preview: Large
HarfBuzz Version: 7.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
isGPUAllowed: 1
GPUName: NVIDIA GeForce RTX 3050 Laptop GPU
GPUVendor: NVIDIA
NVIDIA GeForce RTX 3050 Laptop GPU UNKNOWN, NVIDIA
AMD Radeon(TM) Graphics UNKNOWN, AMD
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 3,964 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Windows available feature level: 12.2
Windows required feature level: 12.0
Windows has required feature level: 1
Display: 1
Display Bounds: (0, 0) -> (1920, 1080)
Display scale: 1.25
Main Display
Display Type: SDR
Display Profile: sRGB IEC61966-2.1
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
"C:\\Program Files\\Adobe\\Adobe Photoshop 2024\\sniffer.exe" -baseTimeMS=11111053 -comment=Photoshop Version: Adobe Photoshop 25.12.0 20240903.r.806 055f5e9 x64

[1 ms]
Start GetSnifferResult

[3479 ms]
Start sniffer 2024-09-23 14:27:30
# Photoshop Version: Adobe Photoshop 25.12.0 20240903.r.806 055f5e9 x64
C:\Program Files\Adobe\Adobe Photoshop 2024\sniffer.exe -baseTimeMS=11111053 -comment=Photoshop Version: Adobe Photoshop 25.12.0 20240903.r.806 055f5e9 x64

{75 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,080)
Dimensions: (1,920 1,080)
Display scale: 1.25
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3050 Laptop GPU index=0)

# devices: 2
Device 0
Name: NVIDIA GeForce RTX 3050 Laptop GPU
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 3,964 MB
VRAM: 3,964 MB
Dedicated System RAM: 0 MB
Shared System RAM: 3,885 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2024-06-25 000000.000000-000
Driver age: 3 months
Driver version: 32.0.15.5612
Supports UMA: UNSUPPORTED
D3D-ID: 9698

Device 1
Name: AMD Radeon(TM) Graphics
Preferred: FALSE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 4,370 MB
VRAM: 485 MB
Dedicated System RAM: 0 MB
Shared System RAM: 3,885 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: AMD
Driver date: 2023-10-25 000000.000000-000
Driver age: 11 months
Driver version: 31.0.22024.3
Supports UMA: SUPPORTED
D3D-ID: 5761
End platform native
{1847 ms}

{1847 ms}
Start platform OpenCL
# displays: 0

# devices: 2
Device 0
Name: NVIDIA GeForce RTX 3050 Laptop GPU
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 4,294 MB
VRAM: 4,294 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 178 GB / s
Compute score: 2,983.01
Device name string: NVIDIA GeForce RTX 3050 Laptop GPU
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation

Device 1
Name: gfx1035
Preferred: FALSE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 3,249 MB
VRAM: 3,249 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.1 (OpenCL 2.1 AMD-APP (3584.0))
Device version: 2.0 (OpenCL 2.0 AMD-APP (3584.0))
Vendor name: AMD
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 26 GB / s
Compute score: 616.31
Device name string: gfx1035
Device vendor string: Advanced Micro Devices, Inc.
Platform name string: AMD Accelerated Parallel Processing
Platform vendor string: Advanced Micro Devices, Inc.
End platform OpenCL
{3348 ms}

Exit code kExitNormal
End sniffer 2024-09-23 14:27:33
[kStatusNormal, kExitNormal]

[3480 ms]
Finish RunAllAPIs

[3484 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 90970531720414207567
GUIDBucket:
Composite Core GPU (comp_core_gpu): on
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (CompositingDocumentTabUI): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (DocumentGraph): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2024\
Temporary file path: C:\Users\DeLL\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 190.3G, 61.7G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2024\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2024\Plug-ins\

Installed components:
ACE.dll ACE 2024/07/12-05:08:26 159.c09acae 159.c09acae
act_tracing.dll Copyright (c) 2021 Adobe. All Rights Reserved 1.0.58
AdobeLinguistic.dll Adobe Linguisitc Library 2d5dab2
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2024/07/12-05:08:26 159.7fc59be 159.7fc59be
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.bccf366 79.bccf366
AdobeXMP.dll Adobe XMP Core 2024/03/12-07:48:23 79.a6a6396 79.a6a6396
AdobeXMPFiles.dll Adobe XMP Files 2024/03/12-07:48:23 79.a6a6396 79.a6a6396
AdobeXMPScript.dll Adobe XMP Script 2024/03/12-07:48:23 79.a6a6396 79.a6a6396
AGM.dll AGM 2024/07/12-05:08:26 159.c09acae 159.c09acae
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2024/06/12-14:44:23 159.642f8af 159.642f8af
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2024 28.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2024/07/12-05:08:26 159.c09acae 159.c09acae
AXE8SharedExpat.dll AXE8SharedExpat 2024/03/14-06:02:47 79.0691bd1 79.0691bd1
AXEDOMCore.dll AXEDOMCore 2024/03/14-06:02:47 79.0691bd1 79.0691bd1
BIB.dll BIB 2024/07/12-05:08:26 159.c09acae 159.c09acae
BIBUtils.dll BIBUtils 2024/07/12-05:08:26 159.c09acae 159.c09acae
CoolType.dll CoolType 2024/07/12-05:08:26 159.c09acae 159.c09acae
CRClient.dll Adobe Crash Reporter Client DLL 16.7.0.202408221003_c7c60a5
DirectML.dll DirectML Redistributable Library 1.13.1+240111-2204.1.dml-1.13.9b0890f
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll Adobe DVA 2024 24.2.0
dvaadameve.dll Adobe DVA 2024 24.2.0
dvaappsupport.dll Adobe DVA 2024 24.2.0
dvaaudiodevice.dll Adobe DVA 2024 24.2.0
dvaaudiodsp.dll Adobe DVA 2024 24.2.0
dvacore.dll Adobe DVA 2024 24.2.0
dvacrashhandler.dll Adobe DVA 2024 24.2.0
dvaeve.dll Adobe DVA 2024 24.2.0
dvaevefactory.dll Adobe DVA 2024 24.2.0
dvamarshal.dll Adobe DVA 2024 24.2.0
dvamediatypes.dll Adobe DVA 2024 24.2.0
dvametadata.dll Adobe DVA 2024 24.2.0
dvametadataapi.dll Adobe DVA 2024 24.2.0
dvametadataUI.dll Adobe DVA 2024 24.2.0
dvanet.dll Adobe DVA 2024 24.2.0
dvaplayer.dll Adobe DVA 2024 24.2.0
dvascripting.dll Adobe DVA 2024 24.2.0
dvatemporalxmp.dll Adobe DVA 2024 24.2.0
dvatexteditor.dll Adobe DVA 2024 24.2.0
dvatransport.dll Adobe DVA 2024 24.2.0
dvaui.dll Adobe DVA 2024 24.2.0
dvavulcansupport.dll Adobe DVA 2024 24.2.0
dvaworkspace.dll Adobe DVA 2024 24.2.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-7.4.1-release
dynamiclink.dll Adobe DVA 2024 24.2.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv73.dll International Components for Unicode Build 14.0.1.04ee3a5
icuin73.dll International Components for Unicode Build 14.0.1.04ee3a5
icuuc73.dll International Components for Unicode Build 14.0.1.04ee3a5
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2024/07/12-05:08:26 159.1bcdfcc 159.1bcdfcc
libeay32.dll The OpenSSL Toolkit 1.0.2zg
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll Adobe DVA 2024 24.2.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.17.20240223.4.8f5c79c
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2024/04/04-23:54:54 79.ff77362 79.ff77362
onnxruntime.dll Microsoft® Windows® Operating System 1.17.20240223.4.8f5c79c
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2024 25.12
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 12.0.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 12.0.0.14
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2024 25.12
PSViews.dll Adobe Photoshop 2024 25.12
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
ssleay32.dll The OpenSSL Toolkit 1.0.2zg
SVGRE.dll SVGRE 159.c1e92a7 159.c1e92a7
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 18.0.1.610b254 18.0.1.610b254
Unified Extensibility Platform uxp-7.4.1-release
UPIC 2.6.0


