New Document Screen is blank

[Paulius J.]

Hello!

Since 1 or 2 weeks ago Photoshop CC is not loading (showing) anything in home screen (new document window), bellow is a screenshot of what I see every time I open PS. It stopped showing this window all of a sudden, I didn't do any software change for a long time (at least I don't know about it) - just regular system updates.

I run it on Windows 10, 64bit, drivers updated, OS updated, yesterday Photoshop was updated (19.1.1 release) - I thought this will solve the problem, but no - after update problem still remains. I've tried to reset Preferences, Reset workbook, nothing works. Also tried this solution: Photoshop CC: Total Black Screen Solution (Windows) | Photoshop Family Customer Community - didn't work, can't find any other solution...

Does somebody know how to solve this issue?

[Daniel_ADB · Accepted solution]

For anyone still having this issue, go to Edit, Preferences, General and select the option "Use Legacy New Document Interface"

[defaultjgna0zeekdpy]

Good way around, however the the new Document UI original layout with the graphic imagens representing A4, Mobile etc etc, will not display that way. with your solutions all looks a  bit more technical :). But that thank you anyway. appreciated.

[Aditya22224414oxcz]

thanks a lot man 

[defaultlzvu30npfte9]

I have the same thing happening but it is on two different menues. One is when you got to file-save and the other is on the home screen when you click open. Any ideas on this? It is happening on multiple computers with different users.