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P: Could not complete your request because photoshop was unable to parse the postscript

Forum|Forum|8 years ago
November 15, 2017
15 replies
87240 views

I have the most updated version of Photoshop CC2018. I am trying to open an .eps file and I keep getting the error: "Could not complete your request because Photoshop was unable to parse the postscript". It would open them before. HELP

{Moderator note: Edited the thread title, PS-63010}

Problem or error

Correct answer nikunj.m

Hi,

We're happy to announce the release of Photoshop 22.4 which should include the fix for this issue. To update Photoshop to the latest version, you can check: https://helpx.adobe.com/creative-cloud/help/creative-cloud-updates.html

For information on other issues fixed with this update, please check: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

Regards,

Nikunj

Show previous replies

L

LBVDesigner

Participant

I got this same message when I was trying to open Photoshop this morning. Nothing else was open on my computer

O

ogedn

Participant

I just got the same message when trying to open PS

C

copperleaves

Participant

I'm having the exact same issue, after everything working just fine last night. On Mac OS 11.2 with Photoshop CC 22.2 or whatever the newest is

alexandraJuniper

Participant

I am having this same problem. I created an EPS file in Illustrator with font outlined. I can then open my own file in photoshop. However, when I share this file with someone else, they are unable to open in photoshop. Receiving the same parsing error. We have tried saving to legacy formats, etc, and it is not working.

Theresa J

Community Expert

Alexandra, Why are you saving as EPS? It is an old and antiquated file format. PDF is the preferred replacement for EPS if you need to share the file with someone who doesn’t own Illustrator.

JJMack

Community Expert

How do you know that the files are good if you have no application the can open them?

JJMack

lydiam60396256Author

Participant

I have several eps files that I have opened before. Others are able to open them, but I cannot open ANY eps file.

mglush

Community Expert

Did you generate the file? Is the file a Photoshop eps or an Illustrator eps? Or was it generated in another program?

Michelle

lydiam60396256Author

Participant

I did not generate it. But none of the eps files I have (and have previously opened) will open.

mglush

Community Expert

I do not have illustrator. I used to be able to open eps files (I have several I have opened before) in Photoshop, now it won't. I sent them to a friend and they were able to open the file, so the file is fine. Has something changed in Photoshop? I have the CC2018.

If you are unable to open any eps files then I would recommend that you go back to CC17. That way you can keep on working until the issue is fixed. I checked the Fixed Issues page on the Adobe website and didn't find any reference to it. The only other thing that I would suggest is to uninstall and then reinstall the program.

JJMack

Community Expert

Is the file good? Can you process it with other applications? Post a link to an uploaded copy of the eps file.

JJMack

lydiam60396256Author

Participant

Yes the file is good. Cannot post link. I do not have other applications that can open it.

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