Required plugins:

Accented Edges 25.12 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 25.12 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 25.12 - from the file “Filter Gallery.8bf”
Average 25.12 - from the file “Average.8bf”
Bas Relief 25.12 - from the file “Filter Gallery.8bf”
BMP 25.12 - from the file “Standard MultiPlugin.8bf”
Camera Raw 16.5 - from the file “Camera Raw.8bi”
Camera Raw Filter 16.5 - from the file “Camera Raw.8bi”
Chalk && Charcoal 25.12 - from the file “Filter Gallery.8bf”
Charcoal 25.12 - from the file “Filter Gallery.8bf”
Chrome 25.12 - from the file “Filter Gallery.8bf”
Cineon 25.12 - from the file “Cineon.8bi”
Clouds 25.12 - from the file “Clouds.8bf”
Color Halftone 25.12 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 25.12 - from the file “Filter Gallery.8bf”
Conté Crayon 25.12 - from the file “Filter Gallery.8bf”
Craquelure 25.12 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 25.12 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 25.12 - from the file “Standard MultiPlugin.8bf”
Crosshatch 25.12 - from the file “Filter Gallery.8bf”
Crystallize 25.12 - from the file “Standard MultiPlugin.8bf”
Cutout 25.12 - from the file “Filter Gallery.8bf”
Dark Strokes 25.12 - from the file “Filter Gallery.8bf”
De-Interlace 25.12 - from the file “Standard MultiPlugin.8bf”
Dicom 25.12 - from the file “Dicom.8bi”
Difference Clouds 25.12 - from the file “Clouds.8bf”
Diffuse Glow 25.12 - from the file “Filter Gallery.8bf”
Displace 25.12 - from the file “Standard MultiPlugin.8bf”
Dry Brush 25.12 - from the file “Filter Gallery.8bf”
Entropy 25.12 - from the file “statistics.8ba”
Export Color Lookup Tables 25.12 - from the file “Export3DLUT.8be”
Extrude 25.12 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 25.12 - from the file “FastCore.8bx”
Fibers 25.12 - from the file “Standard MultiPlugin.8bf”
Film Grain 25.12 - from the file “Filter Gallery.8bf”
Filter Gallery 25.12 - from the file “Filter Gallery.8bf”
Fresco 25.12 - from the file “Filter Gallery.8bf”
Glass 25.12 - from the file “Filter Gallery.8bf”
Glowing Edges 25.12 - from the file “Filter Gallery.8bf”
Grain 25.12 - from the file “Filter Gallery.8bf”
Graphic Pen 25.12 - from the file “Filter Gallery.8bf”
Halftone Pattern 25.12 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 25.12 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 25.12 - from the file “HDRMergeUI.8bf”
HSB/HSL 25.12 - from the file “Standard MultiPlugin.8bf”
IFF Format 25.12 - from the file “Standard MultiPlugin.8bf”
Ink Outlines 25.12 - from the file “Filter Gallery.8bf”
JPEG 2000 25.12 - from the file “JPEG2000.8bi”
Kurtosis 25.12 - from the file “statistics.8ba”
Lens Blur 25.12 - from the file “Lens Blur.8bf”
Lens Correction 25.12 - from the file “Lens Correction.8bf”
Lens Flare 25.12 - from the file “Standard MultiPlugin.8bf”
Liquify 25.12 - from the file “Liquify.8bf”
Matlab Operation 25.12 - from the file “ChannelPort.8bf”
Maximum 25.12 - from the file “statistics.8ba”
Mean 25.12 - from the file “statistics.8ba”
Measurement Core 25.12 - from the file “MeasurementCore.8me”
Median 25.12 - from the file “statistics.8ba”
Mezzotint 25.12 - from the file “Standard MultiPlugin.8bf”
Minimum 25.12 - from the file “statistics.8ba”
MMXCore Routines 25.12 - from the file “MMXCore.8bx”
Mosaic Tiles 25.12 - from the file “Filter Gallery.8bf”
Multiprocessor Support 25.12 - from the file “MultiProcessor Support.8bx”
Neon Glow 25.12 - from the file “Filter Gallery.8bf”
Note Paper 25.12 - from the file “Filter Gallery.8bf”
NTSC Colors 25.12 - from the file “NTSC Colors.8bf”
Ocean Ripple 25.12 - from the file “Filter Gallery.8bf”
OpenEXR 25.12 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 25.12 - from the file “Filter Gallery.8bf”
Palette Knife 25.12 - from the file “Filter Gallery.8bf”
Parametric Filter NO VERSION - from the file “MaterialFilter.8bf”
Patchwork 25.12 - from the file “Filter Gallery.8bf”
Paths to Illustrator 25.12 - from the file “Standard MultiPlugin.8bf”
PCX 25.12 - from the file “PCX.8bi”
Photocopy 25.12 - from the file “Filter Gallery.8bf”
Picture Package Filter 25.12 - from the file “ChannelPort.8bf”
Pinch 25.12 - from the file “Standard MultiPlugin.8bf”
Pixar 25.12 - from the file “Pixar.8bi”
Plaster 25.12 - from the file “Filter Gallery.8bf”
Plastic Wrap 25.12 - from the file “Filter Gallery.8bf”
Pointillize 25.12 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 25.12 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 25.12 - from the file “PBM.8bi”
Poster Edges 25.12 - from the file “Filter Gallery.8bf”
Radial Blur 25.12 - from the file “Standard MultiPlugin.8bf”
Radiance 25.12 - from the file “Radiance.8bi”
Range 25.12 - from the file “statistics.8ba”
Render Color Lookup Grid 25.12 - from the file “Export3DLUT.8be”
Reticulation 25.12 - from the file “Filter Gallery.8bf”
Ripple 25.12 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 25.12 - from the file “Filter Gallery.8bf”
Save for Web 25.12 - from the file “Save for Web.8be”
ScriptingSupport 25.12 - from the file “ScriptingSupport.8li”
Shear 25.12 - from the file “Standard MultiPlugin.8bf”
Skewness 25.12 - from the file “statistics.8ba”
Smart Blur 25.12 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 25.12 - from the file “Filter Gallery.8bf”
Solarize 25.12 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 25.12 - from the file “Filter Gallery.8bf”
Spherize 25.12 - from the file “Standard MultiPlugin.8bf”
Sponge 25.12 - from the file “Filter Gallery.8bf”
Sprayed Strokes 25.12 - from the file “Filter Gallery.8bf”
Stained Glass 25.12 - from the file “Filter Gallery.8bf”
Stamp 25.12 - from the file “Filter Gallery.8bf”
Standard Deviation 25.12 - from the file “statistics.8ba”
Sumi-e 25.12 - from the file “Filter Gallery.8bf”
Summation 25.12 - from the file “statistics.8ba”
Targa 25.12 - from the file “Standard MultiPlugin.8bf”
Texturizer 25.12 - from the file “Filter Gallery.8bf”
Tiles 25.12 - from the file “Standard MultiPlugin.8bf”
Torn Edges 25.12 - from the file “Filter Gallery.8bf”
Twirl 25.12 - from the file “Standard MultiPlugin.8bf”
Underpainting 25.12 - from the file “Filter Gallery.8bf”
Vanishing Point 25.12 - from the file “VanishingPoint.8bf”
Variance 25.12 - from the file “statistics.8ba”
Water Paper 25.12 - from the file “Filter Gallery.8bf”
Watercolor 25.12 - from the file “Filter Gallery.8bf”
Wave 25.12 - from the file “Standard MultiPlugin.8bf”
WIA Support 25.12 - from the file “WIASupport.8li”
Wind 25.12 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 25.12 - from the file “WBMP.8bi”
ZigZag 25.12 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 7.8.0.20 - from the file "Required Folder"
CmdN: 1.20.13
UAB: 2.18.0-7
Loaded at: 181 ms - launch time impact: 0 ms
ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 30.7.0.0 - from the file "Required Folder"
Loaded at: 5667 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 30.15.0.0 - from the file "Required Folder"
In app notifications (Loaded) 2.0.25.0 - from the file "Required Folder"
Loaded at: 205 ms - launch time impact: 0 ms
Content Credentials (Loaded) 0.46.0.0 - from the file "Required Folder"
Loaded at: 5271 ms - launch time impact: 0 ms
CC Libraries Panel (Prepared) 4.6.80.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_4_6_80\"
CAPTURE: 2.0.41 STOCK: 4.2.4
Neural Filters (Prepared) 1.15.0.100 - from the file "Required Folder"
Parametric Filter (Loaded) 0.1.8.0 - from the file "Required Folder"
Loaded at: 5668 ms - launch time impact: 0 ms
Photoshop Adjustments Panel (Loaded) 2.2.6.0 - from the file "Required Folder"
Loaded at: 5668 ms - launch time impact: 0 ms
Photoshop UXP Export-As (Prepared) 5.10.0.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 4.4.22.0 - from the file "Required Folder"
Loaded at: 5669 ms - launch time impact: 0 ms
Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder"
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.6.9.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 5276 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 5278 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2407.105.0.20 - from the file "Required Folder"
Loaded at: 5672 ms - launch time impact: 0 ms
Scan time: 0 ms - entries: 26

