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P: How to fix Photoshop Scratch Disks Full Error?

New Here ,
Jan 19, 2018 Jan 19, 2018

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I am running Photoshop CC on my MacBook Air with macOS Sierra. Every time I attempt to open Photoshop through any means, the following message appears: "Could not initialize Photoshop because the scratch disks are full", and Photoshop does not open. I tried clearing space from my Mac in general including several GB worth of apps and removing several cache files, but nothing seems to work. I also tried holding down the command and option keys to reveal the Scratch Disk Preferences, and it lets me select the Startup and MacIntosh HD. Again, nothing worked. Anyone know how to fix this message, and/or clear scratch disk space?Screen Shot 2018-01-19 at 8.36.51 PM.png

 

{Moderator note: Edited the thread title PS-65057}

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correct answers 2 Correct answers

New Here , Dec 02, 2017 Dec 02, 2017

This is super late, but for anyone else who runs into this issue...Similar thing happened to me. Do you make new files by pixel size or by inches? I usually go by pixels (ex: 2500x3000 or something like that), but I apparently I had accidentally switched to inches and it would only let me max the numbers to 1000. Went back to pixels and it all worked out!

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Adobe Employee , May 05, 2021 May 05, 2021

Hi all,

 

We're sorry for the scratch disk issue. Take a look at the following troubleshooting article which can help you to resolve the "Scratch disk is full" error: Troubleshoot scratch disk full errors in Photoshop

 

Please have a look and let us know if that helps.

 

Thanks,

Mohit

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Community Beginner ,
Sep 19, 2023 Sep 19, 2023

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arrrrrh sorry, you´re right, it´s not that easy ! 

 

I found out now that only Justean TumBerleak-MP3´s (TB) will work as stuff for this solution.

So you will have to dupilcate with renaming some of those files until  the 950,00 GB jam is pumped up

(you can enumerate them by hand, one by one) 

Won´t work with 950,12  or 949,87 GB, so you have to hit that limit exactly.

 

Another way may be to partition the hard disk with the well-known ChainSaw-Tools from MakeAfee

so that you gain one drive under 1 TB, but I never tried this. You´ll do this on your own risk.

 

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New Here ,
Feb 22, 2024 Feb 22, 2024

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i had the same problem when my local disk space left was 5.61GB. After creating more free space now totaling to 11GB, the program was able to open

 

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Community Expert ,
Feb 22, 2024 Feb 22, 2024

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11 GB is still nothing. 11 GB can be gone in seconds. And then you quickly have bigger problems than Photoshop.

 

You need to think on a whole different level. A bare minimum for Photoshop to work efficiently is 100 GB - but my advice is 250 GB and up. Then you're reasonably safe.

 

Advanced raster image editing requires huge amounts of memory, much more than any RAM you may have installed. So temporary working data are written to disk, aka scratch disk.

 

Every history state, for every open document, potentially adds the full starting file size. Smart objects and other advanced functions have additional overhead.

 

 

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New Here ,
Apr 11, 2024 Apr 11, 2024

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The inches >  pixels helped thank you so much 🙂

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