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My PSD file won't open beacuse its "not a valid Photoshope document"

New Here ,
Oct 11, 2020 Oct 11, 2020

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I've tried literally everything to changing the file extension or to running it in different programs. Are my files corrupt and forever lost or is there some solution? Im fairly new at Photoshop and just want my work back please help :(.

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Guest
Oct 11, 2020 Oct 11, 2020

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Hi

Is it just the one file or all files you're having the issue with, do you keep a backup copy of your important files, if it's just the one file can you upload it to a file sharing site like DropBox and post a link to the download here

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New Here ,
Oct 11, 2020 Oct 11, 2020

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Guest
Oct 11, 2020 Oct 11, 2020

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Tried to opened it with various applications and no joy I'm afraid

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Community Expert ,
Oct 11, 2020 Oct 11, 2020

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Are you sure the file is a Photoshop (PSD) document? What happens if you remove the extension and from within Photoshop go File > Open and select the file?

warmly/j

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Engaged ,
Oct 11, 2020 Oct 11, 2020

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Downloaded your file, threw it into a hex editor. It contains no information, so I'd say it's corrupt.

myfilehex.png

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New Here ,
Oct 11, 2020 Oct 11, 2020

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Is there any way to recover it or is it forever lost?

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Engaged ,
Oct 11, 2020 Oct 11, 2020

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On the basis of that file, I'd say no. As I wrote, the hex editor shows there's no information to recover. A typical "healthy" PSD would look something like this in a hex editor:

 

typicalPSDhex.png

 

Did you experience a crash? Assuming you're on Windows, you might take a look in C:\Users\[username]\AppData\Roaming\Adobe\Adobe Photoshop [version]\AutoRecover (which would require your computer to be set to show hidden files) and see if there's anything in there. Otherwise, unless you have a backup copy stashed somewhere, I'm afraid you're probably out of luck.

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