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Pen Tool Anchor Not Visible

Explorer ,
May 20, 2021 May 20, 2021

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Hi All,

 

I am having an issue that when I use the pen tool I can not see any point where I click, however the anchor points are being placed on the artboard, as when I click around I dont see any of the points and therefore cant see what I have done. On the paths tab a work path is being created but just doesn't show up? Has anyone else encountered this?

 

I have attached a screenshot showing a artboard where I have drew a zig zag with the pen tool but I couldnt see any points as I was drawing it - you can see on the right the work path shape that I should see on the artboard.

 

Thanks

Luke

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correct answers 1 Correct answer

Explorer , May 24, 2021 May 24, 2021

SOLUTION

Hi,

I was able to find a solution to the issue, if you got to Edit > Preferences > General > Reset Preferences on Quit, this should fix the issue. Not ideal if you have a lot of preferences set up but the only fix I could find.

 

Thanks,

Luke

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Community Expert ,
May 20, 2021 May 20, 2021

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Something strange is happening with the pen tool. Your screenshot did not show up for me so I'm not exactly sure what you are experiencing. I'm on a iMac running Catalina. I have mine set to show 3px and magenta which is not working and grayed out. Once I stop making my path it disappears and I can't select it. The second screenshot is the area where the path is located on my canvas and I drew a box around it with the direct selection tool to select it - but the box just sits there and I can't select it. 

Screen Shot 2021-05-20 at 8.34.06 AM.png

Screen Shot 2021-05-20 at 8.36.42 AM.png


Melissa Piccone | Adobe Trainer | Pluralsight Author | Fine Artist

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Explorer ,
May 20, 2021 May 20, 2021

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Hi Melissa,

 

Its very odd! You seem to be having different issues to me, something must be up.

 

My screenshot show that I have created a zig zag pattern, yet on my artboard you see nothing at all (no anchor points or joining lines) yet on the right on the work path you can see it. Dont understand it and can't find a solution!

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Community Beginner ,
May 22, 2021 May 22, 2021

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Hi, i have the same issue. And when I delete the last step (Strg.+Z), I my last anchor points get visible, but when I also cannot add to these ancor points. It's really strange.

 

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Explorer ,
May 24, 2021 May 24, 2021

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SOLUTION

Hi,

I was able to find a solution to the issue, if you got to Edit > Preferences > General > Reset Preferences on Quit, this should fix the issue. Not ideal if you have a lot of preferences set up but the only fix I could find.

 

Thanks,

Luke

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Community Expert ,
May 24, 2021 May 24, 2021

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New Here ,
Jun 15, 2021 Jun 15, 2021

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Not works for me... i can't solve the problem...

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Explorer ,
Jun 17, 2021 Jun 17, 2021

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for me neither ...

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New Here ,
Jun 21, 2021 Jun 21, 2021

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I am also having the same issue. I tried what was suggested above and that did NOT help. 

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New Here ,
Jun 25, 2021 Jun 25, 2021

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I have no "reset preferences" in general.....hmmm

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Community Beginner ,
Jul 07, 2021 Jul 07, 2021

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Going into preferences hasn't worked. I cannot see any lines or anchor points until I click on the move tool.

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New Here ,
Jul 19, 2021 Jul 19, 2021

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It's not working for me. The problem still persists.

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New Here ,
Dec 17, 2021 Dec 17, 2021

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Problem not solved. I belive this is photoshop bug or something and it is annoying me. 

 

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Adobe Employee ,
Dec 17, 2021 Dec 17, 2021

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Go to Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Does the problem still occur?


Senior Product Manager - Customer Advocacy - Digital Imaging

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New Here ,
Feb 08, 2022 Feb 08, 2022

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This fixed my problem, thanks.

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New Here ,
Feb 09, 2022 Feb 09, 2022

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This did not fix the problem on my end - running Windows 10 - thanks

 

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Explorer ,
Feb 19, 2022 Feb 19, 2022

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I was just looking for a solution to this. Thanks a ton it helped me out

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New Here ,
May 31, 2022 May 31, 2022

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Yes, this solves the problem. It was occuring due to lack of graphic card. Thanks.

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New Here ,
Jul 07, 2022 Jul 07, 2022

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Hi I had this issue and  thank you Jeffrey... it actually works this solution

 

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New Here ,
Jul 19, 2021 Jul 19, 2021

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I just downloaded Adobe Photoshop and was exploring the app then tried to use the PEN TOOL only to find that I can neither SEE the points nor the path that connects the two points. What can I do to solve the problem?

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Community Beginner ,
Jul 19, 2021 Jul 19, 2021

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I had to go back to version 21.2.9 and it worked.

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New Here ,
Jul 22, 2021 Jul 22, 2021

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So it has nothing to do with application settings?

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New Here ,
Sep 18, 2021 Sep 18, 2021

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I have same problem with PS v22.5.1.   Can't see anchor points when in Italy click.

Tried General Preferences Reset and no change

Very frustrating when trying to learn pen tool

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New Here ,
Sep 18, 2021 Sep 18, 2021

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Initially not Italy!!

 

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New Here ,
Apr 25, 2022 Apr 25, 2022

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Hi,

 

You can increase the line path thickness showing on the image attached here. It should be minimum 1.5 px thick. Good luck.

Pentool copy.jpg

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