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Pain't cannot read this file. This is not a valid bitmap file or it's format is not currently suppo

Community Beginner ,
May 25, 2013 May 25, 2013

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Have some photos of a warehouse fire in Plymouth Indiana.  Files were saved as .jpg  Can't get them to open.

One message is "

Pain't cannot read this file.  This is not a valid bitmap file or it's format is not currently supported.

Couldn’t display DSC-0023.jpg because a suitable graphics importer could not be found.

Carl Beason

Windows 7, Photoshop cs4

Help Please

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LEGEND ,
May 25, 2013 May 25, 2013

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Provide an example file.

Mylenium

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Community Beginner ,
May 26, 2013 May 26, 2013

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Thanks for responding, but I can't do that..  Here are some of the error messages I have recieved

Pain't cannot read this file.  This is not a valid bitmap file or it's format is not currently supported.

Couldn’t display DSC-0023.jpg because a suitable graphics importer could not be found.

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Valorous Hero ,
May 26, 2013 May 26, 2013

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You could try jpegSnoop to see what it reports on the file...

http://www.impulseadventure.com/photo/jpeg-snoop.html

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Community Beginner ,
May 26, 2013 May 26, 2013

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tried Jpgsnoop.  I could try making a small donation, but when they say free, it isn't.  It's one of those programs that will load your computer with ads and change you Internet Browser.

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LEGEND ,
May 26, 2013 May 26, 2013

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As has been suggested above, I would explore Opening the files in another program first, and if successful, just doing a Save_As from that program.

I do not know how sensitive Paint might be, but Ps really wants the JPEG header info to be well-formed. I often encounter JPEG errors in Ps, and my first stop is to IrfanView (free), or ThumbsPlus (commercial), as both seem much more lenient with JPEG's. I have only had a few files, that nothing on my computer would open. I assume that they were just too corrupt.

With either my IrfanView, or ThumbsPlus, when Opened, I do a Save_As, and choose a low compression/high-quality JPEG. If you other program supports Save_As PSD, that would be my # 1 choice, and keep JPEG out of the mix from that point on.

Good luck,

Hunt

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LEGEND ,
May 26, 2013 May 26, 2013

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Carl, I'm confused.  Your topic title says "Pain't cannot read this file". Did you mean to type Photoshop?

Also that seems to be a file from a digital camera.  Is it in some special compressed format or anything like that?

You say you also have Photoshop CS4.  Have you tried opening the file in Photoshop rather than in Paint?

.

Message was edited by: station_two

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Community Beginner ,
May 26, 2013 May 26, 2013

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No.. Photoshop won't open them, neither will Irfanview.

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LEGEND ,
May 26, 2013 May 26, 2013

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Thanks for clarifying.  Sounds like a corrupted file then.

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Community Beginner ,
May 26, 2013 May 26, 2013

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Photoshop won't open them, neither will Irfanview.

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LEGEND ,
May 26, 2013 May 26, 2013

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The entire world of software is trying to tell you the file is corrupted.

Look for a backup copy.  You DO back your work up, right?

-Noel

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