pen tablet + color selection = bad precision

[Kiss Of]

Hello everyone and Adobe.

I have experienced a very unfortunate issue where my pen precision while selecting a color in the color palette doesn't get along together.

I usually touch my tablet with the tip of my pen, and slide to the color I want to choose, then releasing my pen and the color gets selected. However, when I do that and select a slightly different color than the one originally selected, if I slide and release, the cursor gets back to its initial position (or go back to the nearest initial position) thus not taking the color I slided to.

Here is a little GIF to show you. Look at the cursor, at times it follows my pen, and at other times it gets back to where I started. I touch & slide and then release. I do not click to select a color.

Anyone have this trouble? Why does my cursor is "magnetized" to its original position if I slide slightly ?

Thank you for any help.

[KShinabery212]

Curious.  Can you be specific to what type of pen and tablet you are using?  This would allow us to better answer as various ACP members use different tools to create artwork.

[Kiss Of]

Hi KShinabery212​ I use a wacom Draw. The small one:

Intuos Draw | Wacom

It doesn't have touch pad function nor eraser on the pen.

Here are my preferences and my pilot is up to date. So I really don't know what's happening.

Actually it reminds me of the rulers that are magnetized on your canvas, and when you get close to it with your pen, they get stuck to it. I imagine in this problem that the cursor as long as it is touching the start location, it gets back to the original place. If I move enough away to not let them "conflict" together, then Photoshop takes the new location.

Photoshop can't pinpoint the color I am choosing, it uses the full "hitbox" of my cursor as showned in my Gif. Which is really frustrating.

Do you have this issue?

[KShinabery212]

Chriss,

Interesting.

I am using a Wacom Cintiq Companion 2 and MobileStudio Pro.  Both seem to be fine.

Have you looked to see if your drivers are up to date for the Intuos?  It could be that you need to reinstall the Intuos drivers.

Maybe another Intuos user will have idea as well.

[melissapiccone]

Someone else had this issue last week... I can't find the thread and I don't think there was a solution. I'm assuming if you switch to your mouse it works as a workaround. I have an old iMac and even older wacom Intuos3 from 2009 and have no problems.

[Kiss Of]

KShinabery212​ the drivers doesn't do anything apparently. It continue acting weirdly.

melissapiccone​ You are exactly right, with the mouse it works perfectly. Either way my intuos precision is too weak and my computer too. Or it's really a bad luck with PS. Maybe precision comes with power. That's a bit difficult to assess why and how that's happening. And it's really obvious when working, it hampers my workflow, such a small detail... CC 2019 comes with a share of surprises, and not only good ones.

[Arthur37006710cpuc]

Hello, i'm very late to this, but if someone is still in need for a solution, you just have to disable windows ink.
It will also make the trasnformation tool less clunky when using it with a pencil