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30

Neural Filters not downloading (PS 22.0.1)

Community Beginner ,
Nov 20, 2020 Nov 20, 2020

I have the latest version of PS. Windwos 10 up-to-date.

The new Neural Filters won't download. When I click on the cloud icon, the download starts, but after a few seconds, the counter goes down instead of up (downloaded MB's) all the way to 0 and then stops.
Rebooted PC, Removed the C:\Users\Hans\AppData\Roaming\Adobe\UXP\PluginsStorage\PHSP\22\Internal\com.adobe.nfp.gallery\PluginData folder. 

All this makes no difference, beaviour stays the same. Please help!

Thanks

[moderator added Ps version to the subject]

 

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correct answers 2 Correct answers

New Here , May 27, 2021 May 27, 2021

Have same problem on Mac

A section with the User on a separate hard drive. Your method helped - I logged in as a user on the main partition and moved the files to an additional partition

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Explorer , Jul 24, 2021 Jul 24, 2021

This worked for me (Windows 10):

1. Go to C:\Users\Username\AppData\Roaming\Adobe\UXP\

2. Delete the PluginsStorage folder.

3. Restart Photoshop.

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New Here ,
May 17, 2021 May 17, 2021

I have the same problem. I have the latest version of everything. It would be great if Adobe would fix this.

 

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Enthusiast ,
Jun 28, 2021 Jun 28, 2021

Ok Adobe, now work with this and fix it on your end. I'm not going to change my systems settings everytime I want to install an addon.

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New Here ,
Jul 11, 2021 Jul 11, 2021

Similar issue, latest Photoshop 22.4.2 on macOS 10.15.7. This is what I get (screen capture): nXaOXQw 

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New Here ,
Aug 08, 2021 Aug 08, 2021

This is driving me insane! How can Adobe not have corrected this issue yet! I'm on a Mac M1, Big Sur, PS 22.4.3. NOTHING works. Tried to delete or rename the PluginsStorage folder but... Nothing.

 

Please someone... Help!!

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New Here ,
Jul 24, 2021 Jul 24, 2021

Success! for me... I just renamed the folder: "PluginsStorage" at the above link to "PluginsStorage0", and the problem was fixed.

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New Here ,
Oct 14, 2021 Oct 14, 2021

This works for me. Thank you!!

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New Here ,
Oct 28, 2021 Oct 28, 2021

This works for me too! Thank you!!!

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New Here ,
Nov 13, 2021 Nov 13, 2021

thanks it work like sharm for me too ....

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Engaged ,
Nov 14, 2021 Nov 14, 2021

Ummm, I think I might have missed something (that's helping others). Which folder? Which "above link"? There are tons of pointers above. Thx.

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New Here ,
Dec 28, 2021 Dec 28, 2021

Fixed, thank you!

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New Here ,
Jan 24, 2022 Jan 24, 2022

Wahoooooooooooo, worked for me too, thanks

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New Here ,
Sep 27, 2022 Sep 27, 2022

You are a gem 

It worked for me.

Thanks a lot.

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New Here ,
Apr 08, 2023 Apr 08, 2023

you the bomb. worked!!!

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Explorer ,
Jul 24, 2021 Jul 24, 2021

This worked for me (Windows 10):

1. Go to C:\Users\Username\AppData\Roaming\Adobe\UXP\

2. Delete the PluginsStorage folder.

3. Restart Photoshop.

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New Here ,
Jul 25, 2021 Jul 25, 2021

Works for me too, thank you!!

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Community Beginner ,
Jul 25, 2021 Jul 25, 2021

Worked for me, too - thanks!

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Community Beginner ,
Aug 15, 2021 Aug 15, 2021

Thanks worked here too!

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New Here ,
Oct 11, 2021 Oct 11, 2021

That was the magic bullet, Thanks!

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New Here ,
Oct 15, 2021 Oct 15, 2021

Worked for me, thank you.

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New Here ,
Nov 02, 2021 Nov 02, 2021

Yep spot on this did the trick.

 

Adobe, this does need sorting out it shouldn't be this difficult especially for the price we all pay for you product each month.

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Community Beginner ,
Nov 07, 2021 Nov 07, 2021

Thank you so much! It worked for me. ❤

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New Here ,
Dec 22, 2021 Dec 22, 2021

Still not working.... 😞 

Download plugin is started, but at the end, you can only click download again... 😞

kadamin_0-1640181637105.png

kadamin_1-1640181650828.png

 

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New Here ,
Dec 28, 2021 Dec 28, 2021

Thankyou worked for me too.

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New Here ,
Jun 01, 2023 Jun 01, 2023

Didn't work at all for me. Once I start Photoshop this folder "PluginStorage" is created again automatically. 

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Participant ,
Apr 14, 2024 Apr 14, 2024

ive been trying to download nueral filters for a long time nothing i do helps ive tried every suggestion and tip could adobe please fix this?!?

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