P: Save For Web error A write permissions error has occurred Photoshop 22.1.1

New Here ,
Jan 12, 2021 Jan 12, 2021

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Hello,

 

I am using the PS 22.1.1 version and when I try to save for web I get the error. "Adobe Save For Web Error A write permissions error has occurred " 

 

Any help?

 

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correct answers 3 Correct answers

Adobe Employee , Feb 02, 2021 Feb 02, 2021
Hi there, Welcome to the community! Sorry to hear about the permissions related error when you're trying to save a file using the Save for Web option in Photoshop. Thanks for sharing the version info. Could you please let us know the macOS version you're working with? Could you please try granting Read and Write permissions to the Adobe folder at the locations mentioned in the link: Required permissions for Photoshop If that doesn't help, then try creating a new user account on the Mac & le...

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Community Beginner , Feb 25, 2021 Feb 25, 2021
Hello, I just solved this problem on my Mac by doing 2 things. Unfortionately I don't know which one solved the issue, but you can check individually if you have this problem. I disabled Dropbox Backup (Documents and Desktop) und uninstalled GoodSync. Now I can use 'Save For Web' again!I have a feeling Dropbox Backup Desktop was the issue. Have a try. Hope I could help....

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Community Beginner , Aug 04, 2021 Aug 04, 2021
You are completely right, I was the one that said the problem originated in Dropbox. If anyone does not know how to unsync the backup from dropbox, here's the procedure:Click the Dropbox icon in your system tray (Windows) or menu bar (Mac).  Click your profile picture or initials. Click Preferences. Click the Backups tab. (Previously Import tab) Click Manage backup.  Uncheck the folders you’d like to remove from Dropbox or toggle all files to Off.  Click Save.

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New Here ,
Aug 03, 2021 Aug 03, 2021

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I've solved this (for now) by doing the following. I've just started experiencing the issue with V22.4.3 and earlier V22 versions.

 

I've re-installed and updated Adobe PhotoShop 2020 - V21.2.10. Works perfectly fine with that version.

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Community Beginner ,
Aug 03, 2021 Aug 03, 2021

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Hey guys, 

 

I think this is the thread I replied on earlier in abject frustration. I am using PS 22.4.3 on an M1 MacMini (16GB RAM/2TB HD) I was getting this error from the first time I used it. I uninstalled, reinstalled. I wiped the disk, set alternative admin logins and looked around in vain trying to follow that stupid Link that has been offered as a solution for this stupid problem that revovles around resetting or setting permissions that every other version of Photoshop has managed to do just fine on its own.

 

ALL TO NO AVAIL.

 

I caught mention from a poster - not sure who it was who mentioned that they were backing up their desktop. I realized that I was also backing up my desktop with DROPBOX (I work on several machines so its helpful to do this). As SOON as I disabled BACKUP DESKTOP AND DOCUMENTS in Dropbox, I could go back to using the Save As function as normal.

 

I dont know why (other than permissions that take over in DropBox to allow for persistent Desktop backup) but it didnt work before I disabled and it worked after so....

 

Anyway, fair is fair. I was whining about it when it was happening, so thought I'd share my experience with how I stopped it. 

 

Hope it helps out, it is a frustrating error. 

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Community Beginner ,
Aug 04, 2021 Aug 04, 2021

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You are completely right, I was the one that said the problem originated in Dropbox. If anyone does not know how to unsync the backup from dropbox, here's the procedure:

Click the Dropbox icon in your system tray (Windows) or menu bar (Mac). 
Click your profile picture or initials.
Click Preferences.
Click the Backups tab. (Previously Import tab)
Click Manage backup. 
Uncheck the folders you’d like to remove from Dropbox or toggle all files to Off. 
Click Save.

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Community Beginner ,
Jan 05, 2022 Jan 05, 2022

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The above answer that @Jorge Fdz. has given is correct (at least for me). Apparently when DROPBOX has BACKUP (for Desktop, Documents and Downloads) initiated BEFORE Adobe PhotoShop "asks for permission"... it looks like it blocks it. It appears (to me) that DropBox prevented the initial "permission ask" the first time until BACKUP was disabled. After it had permission... it played nice.

I had two computers BOTH running exact OS Monterey 12.1 and PhotoShop 23.1.0 but ONE could not SAVE AS FOR WEB. That's because the other one was new and I had already installed DropBox before I installed PhotoShop. 

NOTE: After I "unchecked DropBox backups" and did a SAVE FOR WEB... Adobe PhotoShop asked for PERMISSION. Once I clicked ALLOW... I was able to SAVE FOR WEB. I then turned back on DropBox BACKUPS and PhotoShop still allowed me to SAVE FOR WEB after that. 

I have attached screenshots that might help.

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New Here ,
Jan 06, 2022 Jan 06, 2022

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I can confirm also that this is to do with Dropbox syncing, and the process above works.

 

You can turn sync back on afterwards.

