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I lost the oil paint feature, which I have been using for over a year. I followed online trouble shooting instructions and determined that Use Open CL was also grayed out. My graphics card is a 4GB Nvidia GeForce GTX 745. I checked to insure that driver was up-to-date, and it was. What could be causing this problem. Thanks, Tom
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What version of Ps are you using? Can you use the oil filter successfully on a different image? If yes, is the image you have open with the oil filter greyed out 8-bit?
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PS cc2015. Oil filter does not work on other pictures, including the
original of ones that have been previously photo shopped with the oil paint
filter. It is my understanding that the oil paint feature will not work
unless Open CL is on. Is there some feature that will not allow the Open
CL to turn on?
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Copy and Paste the contents from Help > System Info into your reply so that we can have an more exact idea what is going on.
Gene
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Adobe Photoshop Version: 2015.1.2 20160113.r.355 2016/01/13:23:59:59 CL
1059143 x64
Operating System: Windows 10 64-bit
Version: 10 or greater
System architecture: Intel CPU Family:6, Model:12, Stepping:3 with MMX, SSE
Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3991 MHz
Built-in memory: 16340 MB
Free memory: 13627 MB
Memory available to Photoshop: 14538 MB
Memory used by Photoshop: 70 %
Modifier Palette: Enabled.
Design Space: Enabled.
Artboards: Enabled.
3D Multitone Printing: Disabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1200, right=1920
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
glgpu[0].GLVersion="3.0"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=4096
glgpu[0].GLName="NVIDIA GeForce GTX 745"
glgpu[0].GLVendor="NVIDIA Corporation"
glgpu[0].GLVendorID=4318
glgpu[0].GLDriverVersion="21.21.13.6909"
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="GeForce GTX 745/PCIe/SSE2"
glgpu[0].GLRendererID=4994
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="C:\WINDOWS\System32\DriverStore\FileRepository\nvhdcwu.inf_amd64_16f6c9b501baeb7d\nvd3dumx,C:\WINDOWS\System32\DriverStore\FileRepository\nvhdcwu.inf_amd64_16f6c9b501baeb7d\nvwgf2umx,C:\WINDOWS\System32\DriverStore\FileRepository\nvhdcwu.inf_amd64_16f6c9b501baeb7d\nvwgf2umx,C:\WINDOWS\System32\DriverStore\FileRepository\nvhdcwu.inf_amd64_16f6c9b501baeb7d\nvwgf2umx,C:\WINDOWS\System32\DriverStore\FileRepository\nvhdcwu.inf_amd64_16f6c9b501baeb7d\nvd3dum,C:\WINDOWS\System32\DriverStore\FileRepository\nvhdcwu.inf_amd64_16f6c9b501baeb7d\nvwgf2um,C:\WINDOWS\System32\DriverStore\FileRepository\nvhdcwu.inf_amd64_16f6c9b501baeb7d\nvwgf2um,C:\WINDOWS\System32\DriverStore\FileRepository\nvhdcwu.inf_amd64_16f6c9b501baeb7d\nvwgf2um"
glgpu[0].GLDriverDate="20160801000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.50 NVIDIA"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[65536]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
License Type: Subscription
Serial number: 96040280783843677307
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2015\
Temporary file path: C:\Users\Tom\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 463.7G, 342.7G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC
2015\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC
2015\Plug-ins\
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2015/09/09-18:52:48 79.567158 79.567158
AdbePM.dll PatchMatch 0000/00/00-00:00:00 1. 1.