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_6_80\index.html”
com.adobe.stock.panel.licensing-embedded 4.0.35 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_6_80\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_6_80\extensions\capture\capture.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_6_80\manager.html”

Installed TWAIN devices: NONE

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Adobe Employee ,
Sep 23, 2024 Sep 23, 2024

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@sourabh_4333 , I see two different GPU models; you should stick to a single vendor, now especially since OpenGL is being phased out. Fully turn off one of those GPUs to see if that helps.

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New Here ,
Sep 23, 2024 Sep 23, 2024

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LATEST

ok thanks....

 

 

 

 

 

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Community Expert ,
May 16, 2022 May 16, 2022

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Hi @sarthak23539009bnq0 The screenshot of your desktop seems to have a lot of strange stuff open and the Home screen bleeding through. Try these settings:

 

Under Edit > Preferences > General tab, uncheck "Auto show the Home Screen." Next, on the Performance tab, on the top right under "Graphics Processor Settings" check "Use Graphics Processor" and then under Advance Settings, uncheck "GPU compositing".

JainLemos_0-1652726718043.png

Click okay all the way out, then close any open documents and exit Photoshop. File > Quit Creative Cloud desktop app if you have it running. Close any other programs you have open. Reboot your computer. Launch Photoshop from your Start menu without Creative Cloud desktop. See if you can work without freezing now.

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Adobe Employee ,
May 17, 2022 May 17, 2022

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Go to Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Does the problem still occur?

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Adobe Employee ,
Sep 14, 2022 Sep 14, 2022

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We believe that underlying issues of the Photoshop home screen appearing where the document canvas should be (that were temporarily worked around by selecting the ‘Deactivate native canvas button’ in Technology Preview) have been fixed, and you may now de-select that button for future Photoshop sessions. Please let us know if any of these issues return once the native canvas has been re-activated.

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New Here ,
Nov 27, 2022 Nov 27, 2022

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I still have this problem even with all the methods here i've tried

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Community Expert ,
Nov 27, 2022 Nov 27, 2022

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Hi, did you restart PS after changing this setting?

Are your graphic drivers up to date? check also:  this help document: https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html#GPUandgraphicsdrivertrouble...

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Community Beginner ,
Mar 19, 2023 Mar 19, 2023

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I still have this same problem. It seems like there is a large number of people with this problem. I purchased a laptop with a graphics card soley to run adobe photoshop and camera raw, and have to pay for the privilige of owning software that doesn't work. This has been at least 4 weeks now, is there a solution forthcoming as I see many threads with the same issue?

 

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Community Expert ,
Mar 20, 2023 Mar 20, 2023

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Hi @Karl28960024x1mh, that sounds frustrating. I'm assuming you've updated to the latest version (currently 24.2.1 Release) and tried all the recommended troubleshooting steps without any luck. Are you able to submit cash reports to Adobe when this happens? If you want to post your laptop specs we'll see if we notice anything unusual that you might try to fix. Under the Help menu, select System Info, and then copy/paste the text in a reply here. Or, you can contact Adobe support by chat or phone and try individualized tech help.

