P: Error at loading of ippCV library in Photoshop

[Enversa]

I have updated photoshop to version 2021 but it won't open I get this message.
Can anyone help me with this?

Where can I find this missing file?

{Moderator Note: Edited the thread title, PS-57173}

[Manan Joshi]

Check the following link for details on this error, it seems your computer does not meet the requirements for the new PS version hence the error.

https://helpx.adobe.com/photoshop/kb/known-issues.html#ErroratloadingofippCVlibrary

-Manan

[Gabriel5D25]

Thank you!!!
I reinstalled the old version V 21.2.4.
Greetings.

Gabriel

[RJF10]

So you're telling me that I need a new PC in order to continue to use PS?????  

[bdrum]

Same specs on my machine.  I guess I'll have to walk away and use a less powerful alternative.  I've used Photoshop since version 4.   

[Cor1549]

Unfortunately, after installing Photoshop v22, I keep getting a popup screen, and Photoshop can't open. In the old version I can simply turn on gpu support. Can you tell me how I fix this?

[Guest]

Hi

It's a known issue, more info

https://helpx.adobe.com/photoshop/kb/known-issues.html#ProgramErroropeningfiles

[Mohit Goyal]

Hi there,

We're aware of this issue. Please check out the following article for more info: https://helpx.adobe.com/photoshop/kb/known-issues.html#ErroratloadingofippCVlibrary

Thanks,

Mohit

[Phill.T]

Hello

You are aware of the issue but aren't going to do anything about it that is what you mean, correct? We are paying by subscription to ensure that we always have the latest version of Photoshop and now we find that Adobe will continue to take the subscription whilst telling us to use an older version or go spend £600-£700 on a new computer. So the World goes to hell in a handbasket, corona virus is causing job losses and tightening of belts and Adobe think it's fine to tell people upgrade or use an old version of the software? Well I think my subscription is coming to an end and  it looks like Luminar is my next processing software.

[Cor1549]

Hi Mohit, Unfortunately my processor on the motherboard is too old. I do have a new graphics card but unfortunately that doesn't work either.

To be honest, I'm not really happy with the idea that I now have to buy a new computer, while I don't have the money to work with the newest version. I don't get that adobe doesn't look at your GPU, but at the older CPU. Even though I indicate to use the GPU the problem remains. Lightroom does work and sees my GPU.

But I see that many more are now having the problem.

A customization update would be very desirable.

Thank you. Cor

[defaultmmjlmjdiwg0b]

Te correc solution is on this coment

https://community.adobe.com/t5/photoshop/m-error-at-loading-of-ippcv-library-photoshop-22-0-windows-...

by dbur971

[gi3vee]

Hi

I finally had time to test the suggested procedure of adding missing libraries etc. and now photoshop 22 opens normally.Thanks to everyone who sent suggestions.

[Javier Velázquez Bautista]

despues de la actualizacion ya no pude abrir photoshop

adjunto imagen de error

😞

[Akash Sharma]

Hi there,

Sorry that you're getting an error "Loading ippCV libraries" while launching Photoshop after an update.

Would you mind sharing the exact version of Photoshop you're using? Like Photoshop v22.0 or v21.2.4. Check in the Creative Cloud desktop app. See https://helpx.adobe.com/photoshop/kb/uptodate.html#CurrentVersion 

Thanks,

Akash

[Javier Velázquez Bautista]

hola buenos dias

gracias por responder, la versión que tengo es *21.2.4.*

debido a que tenía proyectos por hacer, opte por seguir con la versión
anterior

espero poder tener la version mas actual de photoshop

gracias

[Manan Joshi]

Check the following link for details on this error, it seems your computer does not meet the requirements for the new PS version hence the error.

https://helpx.adobe.com/photoshop/kb/known-issues.html#ErroratloadingofippCVlibrary

-Manan

[branislavv72962535]

I have the same problem 😞

Please help!

[Mohit Goyal · Accepted solution]

Hi there,

Looks like your CPU version isn't compatible with Photoshop 22.0. You should roll back to the previous version of Photoshop 21.2.4 and let us know if that helps.

Here's how you roll back to the previous version: https://helpx.adobe.com/download-install/using/install-previous-version.html

Thanks,

Mohit

[branislavv72962535]

My CPU:

Intel Core 2 Quad Q9550, 2833 MHz (8.5 x 333)

I know it's old, but maybe it could still work 😞

[bozape]

This is my PC specs in hardware and software and PS was working OK before the upgrade.
Thanks!

[bozape]

System Info from Illustrator, cause PS is not working...