AdobeLinguistic.dll Adobe Linguisitc Library 9.0.0
AdobeOwl.dll Adobe Owl 5.2.9
AdobePDFL.dll PDFL 2015/09/12-01:10:45 79.156620 79.156620
AdobePIP.dll Adobe Product Improvement Program 7.3.1.70
AdobeSVGAGM.dll AdobeSVGAGM 79.566705 79.566705
AdobeXMP.dll Adobe XMP Core 2015/09/10-01:10:20 79.158325 79.158325
AdobeXMPFiles.dll Adobe XMP Files 2015/09/10-01:10:20 79.158325
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AdobeXMPScript.dll Adobe XMP Script 2015/09/10-01:10:20 79.158325
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adobe_caps.dll Adobe CAPS 9,0,0,28
AGM.dll AGM 2015/09/09-18:52:48 79.567158 79.567158
ahclient.dll AdobeHelp Dynamic Link Library 2.0.0.2
AIDE.dll AIDE 2015/10/15-11:58:31 79.568000 79.568000
amtlib.dll AMTLib (64 Bit) 9.0.0.89BuildVersion: 9.0; BuildDate: Tue
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ARE.dll ARE 2015/09/09-18:52:48 79.567158 79.567158
AXE8SharedExpat.dll AXE8SharedExpat 2015/03/13-23:40:54 79.562390
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AXEDOMCore.dll AXEDOMCore 2015/03/13-23:40:54 79.562390 79.562390
Bib.dll BIB 2015/09/09-18:52:48 79.567158 79.567158
BIBUtils.dll BIBUtils 2015/09/09-18:52:48 79.567158 79.567158
boost_date_time.dll photoshopdva 8.0.0
boost_signals.dll photoshopdva 8.0.0
boost_system.dll photoshopdva 8.0.0
boost_threads.dll photoshopdva 8.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.3.7.33275 2.3.7.33275
CITThreading.dll Adobe CITThreading 2.3.7.33275 2.3.7.33275
CoolType.dll CoolType 2015/09/09-18:52:48 79.567158 79.567158
dnssd.dll Bonjour 3,0,0,2
dvaaudiodevice.dll photoshopdva 8.0.0
dvacore.dll photoshopdva 8.0.0
dvamarshal.dll photoshopdva 8.0.0
dvamediatypes.dll photoshopdva 8.0.0
dvametadata.dll photoshopdva 8.0.0
dvametadataapi.dll photoshopdva 8.0.0
dvametadataui.dll photoshopdva 8.0.0
dvaplayer.dll photoshopdva 8.0.0
dvatransport.dll photoshopdva 8.0.0
dvaui.dll photoshopdva 8.0.0
dvaunittesting.dll photoshopdva 8.0.0
dynamiclink.dll photoshopdva 8.0.0
ExtendScript.dll ExtendScript 2015/04/17-16:55:22 80.1017022
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icucnv40.dll International Components for Unicode 2014/10/31-16:52:45
Build gtlib_6.0.21339
icudt40.dll International Components for Unicode 2014/10/31-16:52:45
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icuuc40.dll International Components for Unicode 2014/10/31-16:52:45
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igestep30.dll IGES Reader 9.3.0.113
imslib.dll IMSLib DLL 9.0.1.14
JP2KLib.dll JP2KLib 2015/08/14-01:13:58 79.258941 79.258941
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r)
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LogSession.dll LogSession 7.3.1.70
manta.dll Manta 1. 1.
mediacoreif.dll photoshopdva 8.0.0
MPS.dll MPS 2015/08/14-01:13:58 79.566687 79.566687
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CC 2015 16.1.2
Plugin.dll Adobe Photoshop CC 2015 16.1.2
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject
Standard Dll (64 bit) 6.1.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)
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PSArt.dll Adobe Photoshop CC 2015 16.1.2
PSViews.dll Adobe Photoshop CC 2015 16.1.2
SCCore.dll ScCore 2015/04/17-16:55:22 80.1017022 80.1017022
SVGRE.dll SVGRE 79.566690 79.566690
svml_dispmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r)
Fortran Compiler 12.0
