Opening a file in Photoshop

[רבקי37828719cvc2]

I am trying to open a file created in the 2019 version of Photoshop in the new version of 2024 and the software fails to open the file, what should I do for it to open for me

[kevin stohlmeyer]

@רבקי37828719cvc2 where is the file located?

[Myra Ferguson]

Do you get an error message? Here's a Knowledge Base article for the error: "[Filename].psd could not be opened" on macOS

• https://helpx.adobe.com/photoshop/kb/error-filenamepsd-could-opened-occurs.html