P: Program error while opening or creating new document after Photoshop 22.1 update [2020]

[Ramón Tecólt]

Since yesterday's update, can´t even open a jpg file. Always says: Could not complete your request because of a program error. I need to work.

{Moderator Note: Edited the thread title, PS-52603}

[PECourtejoie]

Hi, there is a known issue with Monterey and second screens: https://helpx.adobe.com/download-install/kb/macos12-monterey-known-issues.html

IIRC Some fixed it by setting their internal monitor as the main one.

[Hypertexthero]

I disconnected the monitors, and also set my Macbook’s internal monitor as the main one. The dialogue showed up, but without the actual Save buttons, and Save As doesn’t work, either, so I still can’t save a file to my computer with Photoshop:

Thank you for the information and for trying to help.

I hope it gets fixed soon.

For the moment I continued working with [Affinity — link removed] and carried on.

[djmac308]

I am using the same different application as well as  [Gimp — link removed] for the time being. Two major showstopper bugs in one release causing me to waste hours with lost work and troubleshooting - makes me want to pull out my old CS5 disks and revert in a major way.

[Lumigraphics]

What happens when you turn off dark mode?

[djmac308]

Same thing. Select, choose Crop, freeze the application.

[Hypertexthero]

Just tried turning off dark mode and I still can’t save files.

[José22120138fj82]

im having the same issue with the 23.0.2 update, any help?

[rama6]

After tried everything - some solutions worked for days, other for hours - I found a definitive solution. 
Two weeks working without freezes on opening or creating new files. 

Go to preferences, DISABLE SYNC PROFILES. 
CLEAN ALL DUPLICATE PATTERNS AND BRUSH FOLDERS. 
DON'T ENABLE sync profiles anymore.
Create new interface custom profiles. 
Delete old interface custom profiles.

[eschhols]

Hi everyone,

I don't know what is happening.. I cannot work like this. Photoshop always giving me "Program errors" when i want to save.. I already went back to version 22.5. Still not working. I can save again, when i restart my lapto (mac book pro 2019). It works for about 30 min to 1 hour and then the problem occurs again.. I can't work like this!! Restarting every 30 min?!