Out of memory message

[paula27brn]

The graphics card that I have is the NVIDIA GeForce RT4060 and is one year old as is the computer.  It has been happening off and on for 4 months.  Very annoying indeed for a new computer (almost).

 Thanks,

Paula Brown

[avalent]

Considering I too have an RTX 3060Ti and a Ryzen CPU, and the other user has a 3060, this is starting to stink like a hardware specific issue.

It's been an issue for a while now and it's really frustrating. Sometimes it doesn't happen for over an hour, sometimes the card cr*ps out with very basic edits applied to a handful of raw files. Definitely a memory leak issue.

[D Fosse]

Yes, these things are usually hardware configuration specific. I've never seen any memory leaks on either of my two systems.

I think it's time to take a closer look at the AMD platform. It seems to have a disproportionately high rate of problems with Adobe software. I've been following these forums for a long time, and that impression has only solidified over the years.

Why would that be? Well, they're very strictly focused on the gaming market. That seems to be where they concentrate all their efforts. Gaming has very different requirements than Photoshop or Lightroom. Loads on components will be very different.

I've seen quite a few posters who solved their problems by going through all system settings and disabling/resetting everything that seems gaming related.  This includes the BIOS settings, which, after all, is all the motherboard operating parameters. This in turn controls components like RAM and GPU.

[ivank11134774]

No, I have i5 and RTX 4060 but all the same problem. Others reported different systems as well, like i7 and RTX 4070. I have nothing "gaming related" in my system, and I did not happen to see that anybody who reported the issue were able to resolve it. Nothing but restarting Photoshop helps.

[Junhao_Ge]

Step 1 : set GPU acceleration to Custom in ACR Performance Settings and uncheck those two options.

Step 2: In the preset column, right-click in the menu and turn off the preview ai settings on rollover function.

Step 3: Turn off all adaptive filters in the preset filters.

If this helps with your problem, please let me know by leaving a comment here.

[Junhao_Ge]

Step 1 : set GPU acceleration to Custom in ACR Performance Settings and uncheck those two options.

Step 2: In the preset column, right-click in the menu and turn off the preview ai settings on rollover function.

Step 3: Turn off all adaptive filters in the preset filters.

If this helps with your problem, please let me know by leaving a comment here.

[Junhao_Ge]

After many attempts, I found the reason.

IMHO, the community experts will do nothing but ask you to submit your computer report.

Step 1 : set GPU acceleration to Custom in ACR Performance Settings and uncheck those two options.

Step 2: In the preset column, right-click in the menu and turn off the preview ai settings on rollover function.

Step 3: Turn off all adaptive filters in the preset filters.

When you open a RAW image, ACR will automatically use AI to recognize the image, regardless of whether you really need it or not, due to the preview ai settings on rollover function. The preview ai settings on rollover function means that when your mouse hovers over a preset, ACR will render the image after applying AI recognition, rather than rendering after you click. This function, combined with the adaptive filter in the preset bar, will cause a large amount of GPU memory consumption, and it will not be released until you close the software.

What a stupid design.

If you are not sure how to set it up, you can email me at 913742741@qq.com

[D Fosse]

OK, thanks for reporting back. Hopefully this will help others who have this problem.

But just so it's clear, this does not happen to the majority of users, so it's not a simple case of "stupid design" as you say. This is something specific to some systems. Like most bugs, it's about certain interactions in certain scenarios - hard to fix if it's not happening in the test situation.

I've never seen any excessive memory consumption on either of my two machines, one with an RTX 4060 Ti and the other with RTX 3060. And I use this software professionally, 8 hours a day.

[Junhao_Ge]

Thank you for your reply. My language was a bit too harsh because I have been troubled by this matter for half a year and it makes me very angry.

I don't know what version of PS and ACR you are using.I have always used the latest version in Creative Cloud.Every time I hope that the update can solve my problem, but it never happens.

I have to point out that this is a Camera raw issue and not a Photoshop issue.

Every time I open a raw file shot with my Sony A7C2 camera and apply a preset, I can see in the task manager that my GPU memory is consumed a lot until it is completely exhausted. It is not like the expert in the community replied that it only consumes 75% of the GPU memory.I don't know if you will use camera raw to process RAW files.My hardware configuration is NVDIA 4060TI 16G and 80G system memory.

At the same time, my photographer friends also encountered the same problem and solved it with my suggestions. I also saw many people mentioned the same problem in the community, but there was no useful response.I'll make a video later to tell you what I'm talking about.

[D Fosse]

That's OK 🙂 I know how infuriating these things can be.

As I think I said elsewhere, I don't doubt that the problem is real. It's just that it's hard to fix if it can't be reproduced. That's why we ask about system info, because this is naturally the first thing the engineers will want to look at when trying to reproduce.

[Junhao_Ge]

Sorry for my bad English, hope you can understand what I am saying.

[paula27brn]

I am very interested in the video!!

[Junhao_Ge]

Sorry for my bad English, hope you can understand what I am saying.  https://youtu.be/lvVs7sA3yAg

[paula27brn]

Thank you! 🙂