Components:
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AutoCAD 23.1.47.0.0
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AutoCAD 23.1.47.0.0
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OS: Windows
Version: 10.0
System Architecture: x64
Built-In Memory: 16126 MB

User Name: bozape
Serial Number: 91639700500170056326

Application Folder:
D:\Program Files\Adobe\Adobe Illustrator 2021\Support Files\
Primary Scratch Folder:
C:\Users\bozape\AppData\Local\Temp\
Secondary Scratch Folder:

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GPU Info:
Illustrator Version: 25.0
OpenGL Version: 3.3.11672 Compatibility Profile Context
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Display Adapter[0] DeviceID: 9714
Display Adapter[0] SubSysId: 84541043
Display Adapter[0] Revision: 0
Display Adapter[0] DedicatedVideoMemory: 355
Display Adapter[0] DedicatedSystemMemory: 0
Display Adapter[0] SharedSystemMemory: 2811
Display Adapter[0] Attached Monitors: \\.\DISPLAY1,\\.\DISPLAY2
Display Adapter[0] PrimaryMonitor: 1
Display Adapter[1] VendorID: 1414
Display Adapter[1] DeviceID: 8c
Display Adapter[1] SubSysId: 0
Display Adapter[1] Revision: 0
Display Adapter[1] DedicatedVideoMemory: 0
Display Adapter[1] DedicatedSystemMemory: 0
Display Adapter[1] SharedSystemMemory: 8063
Display Adapter[1] Attached Monitors: None
Display Adapter[1] PrimaryMonitor: 0
ActiveDriverIndex: 0
Driver[0] Name: ATI Radeon HD 4290
Driver[0] Driver Version: 8.970.100.9001
Driver[0] Driver Date: 20150113000000.000000-000
Driver[0] Adapter RAM: 368
Driver[0] PNP DeviceID: PCI\VEN_1002&DEV_9714&SUBSYS_84541043&REV_00\4&456635&0&2808
Driver[0] Installed Display Drivers: aticfx64.dll,aticfx64.dll
DefaultEnableGPU: 1

UXP Version: uxp-4.1.2.214
ACPL Info: "CoreSyncServiceStatus":"CORESYNC_REACHABLE_AND_COMPATIBLE"
"AvailableCoreSyncVersion":"4.3.60.8"
"AvailableACPLSDKVersion":"1.37.1.1"
"MinimumSupportedCoreSyncVersion":"4.3.28.24"
LiveEditSDKVersion: 3.76.31
CMDN Version: 1.5.14
CDO Version: 1.76.9
CDP Version: 1.100.15
UXP Extensions Info-
com.adobe.ccx.start: 3.7.0.128
com.adobe.illustrator.propertiespanel: 0.0.1
com.adobe.ccx.timeline: 2.6.10
com.adobe.ccx.sharesheet:

[branislavv72962535]

Other applications work without problems for me : Me, Ai, Au, Lrc, Ae, Pr.

[branislavv72962535]

My system info from Illustrator:

Components:
AutoCAD 23.1.47.0.0
AutoCAD 23.1.47.0.0
AutoCAD 23.1.47.0.0
AutoCAD 23.1.47.0.0
ACE 2020/09/05-01:11:23 79.623884 79.623884
Autodesk, Inc. ObjectDBX 23.1.47.0.0 Q.47.0.0
Autodesk, Inc. ObjectDBX 23.1.47.0.0 Q.47.0.0
AcGradient DLL 23.1.47.0.0
AutoCAD 23.1.47.0.0
AutoCAD 23.1.47.0.0
Unknown Name 23.1.47.0.0
AutoCAD 23.1.47.0.0
Adobe Linguisitc Library developer.633ca06620e3b28a3ccee5d61e3e97bd84fe66b3
Adobe Owl 5.2.11
PDFL 2020/08/30-09:49:38 79.398326 79.398326
Adobe PDFSettings 1.07
Adobe Product Improvement Program 8.1.0.68.49183
Adobe Illustrator 1.0
AdobeSVGAGM 79.623884 79.623884
Adobe XMP Core 2020/08/25-17:54:00 79.164519 79.164519
Adobe XMP Files 2020/08/25-17:54:00 79.164519 79.164519
Adobe XMP Script 2020/08/25-17:54:00 79.164519 79.164519
Adobe CAPS 10,0,0,6
Autodesk ADP Toolkit 2018.11.1.0
Autodesk Spatial Reference 14.06.0.9
AFL 3.5
AGM 2020/09/05-01:11:23 79.623884 79.623884
AdobeHelp Dynamic Link Library 4.3.0.0
AIDE 2020/09/03-11:27:35 79.623792 79.623792
AIFM 1.0 23.68434
Adobe Illustrator 2021 25.0.0
AIPort 1.0 23.68434
AIPOSTMAN 1.0 23.68434
AIPreviewHandler 1.0 23.68434
AIPSL 1.0 23.68434
AITEXTVIEWMODEL 1.0 23.68434
ARE 2020/09/05-01:11:23 79.623884 79.623884
Autodesk ShapeManager 225A
Autodesk ShapeManager 225A
Autodesk ShapeManager 225A
Autodesk ShapeManager 225A
Autodesk ShapeManager 225A
Autodesk ShapeManager 225A
Autodesk ShapeManager 225A
Autodesk ShapeManager 225A
Autodesk ShapeManager 225A
Autodesk ShapeManager 225A
Autodesk ShapeManager 225A
Autodesk ShapeManager 225A
Autodesk ShapeManager 225A
Autodesk ShapeManager 225A
Autodesk ShapeManager 225A
Autodesk ShapeManager 225A
Autodesk ShapeManager 225A
Autodesk ShapeManager 225A
Autodesk ShapeManager 225A
Autodesk ShapeManager 225A
Autodesk ShapeManager 225A
Autodesk ShapeManager 225A
Autodesk ShapeManager 225A
Autodesk ShapeManager 225A
Autodesk ShapeManager 225A
Autodesk ShapeManager 225A
Autodesk ShapeManager 225A
Autodesk ShapeManager 225A
Autodesk ShapeManager 225A
Autodesk ShapeManager 225A
Autodesk ShapeManager 225A
Autodesk ShapeManager 225A
Autodesk ShapeManager 225A
Autodesk, Inc. ObjectDBX 23.1.47.0.0
AXE8SharedExpat 2020/09/05-01:11:23 79.623854 79.623854
AXEDOMCore 2020/09/05-01:11:23 79.623854 79.623854
AXSLE 2020/09/05-01:11:23 79.623854 79.623854
BIB 2020/09/05-01:11:23 79.623884 79.623884
BIBUtils 2020/09/05-01:11:23 79.623884 79.623884
DVA Product 13.0.0
DVA Product 13.0.0
DVA Product 13.0.0
DVA Product 13.0.0
DVA Product 13.0.0
DVA Product 13.0.0
DVA Product 13.0.0
CoolType 2020/09/05-01:11:23 79.623884 79.623884
Adobe Crash Reporter Client DLL 4.6.0.0
2D DCM 67.7.0.0
DVA Product 13.0.0
DVA Product 13.0.0
DVA Product 13.0.0
DVA Product 13.0.0
DVA Product 13.0.0
DVA Product 13.0.0
DVA Product 13.0.0
DVA Product 13.0.0
DVA Product 13.0.0
DVA Product 13.0.0
DVA Product 13.0.0
DVA Product 13.0.0
DVA Product 13.0.0
DVA Product 13.0.0
DVA Product 13.0.0
DVA Product 13.0.0
Unified Extensibility Platform uxp-4.1.2.214
DVA Product 13.0.0
ExtendScript 2014/12/03-09:00:00 80.1 80.1
Extensibility Library 2.3.0.17
FilterPort 1.1 79.623884
International Components for Unicode Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe
International Components for Unicode Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe
International Components for Unicode Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe
International Components for Unicode Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe
JP2KLib 2020/08/18-01:08:03 79.276354 79.276354
Live Edit 0.47.1.0
Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.1
DVA Product 13.0.0
LogSession 8.1.0.68.49183
AutoCAD 23.1.47.0.0
MPS 2020/09/05-01:11:23 79.623854 79.623854
OpenCV library 3.4.1
OpenCV library 3.4.1
PDFPort 2020/09/05-01:11:23 79.623884 79.623884
Adobe Photoshop 2021 22.0
Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 10.0.0
Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 10.0.0.64
Adobe India Sangam Core Code 2020/08/19-03:45:06 79.276383 79.276383
Adobe India SangamML Import from Sangam 2020/08/19-03:45:06 79.276383 79.276383
ScCore 2014/12/03-09:00:00 80.1 80.1
DVA Product 13.0.0
SVGExport 6, 0, 0, 0 79.583414
SVGRE 6, 0, 0, 0 79.583414
Intel(R) C/C++/Fortran Compiler Mainline
Intel(R) Threading Building Blocks for Windows 2019, 0, 2018, 0718
Teigha® for .dwg files 3.05.1.0
Teigha® for .dwg files 3.05.1.0
Teigha® for .dwg files 3.05.1.0
Teigha® for .dwg files 3.05.1.0
Teigha® for .dwg files 3.05.1.0
Teigha® for .dwg files 3.05.1.0
Teigha® for .dwg files 3.05.1.0
Teigha® for .dwg files 3.05.1.0
Teigha® for .dwg files 3.05.1.0
Teigha® for .dwg files 3.05.1.0
Teigha® for .dwg files 3.05.1.0
T-Splines 7.0.0.0
UXTECH 1.0 23.68434
Vulcan Application Control Library 6.0.0.30
Vulcan Message Library 6.0.0.30
WRServices Build 16.0.0.4539038 16.0.0.4539038
ATE
NGL 1.20.0.6

