P: Save For Web error A write permissions error has occurred Photoshop 22.1.1

[benmingo]

Hello,

I am using the PS 22.1.1 version and when I try to save for web I get the error. "Adobe Save For Web Error A write permissions error has occurred " 

Any help?

{Thread title edited by Moderator}

[ThinkMattClark]

The above answer that @Jorge Fdz. has given is correct (at least for me). Apparently when DROPBOX has BACKUP (for Desktop, Documents and Downloads) initiated BEFORE Adobe PhotoShop "asks for permission"... it looks like it blocks it. It appears (to me) that DropBox prevented the initial "permission ask" the first time until BACKUP was disabled. After it had permission... it played nice.

I had two computers BOTH running exact OS Monterey 12.1 and PhotoShop 23.1.0 but ONE could not SAVE AS FOR WEB. That's because the other one was new and I had already installed DropBox before I installed PhotoShop. 

NOTE: After I "unchecked DropBox backups" and did a SAVE FOR WEB... Adobe PhotoShop asked for PERMISSION. Once I clicked ALLOW... I was able to SAVE FOR WEB. I then turned back on DropBox BACKUPS and PhotoShop still allowed me to SAVE FOR WEB after that. 

I have attached screenshots that might help.

[Mindy_P]

@Jorge Fdz. @ThinkMattClark THANK YOU!!! I have tried so many "fixes" but this actually worked...FINALLY!!! I'm thrilled! 

[chloejacklyn]

Did you figure it out on a Mac? I can not figure out where to unchecked "DropBox backups"!

[chloejacklyn]

I figured it out!! 

I am by no means a pro when it comes to knowing how this all works, I am simply a Graphic Designer. I personally could not figure out where to "uncheck DropBox backups". I am on a Macbook with macOS Monterey Version 12.2.1

What I did: 

1.  Open the dropbox folder in Finder on my computer 

2. Open the dropdown menu (dropbox icon) on the far right side next to the search bar (Still in Finder)

3. In the dropdown I then clicked "View on dropbox.com" This will bring you to your Dropbox account on whatever browser you use. 

4. On the far right hand side there is an icon that is 9 mini suares that make up a square. If you hover over that icon it will say "Explore more Dropbpx apps". Click it and a dropdown menu will appear. Click on "Backups".

5. Then click "Manage Backups" then click "Open backup settings"

6. Once the backup setting window appears click delete backup under any of the backups you have. 

7. If you have Photoshop open it will say quit and relaunch. And bam it worked! 

[Paul Gleave]

I can confirm also that this is to do with Dropbox syncing, and the process above works.

You can turn sync back on afterwards.

[rrrrrrrroelio]

I am using Photoshop 22.5.0 and the issue is here too.

Reading other comments, I guess the origine at my end is the Desktop and Documents folders synced to OneDrive/Sharepoint. Which is set by the IT department at work, and I need to have. 

[richiebeno]

Same issue here its must be to do with "save for web" Quick export as png" has no permission issues,

[raielenel75151149]

I went back and installed one of the older versions (22.5) and it's working again. Going back one version (from 23.0.2 to 23.0.1) didn't work.

It's not your settings if it's working one minute and not working the next. The issue is with Adobe and it's frankly pretty infuriating to pay the prices we do and end up with useless "support" like I've seen here!

[keithh17150473]

Solution: File>Export>Export as>

I think the problem is when trying to save as 'save for web (legacy)


ADOBE - FIX THIS PLEASE!!!

[WAVMike]

I discovered that when I received the same error, Dropbox was the culpret. When I go to preferences in dropbox and disable backup the My computer checkbox, prior to PS save for web, the problem is solved. Once you have saved your file, re-enable the dropbox checkboxs

[BuleBlue]

ps 23.0.2, Save for web(Legacy), save gif file, same problem.... I also have dropbox connected, but when I move to none dropbox connected location, the problem still there. pls solve the problem asap.... T.T

[J453]

What version of Dropbox do you have installed? I cannot reproduce with version 136.4.4345

[elellilrah]

Dropbox V139.4.4896

As soon as I updated PS, it broke the Save for Web interface. My dropbox rev hasn't changed (that I know of). Something in PS broke. Please fix - we rely on Save for Web to keep file sizes manageable.