 

For chat support, make sure you are signed in with your Adobe ID.

— Look up your current plans here: https://account.adobe.com.

— Type AGENT in the chat box to bypass the automatic chatbot and be connected to a live person.

— Chat Link: https://helpx.adobe.com/contact.html?rghtup=autoOpen

 

To call Adobe, search this list for the support phone number in your country:

— Phone List: https://helpx.adobe.com/contact/phone.html

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Adobe Employee ,
Mar 20, 2023 Mar 20, 2023

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Hi @Karl28960024x1mh , 

 

We saw an uptick recently in crashing which seemed squared away with the latest nVidia driver update (avoid the one from December).

 

We also occasionally see issues with Camera Raw and GPU, which may be isolated by turning off GPU in the Camera Raw settings. 

 

Can you share a bit about your system specs? If you go into Photoshop, then grab System info under the Help menu, sharing that could give us more clues.

 

Does Photoshop crash if you just create new files from scratch, or open just .PSD files? That could be another hint for us to work from. 

 

Sorry it's been a drag for so long; we'll see if we can get things working.

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Community Beginner ,
Mar 20, 2023 Mar 20, 2023

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Hi

 

This is only a problem when I open NEF files, or any type of file which then goes on to open camera raw. Jpgs open easily enough in photoshop, as do psd. My driver details are:

 

Karl28960024x1mh_0-1679357611896.png

 

 

 It did work, and then gave up in late Feb.

 

I have tried disabling the graphics card in PS, and in the system itself. I have also tried pretty much everything else on the forums.

 

 

My specs are as follows:

 

Adobe Photoshop Version: 24.2.1 20230309.r.358 acd831a  x64

Number of Launches: 15

Operating System: Windows 11 64-bit

Version: 11 or greater 10.0.22621.1413

System architecture: Intel CPU Family:6, Model:13, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, AVX-512, HyperThreading

Physical processor count: 8

Logical processor count: 16

Processor speed: 2496 MHz

Built-in memory: 16147 MB

Free memory: 10931 MB

Memory available to Photoshop: 11894 MB

Memory used by Photoshop: 74 %

Crash Handler: Adobe

DCX Version: 6.23.1

SAM SDK Version: 3.0.0-main.12-ps.2

ACP.local Status:

 - SDK Version: 3.0.1.1

 - Core Sync Status: Reachable and compatible

 - Core Sync Running: 6.4.0.12

 - Min Core Sync Required: 4.3.66.28

Live Edit Client SDK Version: 4.0.0

Content Credentials is not available

Manta Canvas: Enabled.

Alias Layers: Disabled.

Modifier Palette: Enabled.

Highbeam: Disabled.

Image tile size: 1024K

Image cache levels: 4

Font Preview: Medium

HarfBuzz Version: 4.3.0

TextEngine: Unified Text Engine

 ======= GPU

Native API stable: True

OpenGL API stable: True

OpenCL API stable: True

D3D12Warp renderer: False

GPUDeny:               0

GPUForce:              0

useGPU:                0

useOpenCL:             0

isGPUCapable:          1

GPUName:               NVIDIA GeForce RTX 3070 Laptop GPU

GPUVendor:             NVIDIA

IsNativeGPUCapable:    1

IsOpenGLGPUCapable:    1

IsOpenCLGPUCapable:    1

HasSufficientRAM:      1

  GPU accessible RAM:                 8,434 MB

  Required GPU accessible RAM:        1,500 MB

UseGraphicsProcessorChecked:   0

UseOpenCLChecked:              1

Windows remote desktop:  0

Display: 1

  Display Bounds: top=0, left=0, bottom=1080, right=1920

 ------- Sniffer output

[0 ms]

  Launch GPUSnifferThread

 

[1 ms]

  Start RunAllAPIs

 

[1 ms]

  "C:\Program Files\Adobe\Adobe Photoshop 2023\sniffer.exe" -baseTimeMS=75991769 -comment=Photoshop Version: Adobe Photoshop 24.2.1 20230309.r.358 acd831a x64

 

[2216 ms]

  Start sniffer 2023-03-21 10:28:31

  # Photoshop Version: Adobe Photoshop 24.2.1 20230309.r.358 acd831a x64

  C:\Program Files\Adobe\Adobe Photoshop 2023\sniffer.exe -baseTimeMS=75991769 -comment=Photoshop Version: Adobe Photoshop 24.2.1 20230309.r.358 acd831a x64

 

  {194 ms}

  Start platform native

    # displays:                   1

    Display 0

      Display:                      \\.\DISPLAY1

      Main:                         TRUE

      Built in:                     FALSE

      Stereo:                       FALSE

      Bounds:                       (0, 0) -> (1,536, 864)

      Dimensions:                   (1,536 864)

      Physical size:                (0 0)

      Pixel size:                   (0 0)

      Dynamic range:                (0 1)

      Potential dynamic range:      (0 1)

      Reference dynamic range:      (0 0)

      Attached Device:              (DeviceID name=NVIDIA GeForce RTX 3070 Laptop GPU index=0)

   

    # devices:                    2

    Device 0

      Name:                         NVIDIA GeForce RTX 3070 Laptop GPU

      Preferred:                    TRUE

      Power Envelope:               UNKNOWN

      Attachment:                   UNKNOWN

      # attached displays:          1

        \\.\DISPLAY1

      GPU accessible RAM:                8,434 MB

      VRAM:                              8,434 MB

      Dedicated System RAM:                  0 MB

      Shared System RAM:                 8,465 MB

      API version:                  12.0 (12.0)

      Device version:               12.0 (12.0)

      Vendor name:                  NVIDIA

      Driver date:                  2021-05-11  000000.000000-000

      Driver age:                   22 months

      Driver version:               27.21.14.6262

      Supports UMA:                 UNSUPPORTED

      D3D-ID:                       9373

   

    Device 1

      Name:                         Intel(R) UHD Graphics

      Preferred:                    FALSE

      Power Envelope:               UNKNOWN

      Attachment:                   UNKNOWN

      # attached displays:          0

      GPU accessible RAM:                8,599 MB

      VRAM:                                134 MB

      Dedicated System RAM:                  0 MB

      Shared System RAM:                 8,465 MB

      API version:                  12.0 (12.0)

      Device version:               12.0 (12.0)

      Vendor name:                  INTEL

      Driver date:                  2021-08-20  000000.000000-000

      Driver age:                   19 months

      Driver version:               30.0.100.9864

      Supports UMA:                 SUPPORTED

      D3D-ID:                       39520

  End platform native

  {632 ms}

 

