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I'm probably an idiot...
I've just reinstalled PS CC 2019, since my old computer went to PC Heaven.
When I went to add my old brushes... color me confused to find the presets folder empty.
So I checked all the others... and all of them are empty. Nada, nothing in there.
I have lots of old stuff on the previous computer's harddrive, but some stuff is simply not there anymore. (Like Contours. It doesn't have all the default contours the previous version had.)
What gives? I've uninstalled and reinstalled... same thing. Preset folders are all empty.
On top of that, I had a folder called "Color Books" on the old version, and it's not there in the reinstall. I have "Color Range" though, which I didn't have previously. Same thing?
Can anyone enlighten me? 🙂
Thanks in advance.
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Reinstalling overwrites these folders which means any custom brushes, etc. you created are wiped out.
This link is also helpful for loading presets from another location: https://helpx.adobe.com/photoshop/using/preset-migration.html
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I'm a bit confused. You say this is a new install on a new computer?
Where did you look for the presets? Are you able to access the old drive? Because that's where it will be.
What operating system are you using? This link gives you the folder locations
https://helpx.adobe.com/photoshop/kb/preference-file-names-locations-photoshop.html
I actually had a bad experience myself when updating to 20.06 I should have realised it was about to screw me because the Application Manager was inviting me to Install Photoshop rather than Update and I lost all my settings, shortcuts, workspaces,Actions etc. but the presets were still all there.
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Most Photshop user application date is saved in hidden folder in user appdata Ig you hav access to you old drive look in the fot you old presets.
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If you have access to you old system drive search the hidden folders the your user is application data is saved in for the different Photoshop version you had installed.
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