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P: Save For Web error A write permissions error has occurred Photoshop 22.1.1

New Here ,
Jan 12, 2021 Jan 12, 2021

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Hello,

 

I am using the PS 22.1.1 version and when I try to save for web I get the error. "Adobe Save For Web Error A write permissions error has occurred " 

 

Any help?

 

{Thread title edited by Moderator}

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correct answers 3 Correct answers

Adobe Employee , Feb 02, 2021 Feb 02, 2021

Hi there,

Welcome to the community!


Sorry to hear about the permissions related error when you're trying to save a file using the Save for Web option in Photoshop.

Thanks for sharing the version info. Could you please let us know the macOS version you're working with?

Could you please try granting Read and Write permissions to the Adobe folder at the locations mentioned in the link: Required permissions for Photoshop

If that doesn't help, then try creating a new user account on the Mac & let us know

...

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Community Beginner , Feb 25, 2021 Feb 25, 2021

Hello,

 

I just solved this problem on my Mac by doing 2 things. Unfortionately I don't know which one solved the issue, but you can check individually if you have this problem.

 

I disabled Dropbox Backup (Documents and Desktop) und uninstalled GoodSync. Now I can use 'Save For Web' again!

I have a feeling Dropbox Backup Desktop was the issue. Have a try.

 

Hope I could help....

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Community Beginner , Aug 04, 2021 Aug 04, 2021

You are completely right, I was the one that said the problem originated in Dropbox. If anyone does not know how to unsync the backup from dropbox, here's the procedure:

Click the Dropbox icon in your system tray (Windows) or menu bar (Mac). 
Click your profile picture or initials.
Click Preferences.
Click the Backups tab. (Previously Import tab)
Click Manage backup. 
Uncheck the folders you’d like to remove from Dropbox or toggle all files to Off. 
Click Save.

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Community Expert ,
Jan 12, 2021 Jan 12, 2021

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Hi, are you trying to save it to a protected folder maybe?

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New Here ,
Jan 13, 2021 Jan 13, 2021

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no the message appears no matter where I try to save... (I have Dropbox that makes a backup of my computer?)

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New Here ,
Jan 13, 2021 Jan 13, 2021

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I don't think so. I'm just trying to save to my downloads or desktop folder.

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Explorer ,
May 22, 2022 May 22, 2022

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Photoshop still not able to <Save for web> with Dropbox backup enabled. Fiddly and inconvenient to disable.

Workaround : In Photoshop <Save for web>, Click <Preview> button bottom-left; your animated GIF will open in your default browser, right-click the gif in the browser and <Save image …> either to Downlaods or nominated folder.

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New Here ,
Jun 02, 2022 Jun 02, 2022

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Genius! This workaround did it for me, thanks!

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New Here ,
Sep 06, 2022 Sep 06, 2022

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Brilliant solution. Thank you!

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New Here ,
Sep 12, 2022 Sep 12, 2022

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This workaround was awesome! Saved me an hour of research and headaches 

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New Here ,
Nov 15, 2022 Nov 15, 2022

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Great work around without having to turn off dropbox

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Community Beginner ,
Nov 19, 2022 Nov 19, 2022

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This worked for me as well with PS 2023. And interestingly enough, as soon as I saved it from the web browser, I was also able to save it from within Photoshop! Weird!

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New Here ,
Jan 11, 2023 Jan 11, 2023

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This is the only thing that worked for me. Thanks!!

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New Here ,
Feb 17, 2023 Feb 17, 2023

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THANK YOU GENIUS 2 ! 

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Community Beginner ,
Mar 26, 2023 Mar 26, 2023

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Hey there, it didn't work for me 😞 Also I need to create an automated workflow so it wouldn't do it anyway. Do you have any other solution. Why is it that dropbox is an issue? I am actually saving all my projects in dropbox and it has always been working. 😞 so frustrating. thanks for any help. 