OS: Windows
Version: 10.0
System Architecture: x64
Built-In Memory: 16382 MB

User Name: haklinko
Serial Number: 90970665721068406181

Application Folder:
C:\Program Files\Adobe\Adobe Illustrator 2021\Support Files\
Primary Scratch Folder:
C:\Users\haklinko\AppData\Local\Temp\
Secondary Scratch Folder:

Plug-ins:
Live Menu Item
Adobe AI Application Plugin
Adobe Font Session
Adobe Cloud AI
Adobe Symbol Model Plugin
Hello Experience Plugin
Document Window Plugin
Color Conversion
New Cache Plugin
AdobeLicenseManager
ZStringTable
Main Filters
Main File Formats
Adobe PGF File Format
AI File Format
Mesh Object
Control Groups
Composite Fonts
Place Gun Tool
AppAnnotators
Window Menu
Not Genuine Manager
Adobe Charts Plugin
Cloud link Plugin
AI Incremental Save File Format
File Format Place EPS
Debug Menu
SLO Text Tool
AI Tool Plugin
Pen Tool Plugin
Sweet Pea 2 Adapter Plugin
FrameworkS
Adobe Illustrator User Interface
AdobeActionManager
Mojikumi UI
Photoshop Plugin Adapter Unsharp Mask...
Photoshop Plugin Adapter Color Halftone...
Photoshop Plugin Adapter OpenEXR
Photoshop Plugin Adapter Paths to Illustrator...
Photoshop Plugin Adapter HSB/HSL
Photoshop Plugin Adapter IFF Format
Photoshop Plugin Adapter Targa
Photoshop Plugin Adapter BMP
Photoshop Plugin Adapter Tiles...
Photoshop Plugin Adapter Displace...
Photoshop Plugin Adapter De-Interlace...
Photoshop Plugin Adapter Crop and Straighten Photos Filter
Photoshop Plugin Adapter Wave...
Photoshop Plugin Adapter Radial Blur...
Photoshop Plugin Adapter Mezzotint...
Photoshop Plugin Adapter ZigZag...
Photoshop Plugin Adapter Wind...
Photoshop Plugin Adapter Spherize...
Photoshop Plugin Adapter Smart Blur...
Photoshop Plugin Adapter Polar Coordinates...
Photoshop Plugin Adapter Twirl...
Photoshop Plugin Adapter Shear...
Photoshop Plugin Adapter Ripple...
Photoshop Plugin Adapter Lens Flare...
Photoshop Plugin Adapter Fibers...
Photoshop Plugin Adapter Extrude...
Photoshop Plugin Adapter Pinch...
Photoshop Plugin Adapter Pointillize...
Photoshop Plugin Adapter Crystallize...
Photoshop Plugin Adapter PNG
Photoshop Plugin Adapter CompuServe GIF
Photoshop Plugin Adapter Pixar
Photoshop Plugin Adapter PCX
Photoshop Plugin Adapter NTSC Colors
Photoshop Plugin Adapter Legacy Gaussian Blur...
Photoshop Plugin Adapter Texturizer...
Photoshop Plugin Adapter Stained Glass...
Photoshop Plugin Adapter Patchwork...
Photoshop Plugin Adapter Mosaic Tiles...
Photoshop Plugin Adapter Grain...
Photoshop Plugin Adapter Craquelure...
Photoshop Plugin Adapter Glowing Edges...
Photoshop Plugin Adapter Water Paper...
Photoshop Plugin Adapter Torn Edges...
Photoshop Plugin Adapter Stamp...
Photoshop Plugin Adapter Reticulation...
Photoshop Plugin Adapter Plaster...
Photoshop Plugin Adapter Photocopy...
Photoshop Plugin Adapter Note Paper...
Photoshop Plugin Adapter Halftone Pattern...
Photoshop Plugin Adapter Graphic Pen...
Photoshop Plugin Adapter Cont^e Crayon...
Photoshop Plugin Adapter Chrome...
Photoshop Plugin Adapter Charcoal...
Photoshop Plugin Adapter Chalk && Charcoal...
Photoshop Plugin Adapter Bas Relief...
Photoshop Plugin Adapter Ocean Ripple...
Photoshop Plugin Adapter Glass...
Photoshop Plugin Adapter Diffuse Glow...
Photoshop Plugin Adapter Sumi-e...
Photoshop Plugin Adapter Sprayed Strokes...
Photoshop Plugin Adapter Spatter...
Photoshop Plugin Adapter Ink Outlines...
Photoshop Plugin Adapter Dark Strokes...
Photoshop Plugin Adapter Crosshatch...
Photoshop Plugin Adapter Angled Strokes...
Photoshop Plugin Adapter Accented Edges...
Photoshop Plugin Adapter Watercolor...
Photoshop Plugin Adapter Underpainting...
Photoshop Plugin Adapter Sponge...
Photoshop Plugin Adapter Smudge Stick...
Photoshop Plugin Adapter Rough Pastels...
Photoshop Plugin Adapter Poster Edges...
Photoshop Plugin Adapter Plastic Wrap...
Photoshop Plugin Adapter Palette Knife...
Photoshop Plugin Adapter Paint Daubs...
Photoshop Plugin Adapter Neon Glow...
