Known Participant

Question

My thumbnails in layers palette are shown as solid squares

Forum|Forum|3 years ago
June 17, 2022
4 replies
2256 views

I've used photoshop for years and to my knowledge the thumbnail in my layers palette is usually a copy of what's on the layer, however since I've started to use cc the thumbnail image is a solid block. This is making it difficcult identifying each layer visibly.

macOS

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E

Ed31160687bs5j

Participant

I've had the same issue for months. Ever since I moved to the Macbook Pro M1. Not sure if the M1 is the issue, but that's when it started for me. No matter what shape the layer is (could be just a scribbly brushstroke over some other layer) it shows up as if the layers below are merged within the rectangular field it occupies. Very frustrating to not be able to view layer details accurately. Couldn't see any fix for this. Was there a solution?

c.pfaffenbichler

Community Expert

What are the Layers Panel Options?

Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue?
Does turning on »Deactivate Native Canvas« (Photoshop > Preferences > Technology Previews) and restarting Photoshop have any bearing on the issue?

What have you done for all-purpose trouble-shooting so far?
Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:
https://helpx.adobe.com/photoshop/using/preferences.html
https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

A

André Sugai

Participant

what Photoshop version do you use?

johnh71193533Author

Known Participant

I did have 23.4.0 but had to go down to 23.3.2 because of a bug

Trevor.Dennis

Community Expert

As Melissa said, this is a strange one, and unlike anything I have seen before, but the got to first step when display issues get wierd is to Deactivate Native Canvas Give that a try. Restart Photoshop, and get back to us.

melissapiccone

Community Expert

I've never seen this problem, it's a weird one. Start by resetting the preferences. Try making other types of layers, shapes, type, smart objects, add a layer style, try a clipping mask, etc and see if they all behave the same way.

Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist

c.pfaffenbichler

Community Expert

I've never seen this problem, it's a weird one.

I can force such issues by setting the Transparency Setting to »None« and restarting Photoshop.

So I assume another setting and restarting should rectify the issue for the OP, too.

c.pfaffenbichler

Community Expert

Could you please post a complete screenshot with the pertinent Panels (Toolbar, Layers, Options Bar, …) visible?

What are the Layers Panel Options?

What are the Transparency & Gamut Preferences?

Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue?

johnh71193533Author

Known Participant

I've been on the 'layer panel options' and that just allows you to enlarge the thumbnail. This just makes the square larger. I did look at the Graphic Processor settings and it did nothing. I've attached the larger screen print of my desktop and the transparency & Gamut pref.

c.pfaffenbichler

Community Expert

Have you tried choosing another Transparency setting and restarting Photoshop?

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