tbb.dll Intel(R) Threading Building Blocks for Windows 4, 3, 2015,
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tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 4, 3,
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TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library
9.0.0.15 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 9.0.0.15
VulcanControl.dll Vulcan Application Control Library 5.2.0.35
VulcanMessage5.dll Vulcan Message Library 5.2.0.35
WRServices.dll WRServices Fri Jul 31 2015 07:50:10 Build 0.21834
0.21834
wu3d.dll U3D Writer 9.3.0.113
Required plug-ins:
3D Studio 16.1.2 (2015.1.2 x001 x003)
Accented Edges 16.1.2
Adaptive Wide Angle 16.1.2
Angled Strokes 16.1.2
Average 16.1.2 (2015.1.2 x001 x003)
Bas Relief 16.1.2
BMP 16.1.2
Camera Raw 9.5.1
Camera Raw Filter 9.5.1
Chalk & Charcoal 16.1.2
Charcoal 16.1.2
Chrome 16.1.2
Cineon 16.1.2 (2015.1.2 x001 x003)
Clouds 16.1.2 (2015.1.2 x001 x003)
Collada 16.1.2 (2015.1.2 x001 x003)
Color Halftone 16.1.2
Colored Pencil 16.1.2
CompuServe GIF 16.1.2
Conté Crayon 16.1.2
Craquelure 16.1.2
Crop and Straighten Photos 16.1.2 (2015.1.2 x001 x003)
Crop and Straighten Photos Filter 16.1.2
Crosshatch 16.1.2
Crystallize 16.1.2
Cutout 16.1.2
Dark Strokes 16.1.2
De-Interlace 16.1.2
Dicom 16.1.2
Difference Clouds 16.1.2 (2015.1.2 x001 x003)
Diffuse Glow 16.1.2
Displace 16.1.2
Dry Brush 16.1.2
Eazel Acquire 16.1.2 (2015.1.2 x001 x003)
Entropy 16.1.2 (2015.1.2 x001 x003)
Export Color Lookup Tables NO VERSION
Extrude 16.1.2
FastCore Routines 16.1.2 (2015.1.2 x001 x003)
Fibers 16.1.2
Film Grain 16.1.2
Filter Gallery 16.1.2
Flash 3D 16.1.2 (2015.1.2 x001 x003)
Fresco 16.1.2
Glass 16.1.2
Glowing Edges 16.1.2
Google Earth 4 16.1.2 (2015.1.2 x001 x003)
Grain 16.1.2
Graphic Pen 16.1.2
Halftone Pattern 16.1.2
HDRMergeUI 16.1.2
HSB/HSL 16.1.2
IFF Format 16.1.2
IGES 16.1.2 (2015.1.2 x001 x003)
Ink Outlines 16.1.2
JPEG 2000 16.1.2
Kurtosis 16.1.2 (2015.1.2 x001 x003)
Lens Blur 16.1.2
Lens Correction 16.1.2
Lens Flare 16.1.2
Liquify 16.1.2
Matlab Operation 16.1.2 (2015.1.2 x001 x003)
Maximum 16.1.2 (2015.1.2 x001 x003)
Mean 16.1.2 (2015.1.2 x001 x003)
Measurement Core 16.1.2 (2015.1.2 x001 x003)
Median 16.1.2 (2015.1.2 x001 x003)
Mezzotint 16.1.2
Minimum 16.1.2 (2015.1.2 x001 x003)
MMXCore Routines 16.1.2 (2015.1.2 x001 x003)
Mosaic Tiles 16.1.2
Multiprocessor Support 16.1.2 (2015.1.2 x001 x003)
Neon Glow 16.1.2
Note Paper 16.1.2
NTSC Colors 16.1.2 (2015.1.2 x001 x003)
Ocean Ripple 16.1.2
OpenEXR 16.1.2
Paint Daubs 16.1.2
Palette Knife 16.1.2
Patchwork 16.1.2
Paths to Illustrator 16.1.2
PCX 16.1.2 (2015.1.2 x001 x003)
Photocopy 16.1.2
Photoshop 3D Engine 16.1.2 (2015.1.2 x001 x003)
Photoshop Touch 14.0
Picture Package Filter 16.1.2 (2015.1.2 x001 x003)
Pinch 16.1.2
Pixar 16.1.2 (2015.1.2 x001 x003)
Plaster 16.1.2
Plastic Wrap 16.1.2
PLY 16.1.2 (2015.1.2 x001 x003)
PNG 16.1.2
Pointillize 16.1.2
Polar Coordinates 16.1.2
Portable Bit Map 16.1.2 (2015.1.2 x001 x003)
Poster Edges 16.1.2
PRC 16.1.2 (2015.1.2 x001 x003)
Radial Blur 16.1.2
Radiance 16.1.2 (2015.1.2 x001 x003)
Range 16.1.2 (2015.1.2 x001 x003)
Render Color Lookup Grid NO VERSION
Reticulation 16.1.2
Ripple 16.1.2
Rough Pastels 16.1.2
Save for Web 16.1.2
ScriptingSupport 16.1.2
Shake Reduction 16.1.2
Shear 16.1.2
Skewness 16.1.2 (2015.1.2 x001 x003)
Smart Blur 16.1.2
Smudge Stick 16.1.2
Solarize 16.1.2 (2015.1.2 x001 x003)
Spaces 16.1.2