  {632 ms}

  Start platform OpenGL

    # displays:                   1

    Display 0

      Display:                      \\.\DISPLAY1

      Main:                         TRUE

      Built in:                     FALSE

      Stereo:                       FALSE

      Bounds:                       (0, 0) -> (1,536, 864)

      Dimensions:                   (1,536 864)

      Physical size:                (0 0)

      Pixel size:                   (0 0)

      Dynamic range:                (0 1)

      Potential dynamic range:      (0 1)

      Reference dynamic range:      (0 0)

      Attached Device:              (DeviceID name=GeForce RTX 3070 Laptop GPU/PCIe/SSE2 index=0)

   

    # devices:                    1

    Device 0

      Name:                         GeForce RTX 3070 Laptop GPU/PCIe/SSE2

      Preferred:                    TRUE

      Power Envelope:               INTEGRATED

      Attachment:                   UNKNOWN

      # attached displays:          1

        \\.\DISPLAY1

      GPU accessible RAM:                8,434 MB

      VRAM:                              8,434 MB

      Dedicated System RAM:                  0 MB

      Shared System RAM:                 8,465 MB

      API version:                  2.1 (2.1.2 NVIDIA 462.62)

      Device version:               2.1 (2.1.2 NVIDIA 462.62)

      Vendor name:                  NVIDIA

      Driver date:                  2021-05-11  000000.000000-000

      Driver age:                   22 months

      Driver version:               27.21.14.6262

      GLSL version:                 1.20 (1.20 NVIDIA via Cg compiler)

  End platform OpenGL

  {819 ms}

 

  {819 ms}

  Start platform OpenCL

    # displays:                   0

   

    # devices:                    2

    Device 0

      Name:                         GeForce RTX 3070 Laptop GPU

      Preferred:                    TRUE

      Power Envelope:               DISCRETE

      Attachment:                   UNKNOWN

      # attached displays:          0

      GPU accessible RAM:                8,589 MB

      VRAM:                              8,589 MB

      Dedicated System RAM:                  0 MB

      Shared System RAM:                     0 MB

      API version:                  1.2 (OpenCL 1.2 CUDA)

      Device version:               1.2 (OpenCL 1.2 CUDA)

      Vendor name:                  NVIDIA

      Driver date:                  UNKNOWN

      Driver age:                   UNKNOWN

      Driver version:               UNKNOWN

      Bandwidth:                    310 GB / s

      Compute score:                5,927.54

      Device name string:           GeForce RTX 3070 Laptop GPU

      Device vendor string:         NVIDIA Corporation

      Platform name string:         NVIDIA CUDA

      Platform vendor string:       NVIDIA Corporation

   

    Device 1

      Name:                         Intel(R) UHD Graphics

      Preferred:                    FALSE

      Power Envelope:               INTEGRATED

      Attachment:                   UNKNOWN

      # attached displays:          0

      GPU accessible RAM:                6,772 MB

      VRAM:                              6,772 MB

      Dedicated System RAM:                  0 MB

      Shared System RAM:                     0 MB

      API version:                  3.0 (OpenCL 3.0 )

      Device version:               3.0 (OpenCL 3.0 NEO )

      Vendor name:                  INTEL

      Driver date:                  UNKNOWN

      Driver age:                   UNKNOWN

      Driver version:               UNKNOWN

      Bandwidth:                    23 GB / s

      Compute score:                190.969

      Device name string:           Intel(R) UHD Graphics

      Device vendor string:         Intel(R) Corporation

      Platform name string:         Intel(R) OpenCL HD Graphics

      Platform vendor string:       Intel(R) Corporation

  End platform OpenCL

  {2096 ms}

 

  Exit code kExitNormal

  End sniffer 2023-03-21 10:28:33

[kStatusNormal, kExitNormal]

 

[2232 ms]

  Finish RunAllAPIs

 

[10861 ms]

  Start GetSnifferResult

 

[10861 ms]

  Finish GetSnifferResult

 

 ------- Sniffer output

 ======= GPU

License Type: Subscription

Serial number: 90960273913377791321

GUIDBucket:

Composite Core (enable_composite_core): on

Composite Core GPU (comp_core_gpu): off

Composite Core Threads (MultithreadedCompositing): on

Composite Core UI (comp_core_ui): off

Composite Core Feature Prefs (CompCoreFeaturePrefs): off

Document Graph (enable_doc_graph): off

 

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2023\

Temporary file path: C:\Users\kdgri\AppData\Local\Temp\

Photoshop scratch has async I/O enabled

Scratch volume(s):

  Startup, 475.8G, 289.5G free

Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2023\Required\Plug-ins\

Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\

 

Installed components:

   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  

   ACE.dll   ACE 2023/01/08-19:10:47   79.dd51acd   79.dd51acd

   AdobeLinguistic.dll   Adobe Linguisitc Library   dfba77e  

   AdobeOwl.dll   Adobe Owl   5.5.0  

   AdobePDFL.dll   PDFL 2022/12/09-17:18:08   79.5af4230   79.5af4230

   AdobePIP.dll   Adobe Product Improvement Program   8.2.0.16  

   AdobeSVGAGM.dll   AdobeSVGAGM   79.b4ac713   79.b4ac713

   AdobeXMP.dll   Adobe XMP Core 2022/12/02-19:12:44   79.14ecb42   79.14ecb42

   AdobeXMPFiles.dll   Adobe XMP Files 2022/12/02-19:12:44   79.14ecb42   79.14ecb42

   AdobeXMPScript.dll   Adobe XMP Script 2022/12/02-19:12:44   79.14ecb42   79.14ecb42

   AGM.dll   AGM 2023/01/08-19:10:47   79.dd51acd   79.dd51acd

   AID.dll   AID DLL   1.0.0.33  

   AIDE.dll   AIDE 2023/01/13-05:45:58   79.fbc946d   79.fbc946d

   aifm.dll   AIFM   1.0   23.68434

   AILib.dll   Adobe Illustrator 2023   27.1.0  

   aiport.dll   AIPort   1.0   23.68434

   ARE.dll   ARE 2023/01/08-19:10:47   79.dd51acd   79.dd51acd

   AXE8SharedExpat.dll   AXE8SharedExpat 2022/12/13-13:20:11   79.002995e   79.002995e