Photoshop Plugin Adapter Fresco...
Photoshop Plugin Adapter Film Grain...
Photoshop Plugin Adapter Dry Brush...
Photoshop Plugin Adapter Cutout...
Photoshop Plugin Adapter Colored Pencil...
Photoshop Plugin Adapter Filter Gallery...
Adobe Vector Sculpting UI
Twirl v2
SketchingTools
Simplify
Segment Tools
ShapeTool
ShaperUI
Advanced Select
Adobe Scatter Brush Tool
Adobe Symbolism
Magic Wand
Liquify
Lasso
Knife Tool
Reshape Tool
Adobe Flare Plugin
AdobeTextDropper
Adobe Eraser Tool
Adobe dBrush Brush Tool
Adobe Curvature Tool
Adobe Crop Tool
Adobe Calligraphic Brush Tool
BoundingBox
AdobeArtBrushTool
TypeCase
Smart Punctuation
TxtColumns
TextModel
TextFindFont
Spell Check Dictionary
Adobe PSD File Import
Adobe PSD File Export
PSLFilterAdapter
Photoshop Adapter
ZigZagUI
VectorizeUI
VariablesPaletteUI
TwirlToolUI
TransformUI
Touch Status Bar UI
TIFF File Format UI
TextExportUI
SvgFileFormatUI
Spell Check UI
SmartExportUI
Adobe Smart Edit UI
AdobeSlicingUI
ShapeEffectUI
Shape Core UI
ScribbleUI
ScribbleFillUI
ScatterBrushToolUI
SangamFormatsUI
RoundUI
RoughenUI
RasterizeUI
PuckerAndBloatUI
PSLFilterAdapterUI
Adobe PSD File Import UI
Adobe PSD File Export UI
AIPreferenceUI
PlanetXUI
PerspectiveUI
PDF File Format UI
PathfinderUI
ParticleSystemUI
OnBoarding
OffsetPath UI Plugin
ObjectMosaicUI
MenuConfigurator
Adobe Live Shapes UI
LiveBlendsUI
LiquifyToolUI
JPEGFormatUI
IllustratorUI
GlobAdjToolUI
FuzzyEffectUI
FlattenTransparencyUI
SWFExport UI
FlareUI
Find Replace UI
ExpandUI
DxfDwgUI
DropShadowUI
DistortUI
Design Library
DeformUI
Adobe dBrush Brush Tool UI
Adobe Curvature ToolUI
CSSExtractUI
Adobe Crop UI
Adobe Calligraphic Brush Tool UI
AdobeBrushMgrUI
Asset ManagementUI
ArtOnPathBrushToolUI
AI Toolbox UI Plugin
AddArrowUI
TIFF File Format
TextExport
SvgFileFormat
Save4Web
AISangamMapper
PNG File Format
PNGExport
MPSParser
MPSExport
MPSCommon
JSONFormat
JPEG Plugin
JPEG2K Plugin
Adobe Image Decoder Encoder
GIF89a Plugin
SWFExport
Adobe DxfDwg File Format
Adobe DXFDWG Format
ZigZag v2
TrimMark v2
TextWrap Dlg
ShapeEffects v2
Adobe Scribble Fill
Scribble v2
Saturate
Round v2
Roughen v2
Punk v2
AdobePathfinderPalette
Overprint
OffsetPath v2
AI Object Mosaic Plug-in
MaskHelper v2
Inverse
FuzzyEffect v2
Find
Expand
DropShadow
Distort v2
AdobeDiffusionRaster
Colors
Cleanup
Adjust
AddArrowHeads v3
Add Anchor Points
Adobe Custom Workspace
Vulcan Service
Vector Sculpting
Vectorize
Adobe Variables Palette
Adobe Uxp Extension
AdobeTransparencyEditor
AdobeTransformObjects
Transform v2
AdobeToolSelector
Adobe Task Manager UI
Adobe Symbol Palette Plugin
Adobe Swatch Libs Core
AdobeSwatch_
SVG Filter Effect v2
Stroke Offset v2
Snapomatic
GradientMeshPlugin
SmartExport
Adobe Smart Edit
Shaper
Shape Core
Services
SeparationPreviewPlugin
Adobe Sensei Agents Plugin
Adobe Selective Unlock Plugin
Scripts Menu
ScriptingSupport
Adobe Repeat Arts UI
Adobe Recolor Core
AI Recolor Plugin
Adobe Radial Device
Properties Panel
Print Plugin
Adobe Planar Edit Plugin
Adobe Perspective Guides
AdobePaintStyle
Package
Adobe Nudge
AdobeNavigator
Adobe Multi Threaded Rasterization
Adobe Live Shapes
Adobe Path Blends
AdobeLinkPalette
AdobeLayerPalette
Kinsoku Dlg
KBSC Plugin
Adobe Geometry Suite
AdobeAlignObjects
Flattening Preview
FileClipboardPreference
Experimentation Plugin
DynamicCorners
DocInfo
Adobe Diffusion Coloring
Adobe Deform Plugin
Adobe Deep Learning
CSSExtract
Control Panel Plugin
ContextMenuTouch
Adobe Color Harmony Plugin
Character and Paragraph Styles
AI CCLibAccessor Plugin
AdobeBrushMgr
AI Bottlenecks Plugin
BeautifulStrokes Suite
Asset Management
Adobe Art Style Plugin
AdobeArtboardPanel
Adobe App Bar Controls Host
Alternate Glyph Palette
AI Robin Client
AdobeActionPalette
3D v2
DebugPanelPluginName
AdobeSlicingPlugin
Shape Suite
Rasterize 8
PDF Suite
PDF File Format
Path Suite
Pathfinder Suite
FO Conversion Suite
FlattenTransparency
ExpandS
CurveFittingSuite
Art Converters v2

