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P: Photoshop 24.3 Strobes in Black and White when Opening files

New Here ,
Mar 13, 2023 Mar 13, 2023

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when attempting to open a photo in Photoshop on my HP Laptop, details below, the photo appears in the layers tab bottom right, but not in the workspace /desktop: It is a constant Black / White strobe. The desktop /workspace flashes Black and white

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Processor Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz 1.99 GHz
Installed RAM 16.0 GB (15.9 GB usable)

System type 64-bit operating system, x64-based processor

Edition Windows 10 Pro
Version 21H2
Installed on ‎24/‎03/‎2021
OS build 19044.2604
Experience Windows Feature Experience Pack 120.2212.4190.0

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macOS , Windows

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correct answers 1 Correct answer

Adobe Employee , Mar 22, 2023 Mar 22, 2023

Hi All,

 

Apologies for the flashing/strobing you're experiencing when opening files, this tends to affect older graphics cards (GPU) that don't support all of the aspects of DirectX 12.

 

For Windows:

  1. Update Photoshop to version 24.5 or later
  2. Enable the Older GPU Mode option in Preferences > Technology Previews > “Use Older GPU Mode (pre 2016)"
  3. Check if there's a GPU driver update available and update if so

 

For macOS:

  1. Update Photoshop to version 24.5 or later
  2. Update to a newer or latest ma
...

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correct answers 1 Pinned Reply

Adobe Employee , Mar 30, 2023 Mar 30, 2023

We would like to find out if there are any of you on Windows for whom:

 

A. Use Older GPU Mode is Checked, and

B. Deactivate Native canvas is Unchecked, and

C. are still experiencing this strobing issue with a GPU that supports DirectX 12?

 

If so, could you please provide Photoshop's Help > System Info dialog text in this thread?

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replies 1249 Replies 1249
New Here ,
Apr 09, 2023 Apr 09, 2023

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Der Einstieg in Photoshop klappt, bis ich auf Bild öffnen gehe,danach ist nur grelles Flackern,ohne Foto. |

 

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Community Expert ,
Apr 10, 2023 Apr 10, 2023

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Goto to "Preferences" > "Technology Previews" and enabling "Deactivate Native Canvas".

Restart Photoshop and check.

 

In Deutsch:

Öffne die Voreinstellungen über das Menü "Bearbeiten" - "Voreinstellungen". Gehe dann im angezeigten Dialog zum Bereich "Technologievorschau" und aktiviere die Option "Native Arbeitsfläche deaktivieren".

 

2023-04-10 09_59_44-Voreinstellungen.png

 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 23H2 -- LR-Classic 14 - Photoshop 26 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3

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New Here ,
Apr 11, 2023 Apr 11, 2023

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My photoshop is not working. When I open any job, the photoshop page flashes, it doesn't let me work.

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Community Expert ,
Apr 11, 2023 Apr 11, 2023

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@default4p3zqqq7u13r 

 

open photoshop>edit>preferences>technology preview>check "disable native canvas"

then restart photoshop

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New Here ,
Apr 11, 2023 Apr 11, 2023

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It's off.

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New Here ,
Apr 11, 2023 Apr 11, 2023

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Thanks a thousand. now he is working.

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Community Expert ,
Apr 11, 2023 Apr 11, 2023

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@default4p3zqqq7u13r 

 

good to hear!

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New Here ,
Apr 11, 2023 Apr 11, 2023

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Everytime i open a New picture the screen do like this. Hope someone can tell me what i am doing wrong

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Community Expert ,
Apr 11, 2023 Apr 11, 2023

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@Line293469619uqb 

 

open photoshop>edit>preferences>technology preview>check "disable native canvas"

then restart photoshop

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New Here ,
Apr 11, 2023 Apr 11, 2023

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Thank you. That helped
--


De bedste hilsner

Line/KAiKU

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Community Expert ,
Apr 11, 2023 Apr 11, 2023

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@Line293469619uqb 

 

you're welcome.

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New Here ,
Apr 11, 2023 Apr 11, 2023

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Good afternoon everyone. After the last update photoshop no longer opens the images and your screen is blinking in flashes of light.

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Community Expert ,
Apr 11, 2023 Apr 11, 2023

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@Jose A29297430pcej 

 

open photoshop preferences>technology preview>check "disable native canvas"

restart photoshop

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New Here ,
Apr 11, 2023 Apr 11, 2023

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Cuando intento empezar a trabajar en un archivo photoshop se me abre el lienzo y empieza a parpadear en blanco y negro. Volví a instalar photoshop y no hay manera, sigue igual.

¿Cuál es la solución? Llevo así varias semanas y estoy pagando para un servicio que no me está funcionando.

 

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Community Expert ,
Apr 11, 2023 Apr 11, 2023

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open photoshop preferences>technology preview>check "disable native canvas"

restart photoshop

 

<moved from cc desktop >

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Community Beginner ,
Mar 16, 2023 Mar 16, 2023

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Con una de las últimas actualizaciones de la versión Beta de Photoshop, al abrir un nuevo documento, la hoja de trabajo parpadea (blanco y negro) y no se puede hacer nada. Sólo quitando el uso de tarjeta gráfica se soluciona el problema.

 

Alguna sugerencia?

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Community Expert ,
Mar 17, 2023 Mar 17, 2023

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Hi @José Moyano instead of disabling the graphics card, go to Photoshop Preferences/Technology Preview and check “Disable Native Canvas”. Then check “Use Older GPU Mode (2016)”. 

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Community Beginner ,
Mar 17, 2023 Mar 17, 2023

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Gracias.

Sólo con marcar la opción “Disable Native Canvas” se solucionó el problema.

 

Saludos.

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Community Expert ,
Mar 17, 2023 Mar 17, 2023

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With one of the latest updates to the Beta version of Photoshop, when you open a new document, the worksheet flashes (black and white) and nothing can be done. Only removing the use of graphics card solves the problem.

By @José Moyano

 

 

Moved to Photoshop Beta

 

Jane

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New Here ,
Apr 12, 2023 Apr 12, 2023

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When I try to Open one one of my files - the screen just start to flash - What can be wrong ?

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Community Expert ,
Apr 12, 2023 Apr 12, 2023

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@Evy Beck29372458som4 see the approved answer on this thread.

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New Here ,
Apr 12, 2023 Apr 12, 2023

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Help please. I'm having trouble with opening an image in photoshop.. When I open an image (via Lightroom or bridge) I get the image in the navigation panel and in the layers panel, but not in the main panel - just get a flashing white screen

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Community Beginner ,
Apr 12, 2023 Apr 12, 2023

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New Here ,
Apr 13, 2023 Apr 13, 2023

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No puedo abrir ni cargar archivos en photoshop v 24.3. Solo abre una pagina qur titila en blanco y negro

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Community Expert ,
Apr 13, 2023 Apr 13, 2023

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@Maria293358389tjz go to Edit > Preferences > Technology Previews and enable this option, then restart Photoshop

2023-03-25 10_03_30-Preferences.png

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