Spatter 16.1.2
Spherize 16.1.2
Sponge 16.1.2
Sprayed Strokes 16.1.2
Stained Glass 16.1.2
Stamp 16.1.2
Standard Deviation 16.1.2 (2015.1.2 x001 x003)
STL 16.1.2 (2015.1.2 x001 x003)
Sumi-e 16.1.2
Summation 16.1.2 (2015.1.2 x001 x003)
Targa 16.1.2
Texturizer 16.1.2
Tiles 16.1.2
Torn Edges 16.1.2
Twirl 16.1.2
U3D 16.1.2 (2015.1.2 x001 x003)
Underpainting 16.1.2
Vanishing Point 16.1.2
Variance 16.1.2 (2015.1.2 x001 x003)
Virtual Reality Modeling Language | VRML 16.1.2 (2015.1.2 x001 x003)
Water Paper 16.1.2
Watercolor 16.1.2
Wave 16.1.2
Wavefront|OBJ 16.1.2 (2015.1.2 x001 x003)
WIA Support 16.1.2 (2015.1.2 x001 x003)
Wind 16.1.2
Wireless Bitmap 16.1.2 (2015.1.2 x001 x003)
ZigZag 16.1.2
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Extensions:
Recent Files 1.2.1
C:\Program Files (x86)\Common
Files\Adobe\CEP\extensions\CCX_START_EXTENSION_1_2_1_001\index.html
Libraries 2.3.1048
C:\Program Files (x86)\Common
Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_2_3_1048\index.html
Start 1.2.1
C:\Program Files (x86)\Common
Files\Adobe\CEP\extensions\CCX_START_EXTENSION_1_2_1_001\index.html
Adobe Color Themes 6.1.0
C:\Program Files\Adobe\Adobe Photoshop CC
2015\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html
Export As 2.4.0
C:\Program Files\Adobe\Adobe Photoshop CC
2015\Required\CEP\extensions\com.adobe.webpa.crema\PSPanel\dialog.html
Device Preview 1.1.3
C:\Program Files\Adobe\Adobe Photoshop CC
2015\Required\CEP\extensions\com.adobe.preview\PSPanel\panel.html
Share on Behance 3.0.0
C:\Program Files\Adobe\Adobe Photoshop CC
2015\Required\CEP\extensions\com.adobe.behance.shareonbehance.html\index.html
com.adobe.preview.loader 1.1.3
C:\Program Files\Adobe\Adobe Photoshop CC
2015\Required\CEP\extensions\com.adobe.preview\PSLoader\loader.html
Export As 2.4.0
C:\Program Files\Adobe\Adobe Photoshop CC
2015\Required\CEP\extensions\com.adobe.webpa.crema\PSPanel\dialog.html
Installed TWAIN devices: NONE
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Apologies for being late... That system report was a big help. OpenCL was not listed, so I looked around and found a thread dealing with the exact same card and OpenCL problem that was successfully answered.
A Prefs reset might be in order, so here's how to do that:
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When I follow the routine, I do not get a message "reset photoshop
preferenes". Instead I get "do you want this app to make changes to your
device" yes__no__. When I click yes the message goes away and PS app
appears with no change in OpenCL.
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Curious about what may have changed from the time you were able to use the filter last to now. Now that the oil paint filter is available in the current version of cc have you considered updating?
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Really a mystery. Have you seen the automatic reset preference routine
perform in that fashion? Could the two be related? I am confused about
paint filter. Since I have been using it with PS 2015 how would updating
make a difference?
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Are all of the other filters accessible?
If you are a CC subscriber why not be on the most current version? Is there a reason for not updating? That may take care of the problem and you'll get the benefits of the newest features rolled out in this latest release.