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My right click isn't showing context menu anymore

Community Beginner ,
Nov 13, 2023 Nov 13, 2023

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Wherever I click, on any type of layer, I see the layers and Isolate Layers. I need the old context menu. It was working normally this morning but now I'm getting this problem. I tried reinstalling PS, I tried resetting preferences, I deleted Photoshop files from the Roaming folder. I can't get it back to the way it used to be. 

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correct answers 1 Correct answer

New Here , Dec 14, 2023 Dec 14, 2023

I HATE this new trend that Adobe has of changing EVERYTHING even the tools layout just to justify every new update. The wheel is round, no need to reinvent it!!!

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Community Beginner ,
Nov 13, 2023 Nov 13, 2023

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Screenshot 2023-11-13 114407.pngScreenshot 2023-11-13 123407.png

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Enthusiast ,
Nov 13, 2023 Nov 13, 2023

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¿En el explorador o fuera de Photoshop te funciona el menú contextual?

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Community Beginner ,
Nov 13, 2023 Nov 13, 2023

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It works outside photoshop. This was all working fine a couple hours ago. 😞

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Enthusiast ,
Nov 13, 2023 Nov 13, 2023

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Por favor, vete al siguiente enlace

https://community.adobe.com/t5/photoshop-ecosystem-discussions/right-click-context-menu-broken/td-p/...

Supongo que también habrás echado un vistazo a las publicaciones en la parte inferior de esta página

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Enthusiast ,
Nov 13, 2023 Nov 13, 2023

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Community Beginner ,
Nov 13, 2023 Nov 13, 2023

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Yep already tried those. Also tried reinstalling PS, I tried resetting preferences, I deleted Photoshop files from the Roaming folder. I even tried an earlier version of PS, it didn't work either.

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Enthusiast ,
Nov 13, 2023 Nov 13, 2023

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Jeff Arola, en respuesta a un problema similar, sugirió esto y funcionó tras restablecer

josantgomez_0-1699903344042.png

 

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Community Beginner ,
Nov 13, 2023 Nov 13, 2023

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I have done this, it did not work sadly.

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Enthusiast ,
Nov 13, 2023 Nov 13, 2023

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Mientras no te llega una respuesta experta puedes conectarde con Adobe por chat. A mi me funcionó en situaciones como la tuya. Al principio te sale la clásica respuesta del agente virtual. Pide un agente. Este probablemente no te consiga resolver la cuestión, te dirá que es un problema técnico y te pedirá consentimiento para conectarte con otro agente. Este revisará tus datos y te preguntará después por el problema. Pienso que acelera las cosas si lo tienes previamente escrito. Cuando te pregunte entonces lo copias y lo envías. Es posible que te haga más preguntas. O que se produzca un silencio. Si este dura es muy probable que te aparezca que el chat está terminado.  Reinicias el proceso: abres el chat y pides agente y te volverán a poner con otro. Este reanudará en el punto en que se cerró el primer chateo. Y se reinicia la conversación. Si te vuelve a pasar al cabo de un rato lo del chat terminado. vete a tu cuenta y en la parte inferior derecho, letra muy pequeña, pondrá historia soporte o algo similar. Y te salen los expedientes que hayas tenido y deberá salir el nuevo, consecuencia del chat, pondrá el asunto del mismo y también pendiente.  Normalmente tendrás un correo electrónico, no inmediatamente, sobre el tema. E, incluso, puede que concierten una conversación telefónica contigo. Si oralmente no te entiendes en inglés mejor eliminar este idioma en tu cuenta, en la misma página en la que viste el historial de soporte. 

 

Hice esta búsqueda en google y salen bastantes casos con similitudes "Photoshop context menu right button does not work"

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Community Expert ,
Nov 13, 2023 Nov 13, 2023

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Are you using the photoshop 25 Beta version?

 

If so under Edit>Preferences>Interface there is a option to Show Simplified Right Click And Flyout Menus

Uncheck it if it's checked.

 

Screenshot-(121).png

 

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New Here ,
Dec 14, 2023 Dec 14, 2023

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I HATE this new trend that Adobe has of changing EVERYTHING even the tools layout just to justify every new update. The wheel is round, no need to reinvent it!!!

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