GPU Info:
Illustrator Version: 25.0
OpenGL Version: 4.6.14736 Compatibility Profile Context 20.10.1 27.20.12033.1007
Extensions: GL_AMDX_debug_output GL_AMD_blend_minmax_factor GL_AMD_conservative_depth GL_AMD_debug_output GL_AMD_depth_clamp_separate GL_AMD_draw_buffers_blend GL_AMD_framebuffer_sample_positions GL_AMD_gcn_shader GL_AMD_gpu_shader_int64 GL_AMD_interleaved_elements GL_AMD_multi_draw_indirect GL_AMD_name_gen_delete GL_AMD_occlusion_query_event GL_AMD_performance_monitor GL_AMD_pinned_memory GL_AMD_query_buffer_object GL_AMD_sample_positions GL_AMD_seamless_cubemap_per_texture GL_AMD_shader_atomic_counter_ops GL_AMD_shader_stencil_export GL_AMD_shader_stencil_value_export GL_AMD_shader_trace GL_AMD_shader_trinary_minmax GL_AMD_sparse_texture GL_AMD_sparse_texture_pool GL_AMD_stencil_operation_extended GL_AMD_texture_cube_map_array GL_AMD_texture_texture4 GL_AMD_transform_feedback3_lines_triangles GL_AMD_transform_feedback4 GL_AMD_vertex_shader_layer GL_AMD_vertex_shader_viewport_index GL_ARB_ES2_compatibility GL_ARB_ES3_1_compatibility GL_ARB_ES3_compatibility GL_ARB_arrays_of_arrays GL_ARB_base_instance GL_ARB_bindless_texture GL_ARB_blend_func_extended GL_ARB_buffer_storage GL_ARB_clear_buffer_object GL_ARB_clear_texture GL_ARB_clip_control GL_ARB_color_buffer_float GL_ARB_compatibility GL_ARB_compressed_texture_pixel_storage GL_ARB_compute_shader GL_ARB_conditional_render_inverted GL_ARB_conservative_depth GL_ARB_copy_buffer GL_ARB_copy_image GL_ARB_cull_distance GL_ARB_debug_output GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_derivative_control GL_ARB_direct_state_access GL_ARB_draw_buffers GL_ARB_draw_buffers_blend GL_ARB_draw_elements_base_vertex GL_ARB_draw_indirect GL_ARB_draw_instanced GL_ARB_enhanced_layouts GL_ARB_explicit_attrib_location GL_ARB_explicit_uniform_location GL_ARB_fragment_coord_conventions GL_ARB_fragment_layer_viewport GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_framebuffer_no_attachments GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_geometry_shader4 GL_ARB_get_program_binary GL_ARB_get_texture_sub_image GL_ARB_gl_spirv GL_ARB_gpu_shader5 GL_ARB_gpu_shader_fp64 GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_imaging GL_ARB_indirect_parameters GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_internalformat_query2 GL_ARB_invalidate_subdata GL_ARB_map_buffer_alignment GL_ARB_map_buffer_range GL_ARB_multi_bind GL_ARB_multi_draw_indirect GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_occlusion_query2 GL_ARB_parallel_shader_compile GL_ARB_pipeline_statistics_query GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_polygon_offset_clamp GL_ARB_program_interface_query GL_ARB_provoking_vertex GL_ARB_query_buffer_object GL_ARB_robust_buffer_access_behavior GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_seamless_cube_map GL_ARB_seamless_cubemap_per_texture GL_ARB_separate_shader_objects GL_ARB_shader_atomic_counter_ops GL_ARB_shader_atomic_counters GL_ARB_shader_ballot GL_ARB_shader_bit_encoding GL_ARB_shader_draw_parameters GL_ARB_shader_group_vote GL_ARB_shader_image_load_store GL_ARB_shader_image_size GL_ARB_shader_objects GL_ARB_shader_precision GL_ARB_shader_stencil_export GL_ARB_shader_storage_buffer_object GL_ARB_shader_subroutine GL_ARB_shader_texture_image_samples GL_ARB_shader_texture_lod GL_ARB_shader_viewport_layer_array GL_ARB_shading_language_100 GL_ARB_shading_language_420pack GL_ARB_shading_language_packing GL_ARB_shadow GL_ARB_shadow_ambient GL_ARB_sparse_buffer GL_ARB_sparse_texture GL_ARB_spirv_extensions GL_ARB_stencil_texturing GL_ARB_sync GL_ARB_tessellation_shader GL_ARB_texture_barrier GL_ARB_texture_border_clamp GL_ARB_texture_buffer_object GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_buffer_range GL_ARB_texture_compression GL_ARB_texture_compression_bptc GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map GL_ARB_texture_cube_map_array GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_float GL_ARB_texture_gather GL_ARB_texture_mirror_clamp_to_edge GL_ARB_texture_mirrored_repeat GL_ARB_texture_multisample GL_ARB_texture_non_power_of_two