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New Here ,
Mar 26, 2023 Mar 26, 2023

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My impression is that when using Dropbox Backup of your Desktop it's moving your desktop folder into a sub folder in the Users/YourName folder. And because of this Save For Web Legacy isn't programmed to accept that. Save for web legacy is a very old part of photoshop and may have some code that isn't flexible enough for the scenario. 
Since my previous post where I was able to disable/reenable DB BU, after my last system update reenabling the feature just breaks it again

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Community Beginner ,
Mar 26, 2023 Mar 26, 2023

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LATEST

Thanks for your reply.  The strange thing is that it's been working for quite some time and then it suddenly stops working. I find it so weird. If it is as you said, because "For Web Legacy isn't programmed to accept that", then it should never work, right? 

 

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New Here ,
Jan 13, 2021 Jan 13, 2021

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Same problem here...

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New Here ,
Jan 17, 2021 Jan 17, 2021

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Same problem, can't save a gif

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New Here ,
Jan 19, 2021 Jan 19, 2021

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Same problem. Any thoughts, Adobe? 

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Community Beginner ,
Jan 25, 2021 Jan 25, 2021

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Same issue here, no matter where I try to save.
I'm on OS Big Sur and I updated to Photoshop 2021 ten days ago, but haven't used the save for web function until today. Very frustrating. I need to save some gif for a newsletter going out tomorrow.

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Community Beginner ,
Jan 26, 2021 Jan 26, 2021

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Same error... Running on Mac OS Big Sur 11.1 and Photoshop 22.1.1

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New Here ,
Jan 26, 2021 Jan 26, 2021

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Am having the same issue. BigSur 11.1

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New Here ,
Jan 27, 2021 Jan 27, 2021

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Same here.  11.1 Big Sur, PS 22.1.1

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Adobe Employee ,
Feb 02, 2021 Feb 02, 2021

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Hi there,

Welcome to the community!


Sorry to hear about the permissions related error when you're trying to save a file using the Save for Web option in Photoshop.

Thanks for sharing the version info. Could you please let us know the macOS version you're working with?

Could you please try granting Read and Write permissions to the Adobe folder at the locations mentioned in the link: Required permissions for Photoshop

If that doesn't help, then try creating a new user account on the Mac & let us know if the app works properly or if you still get the same error. You can check the steps here: Set up users, guests and groups on Mac

Let us know how it goes.
Regards,
Sahil


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Community Beginner ,
Feb 03, 2021 Feb 03, 2021

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Hi Sahil, thanks for getting back to me.

 

I'm on macOS Big Sur Version 11.2 

and on Adobe Photoshop Version: 22.1.1 20210104.r.138 2021/01/04: 852879028a7 x64

 

I'm the admin, Read and Write permissions are alredy granted.

 

I did try creating a new user account, and that does work.

However it doesn’t really solve the main issue, as I have everything setup on my original profile:

  • Settings for all my Adobe apps
  • Microsoft office accounts
  • Remote access to our files on sharepoint
  • Personal email on Spark
  • Dropbox integration
  • Chrome login and extensions
  • Folders and OS settings
  • Wacom settings
  • etc.

 

But if I want to save for web, I’ll have to either switch between two profiles or migrate everything to the new profile (which is usually quite time consuming), and then what if it happens again?

 

Camilla

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Adobe Employee ,
Feb 03, 2021 Feb 03, 2021

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Hi Camilla,

 

Thanks for the feedback. Yes, it will certainly take time to set up everything again in the new user account. Could you please log back into the old user account and move the Photoshop preferences settings folder to the desktop. Here's the location: Macintosh HD/User/username/Library/Preferences/Adobe Photoshop 2021 Settings

 

Move the "Adobe Photoshop 2021 Settings" folder to the desktop location. Open Photoshop and check if that helps.

If it doesn't work, uninstall Photoshop > restart your machine > reinstall Photoshop using Adobe Creative Cloud Desktop app

 

Let us know the outcome.

Thanks,

Mohit 

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