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New Document Screen is blank

New Here ,
Feb 13, 2018 Feb 13, 2018

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Hello!

Since 1 or 2 weeks ago Photoshop CC is not loading (showing) anything in home screen (new document window), bellow is a screenshot of what I see every time I open PS. It stopped showing this window all of a sudden, I didn't do any software change for a long time (at least I don't know about it) - just regular system updates.

I run it on Windows 10, 64bit, drivers updated, OS updated, yesterday Photoshop was updated (19.1.1 release) - I thought this will solve the problem, but no - after update problem still remains. I've tried to reset Preferences, Reset workbook, nothing works. Also tried this solution: Photoshop CC: Total Black Screen Solution (Windows) | Photoshop Family Customer Community - didn't work, can't find any other solution...

Does somebody know how to solve this issue?

photoshop-blank.jpg

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correct answers 1 Correct answer

Community Beginner , Jun 14, 2018 Jun 14, 2018

For anyone still having this issue, go to Edit, Preferences, General and select the option "Use Legacy New Document Interface"

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Community Beginner ,
Jun 14, 2018 Jun 14, 2018

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For anyone still having this issue, go to Edit, Preferences, General and select the option "Use Legacy New Document Interface"

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New Here ,
Jul 07, 2021 Jul 07, 2021

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Good way around, however the the new Document UI original layout with the graphic imagens representing A4, Mobile etc etc, will not display that way. with your solutions all looks a  bit more technical :). But that thank you anyway. appreciated.

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New Here ,
Dec 13, 2021 Dec 13, 2021

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thanks a lot man 

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