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Pattern Preview doesn't work with latest Monterey update 12.5

New Here ,
Aug 16, 2022 Aug 16, 2022

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Hi, I use Pattern Preview pretty much every day (I'm a surface designer) and it was working fine until I installed the latest Monterey update v12.5 to my imac (2019)

 

Now I get this message and cannot see the actual preview. I know that it was caused by the update because I didn't change anything else and Pattern Preview still works fine on my macbook pro (2017) where I did not install the latest Monterey update. Please advise how to fix this issue, thanks!

 

Screen Shot 2022-08-15 at 10.22.16 AM.png

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correct answers 1 Correct answer

Adobe Employee , Aug 17, 2022 Aug 17, 2022

It looks like for some reason, you have OpenGL disabled in Photoshop prefs.  Go to Preferences > Performance and make sure Use Graphics Processor is checked.  Also go to Preferences > Technology Previews and make sure Deactivate Native Canvas is NOT checked.  Then restart Photoshop.  

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Adobe Employee ,
Aug 17, 2022 Aug 17, 2022

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It looks like for some reason, you have OpenGL disabled in Photoshop prefs.  Go to Preferences > Performance and make sure Use Graphics Processor is checked.  Also go to Preferences > Technology Previews and make sure Deactivate Native Canvas is NOT checked.  Then restart Photoshop.  

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New Here ,
Aug 17, 2022 Aug 17, 2022

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THANK YOU! That fixed it. The "Use Graphic Processor" was checked but so was "Deactivate Native Canvas". Unchecking that fixed the problem. It's strange, because I didn't mess with any of those settings, but I'm grateful that it's working now. Thank you, I really appreciate it! 

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