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payment problems

New Here ,
Jul 23, 2023 Jul 23, 2023

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Снимок экрана 2023-07-23 в 16.13.47.pngIMG_0794.PNG

 

Hello, I paid for a month of photoshop but I can't use it? What is the solution to the problem?

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correct answers 1 Correct answer

New Here , Jul 23, 2023 Jul 23, 2023

Sorry, no more problem, I stupidly paid into another account. Now I'm logged into another Creative Cloud account and everything works. Sorry for the inconvenience

 

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Community Expert ,
Jul 23, 2023 Jul 23, 2023

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quote

What is the solution to the problem?

By @Roman31246555qkgw

 

 

We can't translate screenshots. What is the issue?

 

Jane

 

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New Here ,
Jul 23, 2023 Jul 23, 2023

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Sorry, no more problem, I stupidly paid into another account. Now I'm logged into another Creative Cloud account and everything works. Sorry for the inconvenience

 

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Community Expert ,
Jul 23, 2023 Jul 23, 2023

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Thank you for reporting back @Roman31246555qkgw  and I'm so glad it's working for you now! 😊

 

Jane

 

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