P: Photoshop 24.3 Strobes in Black and White when Opening files

[kathyv29656185]

when attempting to open a photo in Photoshop on my HP Laptop, details below, the photo appears in the layers tab bottom right, but not in the workspace /desktop: It is a constant Black / White strobe. The desktop /workspace flashes Black and white

.
Processor Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz 1.99 GHz
Installed RAM 16.0 GB (15.9 GB usable)

System type 64-bit operating system, x64-based processor

Edition Windows 10 Pro
Version 21H2
Installed on ‎24/‎03/‎2021
OS build 19044.2604
Experience Windows Feature Experience Pack 120.2212.4190.0

[Yulia_bt]

I create a background in the app and a white background appears which is uncontrollable. It is also impossible to open anything, which is again evidenced by the white background. You can't draw, open a file, do any manipulations, you can't use the background in any way

[CShubert]

Hi @Yulia_bt 

Go to Preferences > Technology Previews... and enable “Older GPU mode (pre 2016)” - Restart Photoshop. Does the problem persist?

[Yulia_bt]

Sorry for such a stupid question, but where to find these settings

[Yulia_bt]

I found the settings, but the next point is not there

[CShubert]

No worries...

Go to Preferences, then scroll to Technology Previews and you will see a checkbox to select called Older GPU mode.  Select that and restart Ps and you should be good to go.

[CShubert]

If this doesn't work:

Go to Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Does the problem still occur? 

[Yulia_bt]

Settings in Photoshop or Adobe

[CShubert]

Let's start here @Yulia_bt 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

[Yulia_bt]

I have a program in Russian and that text, too, so you can reset it?

[CShubert]

Please share a screenshot of your Ps desktop with what you are seeing for us to get a basis for what is happening.

[Yulia_bt]

I have new problem

 

[PECourtejoie]

добрый день, @Yulia_bt 
Did you do both settings? did you then restart? maybe could you please post the contents of Photoshop's Help>System Info... menu, so that we get to know your OS, its version, the exact version of Photoshop you are running, the date of the GPU driver, etc.
If your post disappears, do not repost it, as it might need to be approved by a moderator. As an alternative you can save it to a .txt file on your computer and attach it on your answer via the forum. (attachments do not post from e-mail) 

[CShubert]

@Yulia_bt, here are some screenshots of the steps to get to the Older GPU setting checkbox.  Please follow them and let us know if this solves your issues.

[Yulia_bt]

Oh my god, I did it! THANK YOU VERY MUCH. I couldn't study because of this problem and struggled with it for 2 weeks. But finally I found this forum and you helped me.
Thanks again for your patience!

Thank you

Yulia 

[Raf29887039dugn]

Ik krijg een wit blad bij het openen van een bestand foto

Je mag mijn pc overnemen om te hetstellen

[Raf29887039dugn]

Ik heb dit reeds meegemaakt

[Raf29887039dugn]

Ben je bezig met mijn vraag ? 

[Jeff Arola]

In photoshop go to Edit>Preferences>Technology Previews, check Disable Native Canvas and restart photoshop

[Pianokeys]

I upgraded Photoshop to 24.3 for Windows last night and today all I get is a flashing screen when I try to open anything! What has happened??!!!!!

[jane-e]

@Pianokeys 

Try this: Preferences > Technology Previews > Enable "Deactivate Native Canvas" > Restart Photoshop

Jane

[Pianokeys]

Your resolve suggestions seem to have worked! Thank you!

Barbara



Sent via the Samsung Galaxy S21 Ultra 5G, an AT&T 5G smartphone

[Savvas29264131xil8]

after open in camera raw filter the picture is white & it flashes

[branched from six-year-old thread about PS 2017 by moderator]

[jane-e]

after open in camera raw filter the picture is white & it flashes

By @Savvas29264131xil8

Hi Savvyas, 

Try this: Preferences > Technology Previews > Enable "Deactivate Native Canvas" > Restart Photoshop

Jane

[vorrax]

Depuis aujourd'hui, photoshop ne fonctionne plus. Je l'utilise tout les jours (photo scolaire), et depuis je ne sais pourquoi, photoshop ne fonctionne plus correctement.

L'espace de travail clignotait noir/blanc, impossible de traiter par lot etc.

Y a t-il eu une mise à jour dernièrement (04/2023)?

Bref, je n'ai plus photoshop

Au secour!

[Ged_Traynor]

@vorrax go to Edit > Preferences > Technology Previews and enable this option, then restart Photoshop