   AXEDOMCore.dll   AXEDOMCore 2022/12/13-13:20:11   79.002995e   79.002995e

   BIB.dll   BIB 2023/01/08-19:10:47   79.dd51acd   79.dd51acd

   BIBUtils.dll   BIBUtils 2023/01/08-19:10:47   79.dd51acd   79.dd51acd

   boost_chrono.dll   photoshopdva   22.0.0  

   boost_date_time.dll   photoshopdva   22.0.0  

   boost_filesystem.dll   photoshopdva   22.0.0  

   boost_regex.dll   photoshopdva   22.0.0  

   boost_system.dll   photoshopdva   22.0.0  

   boost_threads.dll   photoshopdva   22.0.0  

   CoolType.dll   CoolType 2023/01/08-19:10:47   79.dd51acd   79.dd51acd

   CRClient.dll   Adobe Crash Reporter Client DLL   4.8.0.6  

   DirectML.dll   DirectML Redistributable Library   1.9.1+220902-1323.1.dml-1.9.d6f03b3  

   dnssd.dll   Bonjour   3,0,0,2  

   dvaaccelerate.dll   photoshopdva   22.0.0  

   dvaappsupport.dll   photoshopdva   22.0.0  

   dvaaudiodevice.dll   photoshopdva   22.0.0  

   dvaaudiodsp.dll   photoshopdva   22.0.0  

   dvacore.dll   photoshopdva   22.0.0  

   dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0  

   dvamarshal.dll   photoshopdva   22.0.0  

   dvamediatypes.dll   photoshopdva   22.0.0  

   dvametadata.dll   photoshopdva   22.0.0  

   dvametadataapi.dll   photoshopdva   22.0.0  

   dvametadataUI.dll   photoshopdva   22.0.0  

   dvanet.dll   photoshopdva   22.0.0  

   dvaplayer.dll   photoshopdva   22.0.0  

   dvascripting.dll   photoshopdva   22.0.0  

   dvatransport.dll   photoshopdva   22.0.0  

   dvaui.dll   photoshopdva   22.0.0  

   dvavulcansupport.dll   photoshopdva   22.0.0  

   dynamic-torqnative.dll   Unified Extensibility Platform   uxp-6.5.1-1-ea444db  

   dynamiclink.dll   photoshopdva   22.0.0  

   ExtendScript.dll   ExtendScript 2022/08/18-12:50:45   82.4   82.4

   filterport.dll   FilterPort   1.1   O

   icucnv71.dll   International Components for Unicode    Build 14.0.04ee3a5  

   icuin71.dll   International Components for Unicode    Build 14.0.04ee3a5  

   icuuc71.dll   International Components for Unicode    Build 14.0.04ee3a5  

   igestep30.dll   IGES Reader   9.3.0.113  

   ippcc.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2021.6 (r0xbffe3c5b)  

   ippcck0.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2021.6 (r0xbffe3c5b)  

   ippccl9.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2021.6 (r0xbffe3c5b)  

   ippccy8.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2021.6 (r0xbffe3c5b)  

   ippcore.dll   core. Intel(R) Integrated Performance Primitives. Core Library.   2021.6 (r0xbffe3c5b)  

   ippcv.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2021.6 (r0xbffe3c5b)  

   ippcvk0.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2021.6 (r0xbffe3c5b)  

   ippcvl9.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2021.6 (r0xbffe3c5b)  

   ippcvy8.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2021.6 (r0xbffe3c5b)  

   ippi.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2021.6 (r0xbffe3c5b)   

   ippik0.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2021.6 (r0xbffe3c5b)  

   ippil9.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2021.6 (r0xbffe3c5b)  

   ippiy8.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2021.6 (r0xbffe3c5b)  

   ipps.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2021.6 (r0xbffe3c5b)  

   ippsk0.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2021.6 (r0xbffe3c5b)  

   ippsl9.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2021.6 (r0xbffe3c5b)  

   ippsy8.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2021.6 (r0xbffe3c5b)  

   ippvm.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2021.6 (r0xbffe3c5b)  

   ippvmk0.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2021.6 (r0xbffe3c5b)  

   ippvml9.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2021.6 (r0xbffe3c5b)  

   ippvmy8.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2021.6 (r0xbffe3c5b)  

   JP2KLib.dll   JP2KLib 2022/12/09-17:18:08   79.df433eb   79.df433eb

   libeay32.dll   The OpenSSL Toolkit   1.0.2v  

   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0  

   libmmd.dll   Intel(R) C/C++/Fortran Compiler   Mainline  

   libzip.dll   photoshopdva   22.0.0  

   LogSession.dll   LogSession   8.2.0.16  

   mediacoreif.dll   photoshopdva   22.0.0  

   Microsoft.AI.MachineLearning.dll   Microsoft® Windows® Operating System   1.13.20221021.1.b353e0b  

   mkl_avx2.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1  

   mkl_avx512.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1  

   mkl_core.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1  

   mkl_def.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1  

   mkl_mc3.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1  

   mkl_sequential.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1  

   mkl_vml_avx2.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1  

   mkl_vml_avx512.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1  

   mkl_vml_def.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1  

   mkl_vml_mc3.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1  

   MPS.dll   MPS 2022/12/13-07:01:59   79.8193876   79.8193876

   onnxruntime.dll   Microsoft® Windows® Operating System   1.13.20221021.1.b353e0b  

   opencv_world452.dll   OpenCV library   4.5.2  

   pdfport.dll   PDFPort 2020/11/19-11:34:27   79.625377   79.625377

   Plugin.dll   Adobe Photoshop 2023   24.2  

   PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   11.5.2  

   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   11.5.2.130  

   PSCloud.dll                                                   1.0.0.1  

   PSRes.dll   Adobe Photoshop 2023   24.2  

   PSViews.dll   Adobe Photoshop 2023   24.2  

   ScCore.dll   ScCore 2022/08/18-12:50:45   82.4   82.4

   ssleay32.dll   The OpenSSL Toolkit   1.0.2v  

   SVGRE.dll   SVGRE   79.684b89e   79.684b89e

   svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   Mainline  

   TfKernel.dll   Kernel Geom   9.3.0.113  

   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  

   VulcanControl.dll   Vulcan Application Control Library   7.1.1.3  

   VulcanMessage5.dll   Vulcan Message Library   7.1.1.3  

   WinRTSupport.dll   Adobe Photoshop Windows RT Support   1.0.1.0  

   WRServices.dll   WRServices    Build 17.5.1.73e2151   17.5.1.73e2151

   wu3d.dll   U3D Writer   9.3.0.113   

   Unified Extensibility Platform  uxp-6.5.1-1-ea444db

   UPIC  2.6.0

 

 

Required plugins:

 

   Accented Edges 24.2 - from the file “Filter Gallery.8bf”

   Adaptive Wide Angle 24.2 - from the file “Adaptive Wide Angle.8bf”

   Angled Strokes 24.2 - from the file “Filter Gallery.8bf”

   Average 24.2 - from the file “Average.8bf”

   Bas Relief 24.2 - from the file “Filter Gallery.8bf”

   BMP 24.2 - from the file “Standard MultiPlugin.8bf”

   Camera Raw 15.2 - from the file “Camera Raw.8bi”

   Camera Raw Filter 15.2 - from the file “Camera Raw.8bi”