[default522g5g41bsz9]

Having the same issue with my macbook air m1. Pretty ridiculous that Adobe can't seem to fix this yet, this is a feature I use daily and it's a total pain in the rear that it doesn't work properly. This thread was started at the beginning of the year and it seems it's still an issue a year later, pretty sad state of support Adobe. I am using the most updated operating system & most updated photoshop.

[alanvogt]

Man, this is really screwing my workflow to a dead stop.

It has gotten to the point that I cant save anything from Photoshop ANYWHERE!

How about Adobe fix the issues they created!

[defaultn38tj77vahei]

So It seems like the Dropbox thing worked for me as well!!!

[gordonr11010868]

Hi This just happened to me. 

I followed the Dropbox instructions and it's worked. Though as I'm constatnly saving ps files for web and need my Dropbox to be regularly synced, surely Adobe has a better work around than just 'turning Dropbox sync off?' Any ideas?

[Paul Gleave]

You only ever have to do this once then turn sync back on, then it'll continue to work as normal. It's to do with file permissions with Dropbox and is not an Adobe issue. The solution by Jorge Fdz solved it for me - I only need to do it once, and have my dropbox sync for all my files, including desktop, running again.

[gordonr11010868]

Amazing. Thanks for letting me know

[CSCRITIC]

Hello all - I experienced the same issue for few hours after not having worked on any content (images) for the past five years. An hour with Camerabits (I use Photomechanic) and their PM Log generation didn't go anywhere, but the signs pointed to "xmp" not getting updated for all image files (RAW, JPG with xmp) on external drives! Had no issue with anyfiles on MacintoshHD!

The mesage "Unable to save the raw conversion settings" "There was a write permission error", has nothing to do with Adobe or in my case Photomechanic. I don't use drop box so can't suggest a fix for the sync issue.

For an iMac, I RESOLVED the issue by going to the (External Drives), and:

1: Right Clicking on the drive to the dialog. Clicked on "Get Info"

2: In the info tab, I unlocked the drive by entering password

3: Under my name I made sure that "Read and Write" was under Privilege column

4: I then clicked on the dropdown arrow under "Name" and "Privilege" column and choose Apply to enclosed items option.

5: Another dialog appeared asking "Are you sure you want to apply the selected owner, group, and permissions to all the enclosed items? You can't undo this "Cancel" "OK". I clicked "OK" and problem solved.

Hope this helps all who are faced with this fiasco due to Operating system updates.

Cheers!

PS: please forgive typos, if any

[Greg Harbour]

Photoshop still not able to <Save for web> with Dropbox backup enabled. Fiddly and inconvenient to disable.

Workaround : In Photoshop <Save for web>, Click <Preview> button bottom-left; your animated GIF will open in your default browser, right-click the gif in the browser and <Save image …> either to Downlaods or nominated folder.

[dizzie82]

Thank you!!! None of the Dropbox instructions worked for me. This did. 

[Loxley A22451104mfpt]

Why can't this be fixed instead of us (paying customers) having to do workarounds. And why does it work one day and not the next? Why is Canva all the way around easier and doesn't cost a thing vs. the ridiculous cost of an Adobe product that I never know will work?!?

[Paul Gleave]

The solution is in this thread - it takes 30 seconds and only needs to be done once. This is not actually an Adobe issue - it is to do with file permissions using Dropbox.

[Greg Harbour]

• Turning Dropbox sync off and on again is a non-trivial exercise. 30 seconds was incorrect for me.
• Given no other app's – or even Photoshop – 'Save' interaction with Dropbox seems to be affected, Adobe seems to have implemented an unconventional approach for 'Save for web' that's uniquely triggered a conflict with Dropbox. So, I'd expect Adobe to take responsibility and the intitiative here.
• Adobe should be aware a signigicant chunk of their users would use Dropbox, and collaborate with Dropbox if a solution is beyond their scope. But, again, no other 'Save' function with Dropbox is affected, so I'd imagine there are inhouse solutions available to Adobe.
• @Loxley A22451104mfpt is correct that paying customers will always be evalauting against challenger competitors such as Canva, which is surprisingly capable and beginning to resonate with Adobe Indesign v Quark Xpress back in the day.