neural filter Skin smoothing doesn't not apply parameters.

[josuehenriquesg]

When I open the this neural filter the preview image change a little. When I tried modify the sliders nothing happen, only if I double click it. When I double click the sliders go to extreme and mess up the imagem.

Even if I tried apply, nothing differente happens.

[josuehenriquesg]

[josuehenriquesg]

The 2 first images you can see the when I manually try modify the sliders nothing change even going to extremes. 

The 3rd image is when I double click the Blur slider.

The 4th image is when I double click the Smootheness slider.

[melissapiccone]

The filter isn't working correctly at all. What are your system specs? Try resetting the preferences in PS and trying again. 

[josuehenriquesg]

Melissa, Im using a macbook pro m1 pro with the latest version of photoshop. I already tried reinstal photoshop deleting all remanecent files. But nothing changed.

[CoryShubert]

Hi @josuehenriquesg curious if you have the processing set to Use Graphics Processor (GPU)?

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually  

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back.