   Chalk && Charcoal 24.2 - from the file “Filter Gallery.8bf”

   Charcoal 24.2 - from the file “Filter Gallery.8bf”

   Chrome 24.2 - from the file “Filter Gallery.8bf”

   Cineon 24.2 - from the file “Cineon.8bi”

   Clouds 24.2 - from the file “Clouds.8bf”

   Color Halftone 24.2 - from the file “Standard MultiPlugin.8bf”

   Colored Pencil 24.2 - from the file “Filter Gallery.8bf”

   Conté Crayon 24.2 - from the file “Filter Gallery.8bf”

   Craquelure 24.2 - from the file “Filter Gallery.8bf”

   Crop and Straighten Photos 24.2 - from the file “CropPhotosAuto.8li”

   Crop and Straighten Photos Filter 24.2 - from the file “Standard MultiPlugin.8bf”

   Crosshatch 24.2 - from the file “Filter Gallery.8bf”

   Crystallize 24.2 - from the file “Standard MultiPlugin.8bf”

   Cutout 24.2 - from the file “Filter Gallery.8bf”

   Dark Strokes 24.2 - from the file “Filter Gallery.8bf”

   De-Interlace 24.2 - from the file “Standard MultiPlugin.8bf”

   Dicom 24.2 - from the file “Dicom.8bi”

   Difference Clouds 24.2 - from the file “Clouds.8bf”

   Diffuse Glow 24.2 - from the file “Filter Gallery.8bf”

   Displace 24.2 - from the file “Standard MultiPlugin.8bf”

   Dry Brush 24.2 - from the file “Filter Gallery.8bf”

   Entropy 24.2 - from the file “statistics.8ba”

   Export Color Lookup Tables 24.2 - from the file “Export3DLUT.8be”

   Extrude 24.2 - from the file “Standard MultiPlugin.8bf”

   FastCore Routines 24.2 - from the file “FastCore.8bx”

   Fibers 24.2 - from the file “Standard MultiPlugin.8bf”

   Film Grain 24.2 - from the file “Filter Gallery.8bf”

   Filter Gallery 24.2 - from the file “Filter Gallery.8bf”

   Fresco 24.2 - from the file “Filter Gallery.8bf”

   Glass 24.2 - from the file “Filter Gallery.8bf”

   Glowing Edges 24.2 - from the file “Filter Gallery.8bf”

   Grain 24.2 - from the file “Filter Gallery.8bf”

   Graphic Pen 24.2 - from the file “Filter Gallery.8bf”

   Halftone Pattern 24.2 - from the file “Filter Gallery.8bf”

   Halide Bottlenecks 24.2 - from the file “HalideBottlenecks.8bx”

   HDRMergeUI 24.2 - from the file “HDRMergeUI.8bf”

   HSB/HSL 24.2 - from the file “Standard MultiPlugin.8bf”

   IFF Format 24.2 - from the file “Standard MultiPlugin.8bf”

   IGES 24.2 - from the file “U3D.8bi”

   Ink Outlines 24.2 - from the file “Filter Gallery.8bf”

   JPEG 2000 24.2 - from the file “JPEG2000.8bi”

   Kurtosis 24.2 - from the file “statistics.8ba”

   Lens Blur 24.2 - from the file “Lens Blur.8bf”

   Lens Correction 24.2 - from the file “Lens Correction.8bf”

   Lens Flare 24.2 - from the file “Standard MultiPlugin.8bf”

   Liquify 24.2 - from the file “Liquify.8bf”

   Matlab Operation 24.2 - from the file “ChannelPort.8bf”

   Maximum 24.2 - from the file “statistics.8ba”

   Mean 24.2 - from the file “statistics.8ba”

   Measurement Core 24.2 - from the file “MeasurementCore.8me”

   Median 24.2 - from the file “statistics.8ba”

   Mezzotint 24.2 - from the file “Standard MultiPlugin.8bf”

   Minimum 24.2 - from the file “statistics.8ba”

   MMXCore Routines 24.2 - from the file “MMXCore.8bx”

   Mosaic Tiles 24.2 - from the file “Filter Gallery.8bf”

   Multiprocessor Support 24.2 - from the file “MultiProcessor Support.8bx”

   Neon Glow 24.2 - from the file “Filter Gallery.8bf”

   Note Paper 24.2 - from the file “Filter Gallery.8bf”

   NTSC Colors 24.2 - from the file “NTSC Colors.8bf”

   Ocean Ripple 24.2 - from the file “Filter Gallery.8bf”

   OpenEXR 24.2 - from the file “Standard MultiPlugin.8bf”

   Paint Daubs 24.2 - from the file “Filter Gallery.8bf”

   Palette Knife 24.2 - from the file “Filter Gallery.8bf”

   Patchwork 24.2 - from the file “Filter Gallery.8bf”

   Paths to Illustrator 24.2 - from the file “Standard MultiPlugin.8bf”

   PCX 24.2 - from the file “PCX.8bi”

   Photocopy 24.2 - from the file “Filter Gallery.8bf”

   Picture Package Filter 24.2 - from the file “ChannelPort.8bf”

   Pinch 24.2 - from the file “Standard MultiPlugin.8bf”

   Pixar 24.2 - from the file “Pixar.8bi”

   Plaster 24.2 - from the file “Filter Gallery.8bf”

   Plastic Wrap 24.2 - from the file “Filter Gallery.8bf”

   Pointillize 24.2 - from the file “Standard MultiPlugin.8bf”

   Polar Coordinates 24.2 - from the file “Standard MultiPlugin.8bf”

   Portable Bit Map 24.2 - from the file “PBM.8bi”

   Poster Edges 24.2 - from the file “Filter Gallery.8bf”

   PRC 24.2 - from the file “U3D.8bi”

   Radial Blur 24.2 - from the file “Standard MultiPlugin.8bf”

   Radiance 24.2 - from the file “Radiance.8bi”

   Range 24.2 - from the file “statistics.8ba”

   Render Color Lookup Grid 24.2 - from the file “Export3DLUT.8be”

   Reticulation 24.2 - from the file “Filter Gallery.8bf”

   Ripple 24.2 - from the file “Standard MultiPlugin.8bf”

   Rough Pastels 24.2 - from the file “Filter Gallery.8bf”

   Save for Web 24.2 - from the file “Save for Web.8be”

   ScriptingSupport 24.2 - from the file “ScriptingSupport.8li”

   Shear 24.2 - from the file “Standard MultiPlugin.8bf”

   Skewness 24.2 - from the file “statistics.8ba”

   Smart Blur 24.2 - from the file “Standard MultiPlugin.8bf”

   Smudge Stick 24.2 - from the file “Filter Gallery.8bf”

   Solarize 24.2 - from the file “Solarize.8bf”

   SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”