GL_ARB_texture_query_levels GL_ARB_texture_query_lod GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_texture_rgb10_a2ui GL_ARB_texture_snorm GL_ARB_texture_stencil8 GL_ARB_texture_storage GL_ARB_texture_storage_multisample GL_ARB_texture_swizzle GL_ARB_texture_view GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_transform_feedback_instanced GL_ARB_transform_feedback_overflow_query GL_ARB_transpose_matrix GL_ARB_uniform_buffer_object GL_ARB_vertex_array_bgra GL_ARB_vertex_array_object GL_ARB_vertex_attrib_64bit GL_ARB_vertex_attrib_binding GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_vertex_shader GL_ARB_vertex_type_10f_11f_11f_rev GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_ARB_window_pos GL_ATI_draw_buffers GL_ATI_envmap_bumpmap GL_ATI_fragment_shader GL_ATI_separate_stencil GL_ATI_texture_compression_3dc GL_ATI_texture_env_combine3 GL_ATI_texture_float GL_ATI_texture_mirror_once GL_EXT_abgr GL_EXT_bgra GL_EXT_bindable_uniform GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_compiled_vertex_array GL_EXT_copy_buffer GL_EXT_copy_texture GL_EXT_depth_bounds_test GL_EXT_direct_state_access GL_EXT_draw_buffers2 GL_EXT_draw_instanced GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_histogram GL_EXT_memory_object GL_EXT_memory_object_win32 GL_EXT_multi_draw_arrays GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_packed_pixels GL_EXT_pixel_buffer_object GL_EXT_point_parameters GL_EXT_polygon_offset_clamp GL_EXT_provoking_vertex GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_semaphore GL_EXT_semaphore_win32 GL_EXT_separate_specular_color GL_EXT_shader_image_load_store GL_EXT_shader_integer_mix GL_EXT_shadow_funcs GL_EXT_stencil_wrap GL_EXT_subtexture GL_EXT_texgen_reflection GL_EXT_texture3D GL_EXT_texture_array GL_EXT_texture_buffer_object GL_EXT_texture_compression_bptc GL_EXT_texture_compression_latc GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc GL_EXT_texture_cube_map GL_EXT_texture_edge_clamp GL_EXT_texture_env_add GL_EXT_texture_env_combine GL_EXT_texture_env_dot3 GL_EXT_texture_filter_anisotropic GL_EXT_texture_integer GL_EXT_texture_lod GL_EXT_texture_lod_bias GL_EXT_texture_mirror_clamp GL_EXT_texture_object GL_EXT_texture_rectangle GL_EXT_texture_sRGB GL_EXT_texture_sRGB_R8 GL_EXT_texture_sRGB_RG8 GL_EXT_texture_sRGB_decode GL_EXT_texture_shared_exponent GL_EXT_texture_snorm GL_EXT_texture_storage GL_EXT_texture_swizzle GL_EXT_timer_query GL_EXT_transform_feedback GL_EXT_vertex_array 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Number of Displays: 2
Number of Drivers: 1
Vendor: ATI Technologies Inc.
Renderer: AMD Radeon HD 7700 Series
Active Display Name: \\.\DISPLAY1
PrimaryDisplayAdapterIndex: 0
Display Adapter[0] VendorID: 1002
Display Adapter[0] DeviceID: 665c
Display Adapter[0] SubSysId: 45a1043
Display Adapter[0] Revision: 0
Display Adapter[0] DedicatedVideoMemory: 1000
Display Adapter[0] DedicatedSystemMemory: 0
Display Adapter[0] SharedSystemMemory: 8191
Display Adapter[0] Attached Monitors: \\.\DISPLAY1,\\.\DISPLAY2
Display Adapter[0] PrimaryMonitor: 1
Display Adapter[1] VendorID: 1414
Display Adapter[1] DeviceID: 8c
Display Adapter[1] SubSysId: 0
Display Adapter[1] Revision: 0
Display Adapter[1] DedicatedVideoMemory: 0
Display Adapter[1] DedicatedSystemMemory: 0
Display Adapter[1] SharedSystemMemory: 8191
Display Adapter[1] Attached Monitors: None
Display Adapter[1] PrimaryMonitor: 0
ActiveDriverIndex: 0
Driver[0] Name: AMD Radeon HD 7700 Series
Driver[0] Driver Version: 27.20.12033.1007
Driver[0] Driver Date: 20201016000000.000000-000
Driver[0] Adapter RAM: 1024
Driver[0] PNP DeviceID: PCI\VEN_1002&DEV_665C&SUBSYS_045A1043&REV_00\4&2273D500&0&0008
Driver[0] Installed Display Drivers: C:\WINDOWS\System32\DriverStore\FileRepository\u0360073.inf_amd64_4d0a7206a56b4676\B360064\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0360073.inf_amd64_4d0a7206a56b4676\B360064\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0360073.inf_amd64_4d0a7206a56b4676\B360064\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0360073.inf_amd64_4d0a7206a56b4676\B360064\amdxc64.dll
DefaultEnableGPU: 1

