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when attempting to open a photo in Photoshop on my HP Laptop, details below, the photo appears in the layers tab bottom right, but not in the workspace /desktop: It is a constant Black / White strobe. The desktop /workspace flashes Black and white
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Processor Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz 1.99 GHz
Installed RAM 16.0 GB (15.9 GB usable)
System type 64-bit operating system, x64-based processor
Edition Windows 10 Pro
Version 21H2
Installed on 24/03/2021
OS build 19044.2604
Experience Windows Feature Experience Pack 120.2212.4190.0
Hi All,
Apologies for the flashing/strobing you're experiencing when opening files, this tends to affect older graphics cards (GPU) that don't support all of the aspects of DirectX 12.
For Windows:
For macOS:
We would like to find out if there are any of you on Windows for whom:
A. Use Older GPU Mode is Checked, and
B. Deactivate Native canvas is Unchecked, and
C. are still experiencing this strobing issue with a GPU that supports DirectX 12?
If so, could you please provide Photoshop's Help > System Info dialog text in this thread?
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Hi @kathyv29656185 a couple things to try:
Go to Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Does the problem still occur?
Go to Preferences > Technology Previews... and enable “Older GPU mode (pre 2016)” - Restart Photoshop. Does the problem persist?
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I had the same problem as decribed. I followed your instructions and the problem is solved. Thanks a lot.
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Worked like a dream Thank you
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I don't find my preferences. My english is not so good to translate it correctly into german
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I don't find my preferences. My english is not so good to translate it correctly into german
By @BettinaP
Hi Bettina,
If you can't find the Preferences panel, you may be on macOS.
There is a translate button at the bottom of the Reply window.
Jane
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Thank you 1000x CoryShubert.
The first recomandation solved my problem.
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Thanks
Dave
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Thank you That's worked it out
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Thank you, it works! Older GPU mode (pre 2016)! I will explain in Polish now 🙂 Photoshop migające na czarno biało okno pliku, reszta paneli nie miga. Rozwiązanie problemu to: edycja> preferencje> zapowiedzi technologii> włączyć tryb starszych GPU (przed rokiem 2016)
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Just ran into this issue and your solution worked perfectly. Thank you!
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HOORRAH!!!!! Thanks a bunch.
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I checked enable "Older GPUmode" and that solved my issue. Thank you.
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Thanks! Problem solved.
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This solution solved my issue as well. Thank you.
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This worked for me Thanks:
Go to Preferences > Technology Previews... and enable “Older GPU mode (pre 2016)” - Restart Photoshop
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Thanks for the info Cory! I tried the first option, and that seemed to work fine.
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thanks sir. workd out for me!
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Worked also for me, thanks a lot!
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Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop - worked for me too on Win 10 where the layer would show up oaky but the workspace remained all white (on any file opened directly or through LR).
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I got the flashing strobe when "Use Graphics Processor" was selected.
I selected "Deactivate Native Canvas" and that appeared to correct the problem.
NOTE: "Older GPU Mode (pre 2016)" is unchecked, and I'm using Windows 11 with an NVIDIA Quadro K420 GPU that supports DirectX 12.
Thank you for the fix!
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Thank you so much Cory!
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Thank you. Everything worked out.