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New Here ,
Aug 23, 2021 Aug 23, 2021

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I am using Photoshop 22.5.0 and the issue is here too.

 

Reading other comments, I guess the origine at my end is the Desktop and Documents folders synced to OneDrive/Sharepoint. Which is set by the IT department at work, and I need to have. 

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Explorer ,
Dec 02, 2021 Dec 02, 2021

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Same issue here its must be to do with "save for web" Quick export as png" has no permission issues,

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New Here ,
Dec 07, 2021 Dec 07, 2021

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I went back and installed one of the older versions (22.5) and it's working again. Going back one version (from 23.0.2 to 23.0.1) didn't work.

 

It's not your settings if it's working one minute and not working the next. The issue is with Adobe and it's frankly pretty infuriating to pay the prices we do and end up with useless "support" like I've seen here!

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New Here ,
Dec 09, 2021 Dec 09, 2021

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Solution: File>Export>Export as>

I think the problem is when trying to save as 'save for web (legacy)


ADOBE - FIX THIS PLEASE!!!

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Community Beginner ,
Dec 10, 2021 Dec 10, 2021

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I discovered that when I received the same error, Dropbox was the culpret. When I go to preferences in dropbox and disable backup the My computer checkbox, prior to PS save for web, the problem is solved. Once you have saved your file, re-enable the dropbox checkboxs

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New Here ,
Dec 11, 2021 Dec 11, 2021

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ps 23.0.2, Save for web(Legacy), save gif file, same problem.... I also have dropbox connected, but when I move to none dropbox connected location, the problem still there. pls solve the problem asap.... T.T

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Adobe Employee ,
Dec 18, 2021 Dec 18, 2021

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What version of Dropbox do you have installed? I cannot reproduce with version 136.4.4345


Senior Product Manager - Customer Advocacy - Digital Imaging

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Participant ,
Jan 20, 2022 Jan 20, 2022

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Dropbox V139.4.4896

 

As soon as I updated PS, it broke the Save for Web interface. My dropbox rev hasn't changed (that I know of). Something in PS broke. Please fix - we rely on Save for Web to keep file sizes manageable.

 

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New Here ,
Dec 18, 2021 Dec 18, 2021

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Having the same issue with my macbook air m1. Pretty ridiculous that Adobe can't seem to fix this yet, this is a feature I use daily and it's a total pain in the rear that it doesn't work properly. This thread was started at the beginning of the year and it seems it's still an issue a year later, pretty sad state of support Adobe. I am using the most updated operating system & most updated photoshop.

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New Here ,
Feb 15, 2022 Feb 15, 2022

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Man, this is really screwing my workflow to a dead stop.

It has gotten to the point that I cant save anything from Photoshop ANYWHERE!

How about Adobe fix the issues they created!

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New Here ,
Feb 17, 2022 Feb 17, 2022

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So It seems like the Dropbox thing worked for me as well!!!

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New Here ,
Mar 17, 2022 Mar 17, 2022

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Hi This just happened to me. 

 

I followed the Dropbox instructions and it's worked. Though as I'm constatnly saving ps files for web and need my Dropbox to be regularly synced, surely Adobe has a better work around than just 'turning Dropbox sync off?' Any ideas?

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New Here ,
Mar 17, 2022 Mar 17, 2022

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You only ever have to do this once then turn sync back on, then it'll continue to work as normal. It's to do with file permissions with Dropbox and is not an Adobe issue. The solution by Jorge Fdz solved it for me - I only need to do it once, and have my dropbox sync for all my files, including desktop, running again.

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New Here ,
Mar 18, 2022 Mar 18, 2022

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Amazing. Thanks for letting me know

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New Here ,
Mar 31, 2022 Mar 31, 2022

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LATEST

Hello all - I experienced the same issue for few hours after not having worked on any content (images) for the past five years. An hour with Camerabits (I use Photomechanic) and their PM Log generation didn't go anywhere, but the signs pointed to "xmp" not getting updated for all image files (RAW, JPG with xmp) on external drives! Had no issue with anyfiles on MacintoshHD!

The mesage "Unable to save the raw conversion settings" "There was a write permission error", has nothing to do with Adobe or in my case Photomechanic. I don't use drop box so can't suggest a fix for the sync issue.

 

For an iMac, I RESOLVED the issue by going to the (External Drives), and:

1: Right Clicking on the drive to the dialog. Clicked on "Get Info"

2: In the info tab, I unlocked the drive by entering password

3: Under my name I made sure that "Read and Write" was under Privilege column

4: I then clicked on the dropdown arrow under "Name" and "Privilege" column and choose Apply to enclosed items option.

5: Another dialog appeared asking "Are you sure you want to apply the selected owner, group, and permissions to all the enclosed items? You can't undo this "Cancel" "OK". I clicked "OK" and problem solved.

 

Hope this helps all who are faced with this fiasco due to Operating system updates.

Cheers!

PS: please forgive typos, if any

 

 

 

 

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