payment problems

[Roman31246555qkgw]

Hello, I paid for a month of photoshop but I can't use it? What is the solution to the problem?

[jane-e]

What is the solution to the problem?

By @Roman31246555qkgw

We can't translate screenshots. What is the issue?

Jane

[Roman31246555qkgw · Accepted solution]

Sorry, no more problem, I stupidly paid into another account. Now I'm logged into another Creative Cloud account and everything works. Sorry for the inconvenience

[jane-e]

Thank you for reporting back @Roman31246555qkgw  and I'm so glad it's working for you now! 😊

Jane