   Spatter 24.2 - from the file “Filter Gallery.8bf”

   Spherize 24.2 - from the file “Standard MultiPlugin.8bf”

   Sponge 24.2 - from the file “Filter Gallery.8bf”

   Sprayed Strokes 24.2 - from the file “Filter Gallery.8bf”

   Stained Glass 24.2 - from the file “Filter Gallery.8bf”

   Stamp 24.2 - from the file “Filter Gallery.8bf”

   Standard Deviation 24.2 - from the file “statistics.8ba”

   Substance NO VERSION - from the file “MaterialFilter.8bf”

   Sumi-e 24.2 - from the file “Filter Gallery.8bf”

   Summation 24.2 - from the file “statistics.8ba”

   Targa 24.2 - from the file “Standard MultiPlugin.8bf”

   Texturizer 24.2 - from the file “Filter Gallery.8bf”

   Tiles 24.2 - from the file “Standard MultiPlugin.8bf”

   Torn Edges 24.2 - from the file “Filter Gallery.8bf”

   Twirl 24.2 - from the file “Standard MultiPlugin.8bf”

   U3D 24.2 - from the file “U3D.8bi”

   Underpainting 24.2 - from the file “Filter Gallery.8bf”

   Vanishing Point 24.2 - from the file “VanishingPoint.8bf”

   Variance 24.2 - from the file “statistics.8ba”

   Water Paper 24.2 - from the file “Filter Gallery.8bf”

   Watercolor 24.2 - from the file “Filter Gallery.8bf”

   Wave 24.2 - from the file “Standard MultiPlugin.8bf”

   WIA Support 24.2 - from the file “WIASupport.8li”

   Wind 24.2 - from the file “Standard MultiPlugin.8bf”

   Wireless Bitmap 24.2 - from the file “WBMP.8bi”

   ZigZag 24.2 - from the file “Standard MultiPlugin.8bf”

 

Optional and third party plugins: NONE

 

 

Duplicate and Disabled plugins: NONE

 

 

Plugins that failed to load: NONE

 

Unified Extensibility Platform - Extensions:

 

   Home Screen (Loaded) 6.5.0.60 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-6.5.0\"

   CDO: 1.136.0

        CmdN: 1.17.4

        CDP: 1.160.0

        Projects: 1.7.0

      Loaded at: 273 ms - launch time impact: 50 ms

   ccx-timeline (Prepared) 3.1.4.0 - from the file "Required Folder"

   CCX Commenting UXP Webview (Loaded) 27.3.0.0 - from the file "Required Folder"

      Loaded at: 12862 ms - launch time impact: 0 ms

   CCX Sharesheet UXP (Prepared) 24.5.1.0 - from the file "Required Folder"

   Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder"

      Loaded at: 285 ms - launch time impact: 0 ms

   Share Panel (Loaded) 1.0.6.0 - from the file "Required Folder"

      Loaded at: 292 ms - launch time impact: 0 ms

   CC Libraries Panel (Prepared) 3.22.9.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\"

   CAPTURE: 2.0.41  STOCK: 4.0.2

   Substance 3D (Prepared) 0.1.5.0 - from the file "Required Folder"

   Adjustments Panels (Prepared) 1.6.8.0 - from the file "Required Folder"

   Photoshop UXP Export-As (Prepared) 5.8.20.0 - from the file "Required Folder"

   Photoshop Facepile (Loaded) 1.0.0.0 - from the file "Required Folder"

      Loaded at: 12864 ms - launch time impact: 0 ms

   Photoshop In App Messaging (Loaded) 3.5.4.0 - from the file "Required Folder"

      Loaded at: 12867 ms - launch time impact: 0 ms

   Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"

   Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"

   IC popup message (Loaded) 1.0.0.0

      Loaded at: 9424 ms - launch time impact: 0 ms

   Multilayer Protection (Loaded) 1.0.0.0

      Loaded at: 9429 ms - launch time impact: 0 ms

   Discover Panel (Loaded) 3.2.0.27 - from the file "Required Folder"

      Loaded at: 12872 ms - launch time impact: 0 ms

   Content Credentials (Registered) 0.36.3.0 - from the file "Required Folder"

   Neural Filters (Registered) 1.15.0.95 - from the file "Required Folder"

   Scan time: 0 ms - entries: 24

 

Extensions:

 

   Libraries  1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\index.html”

   com.adobe.stock.panel.licensing-embedded  1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\extensions\stock-panel-licensing\index.html”

   com.adobe.capture.extension  2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\extensions\capture\capture.html”

   Export As  4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”

   Export As  4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”

   com.adobe.cclibraries.manager  1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\manager.html”

 

Installed TWAIN devices: NONE

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Community Expert ,
Mar 21, 2023 Mar 21, 2023

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@Karl28960024x1mh thanks for giving more details about your particular problem and for posting your system info. Your NVIDIA driver is far outdated. Try updating to the latest studio version. I'm using 31.0.15.2849 without issues. You are also running at the low end of available and shared system RAM, which may or may not be causing difficulties when trying to open NEF files. If you can free up more scratch space that might help, too. You have 475.7G total with 264.3G free, which should be enough, but PS likes lots of free disk space. Have you already done a full manual Preferences reset? If you start in Bridge to open CR files, does Photoshop still crash? It might be that you need to revert to a previous release if you were stable there. Let us know how it goes!

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Adobe Employee ,
Mar 21, 2023 Mar 21, 2023

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@Karl28960024x1mh ,

 

Camera Raw's preferences for the GPU are separate from Photoshop's settings. Keep the Photoshop GPU on, but go here to access the ACR prefs:

MarkDahm_0-1679417633379.png

And go to the Performance section: 

MarkDahm_1-1679417675961.png

Try using custom and turn off the GPU for Open and Save.

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New Here ,
Dec 09, 2023 Dec 09, 2023

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It sounds frustrating that Photoshop freezes when importing images. Consider updating the software, checking system compatibility, or seeking Adobe support for a smoother experience.

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Adobe Employee ,
Dec 11, 2023 Dec 11, 2023

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Is there a new issue related to crashes when opening files? The last activity from this thread was from March.

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New Here ,
Dec 11, 2023 Dec 11, 2023

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I figured it out, it was because I was using the 2022 version of photoshop, which is now out of date. So I am now using the latest version without any problems.

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New Here ,
Dec 15, 2023 Dec 15, 2023

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If you're facing freezing issues with Photoshop, start by verifying that your computer meets the software's minimum system requirements. Ensure you have the latest version of Photoshop installed and update your graphics card drivers. Attempt to reset Photoshop preferences by holding down specific keys while launching the program. In the Preferences menu, disable the graphics processor to identify any related issues. Check for conflicting third-party software, make sure you have ample disk space, and consider reinstalling Photoshop if problems persist.

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