P: Photoshop 24.3 Strobes in Black and White when Opening files

[kathyv29656185]

when attempting to open a photo in Photoshop on my HP Laptop, details below, the photo appears in the layers tab bottom right, but not in the workspace /desktop: It is a constant Black / White strobe. The desktop /workspace flashes Black and white

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Processor Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz 1.99 GHz
Installed RAM 16.0 GB (15.9 GB usable)

System type 64-bit operating system, x64-based processor

Edition Windows 10 Pro
Version 21H2
Installed on ‎24/‎03/‎2021
OS build 19044.2604
Experience Windows Feature Experience Pack 120.2212.4190.0

[Andrzej291344450as1]

Cześć. Też mam problem z migotaniem po wczorajszej aktualizacji. Starszy interfejs w Preferencjach, nie rozwiązał problemu.

[Ged_Traynor]

@Andrzej291344450as1 did you restart Photoshop after enabling deactivate native canvas

[Doc Maik]

I don't see why this migration should be a "bumpy ride". For Windows, the Adobe developers most likely go with Visual Studio. The software can check whether OpenGL is installed at all and what other libs (DirectX?) there are as well and then use one of them. This would automatically lead to the switch "Deactivate native canvas" being checked or not.

Once the new PS version is in beta stage, it's installed on a freshly setup Windows 10 machine, real or virtual (real is way better). Then they test the software, running on Windows 10 and 11. They should have seen this effect themselves. 

What's bumpy here? 

[Doc Maik]

By the way, version 24.0 with that option activated, doesn't have the flicker effect. 

[kglad]

@Doc Maik 

open photoshop>edit>preferences>technology preview>check "disable native canvas" restart photoshop

[anders291325214gml]

when i try to open jpeg file in photoshop cc nothing but continous white flash.

anders bøjrup

[Tomasz291327683vzt]

I have the same problem, removing and installing the package didn't help!!!

[Ged_Traynor]

@anders291325214gml @Tomasz291327683vzt enable this option in preferences and restart Photoshop

[Tomasz291327683vzt]

Hi Ged_Traynor,
OK, but I will ask step by step how to enter these settings, I don't know where I can find preferences or options like those in the picture.

[Ged_Traynor]

@Tomasz291327683vzt go to Edit > Preferences > Technology Previews, or you can hit Ctrl + K on the keyboard to bring up the preferences menu

[Tomasz291327683vzt]

It works, thanks!

[Ged_Traynor]

You're welcome 🙂

[Manuéla Zsófi26396126i1kv]

Hi everyone! For a few days now, my photoshop opens files like this. I tried to uninstall and install it again multiple times, but it stayed the same. What should I do?

[Ged_Traynor]

@Manuéla Zsófi26396126i1kv go to Edit > Preferences > Technology Previews and enable this option, then restart Photoshop

[Manuéla Zsófi26396126i1kv]

Thank you so much!!!

[Ged_Traynor]

You're welcome 🙂

[meital29134805oovi]

היי!

מנסה להבין מה התקלה שלי בפוטושופ. ברגע שאני פותחת תמונה המסך נהיה כולו לבן ומהבהב.

מה עושים??? מישהו/י מכיר/ה???

[Ged_Traynor]

@meital29134805oovi go to Edit > Preferences > Technology Previews and enable this option, then restart Photoshop

[kglad]

@meital29134805oovi 

open photoshop>edit>preferences>technology preview>check "disable native canvas" restart photoshop

[meital29134805oovi]

תודה רבה על העזרה!!! זה עבד!

[kglad]

@meital29134805oovi 

excellent!

[PECourtejoie]

Hi, @AuroraPenticton Did you restart after setting native canvas?

[Sabrina2902362349tl]

Hi, ich hab gestern ein Update für Photoshop gemacht. Wenn ich jetzt ein Bild öffne in Photoshop blinkt das wie verrückt und ich kann nichts machen. Hat das auch jemand?

[tdedebek]

I also started having the same problem.

https://disk.yandex.com.tr/i/Cis60XLem2j-3w

[kglad]

@Sabrina2902362349tl and @tdedebek 

update your graphic's drivers

open photoshop preferences>technology preview>check "disable native canvas"

restart photoshop

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<moved from cc desktop bugs>