UXP Version: uxp-4.1.2.214
ACPL Info: "CoreSyncServiceStatus":"CORESYNC_REACHABLE_AND_COMPATIBLE"
"AvailableCoreSyncVersion":"4.3.60.8"
"AvailableACPLSDKVersion":"1.37.1.1"
"MinimumSupportedCoreSyncVersion":"4.3.28.24"
LiveEditSDKVersion: 3.76.31
CMDN Version: 1.5.14
CDO Version: 1.76.9
CDP Version: 1.100.15
UXP Extensions Info-
com.adobe.ccx.start: 3.7.0.128
com.adobe.illustrator.propertiespanel: 0.0.1
com.adobe.ccx.timeline: 2.6.10
com.adobe.ccx.sharesheet:

[Marina5CB4]

Hi, I have the same issue; my CPU does not support SSE 4.1 or higher. I have an AMD Phenom(tm) II X4 955. I had to roll back to the previous PS version to be able to open PS.
I have to say that I'm very mad; I had never issues with any program or games. I'm definitely not going to buy a new CPU only for PS!!

[Ares Hovhannesyan]

That is not right way to help user to use v 22. Would be better to change limitation. Thank you.

[Jeff Arola]

Hi Mohit,

If photoshop won't start because of this error, users won't be able to use Help>System Info in

photoshop to check the CPU specs.

There should also be methods given in the KB for windows and mac using the operating system

tools to check the CPU specs.

Also adobe should be able to check the system specs before installing.