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Participant
May 26, 2013
Question

Pain't cannot read this file. This is not a valid bitmap file or it's format is not currently suppo

  • May 26, 2013
  • 3 replies
  • 39599 views

Have some photos of a warehouse fire in Plymouth Indiana.  Files were saved as .jpg  Can't get them to open.

One message is "

Pain't cannot read this file.  This is not a valid bitmap file or it's format is not currently supported.

Couldn’t display DSC-0023.jpg because a suitable graphics importer could not be found.

Carl Beason

Windows 7, Photoshop cs4

Help Please

This topic has been closed for replies.

3 replies

station_two
Inspiring
May 26, 2013

Carl, I'm confused.  Your topic title says "Pain't cannot read this file". Did you mean to type Photoshop?

Also that seems to be a file from a digital camera.  Is it in some special compressed format or anything like that?

You say you also have Photoshop CS4.  Have you tried opening the file in Photoshop rather than in Paint?

.

Message was edited by: station_two

3_3030Author
Participant
May 27, 2013

Photoshop won't open them, neither will Irfanview.

Noel Carboni
Legend
May 27, 2013

The entire world of software is trying to tell you the file is corrupted.

Look for a backup copy.  You DO back your work up, right?

-Noel

the_wine_snob
Inspiring
May 26, 2013

As has been suggested above, I would explore Opening the files in another program first, and if successful, just doing a Save_As from that program.

I do not know how sensitive Paint might be, but Ps really wants the JPEG header info to be well-formed. I often encounter JPEG errors in Ps, and my first stop is to IrfanView (free), or ThumbsPlus (commercial), as both seem much more lenient with JPEG's. I have only had a few files, that nothing on my computer would open. I assume that they were just too corrupt.

With either my IrfanView, or ThumbsPlus, when Opened, I do a Save_As, and choose a low compression/high-quality JPEG. If you other program supports Save_As PSD, that would be my # 1 choice, and keep JPEG out of the mix from that point on.

Good luck,

Hunt

Mylenium
Legend
May 26, 2013

Provide an example file.

Mylenium

3_3030Author
Participant
May 26, 2013

Thanks for responding, but I can't do that..  Here are some of the error messages I have recieved

Pain't cannot read this file.  This is not a valid bitmap file or it's format is not currently supported.

Couldn’t display DSC-0023.jpg because a suitable graphics importer could not be found.

Paul Riggott
Inspiring
May 26, 2013

You could try jpegSnoop to see what it reports on the file...

http://www.impulseadventure.com/photo/jpeg-snoop.html