Persistent “Disk Error” in Photoshop even after full system upgrade (Windows 11, RTX 3060)

[lennox_8964]

Hello Adobe Support,

I’m currently experiencing the “Disk Error” issue in Photoshop. Because of this, I can only use version 25.9.1. Whenever I need new features, I temporarily switch to version 27.0 (the latest release), but the same error always occurs.

I’ve reviewed several troubleshooting guides, and most suggest disabling “Use Graphics Processor.” However, this defeats the purpose of having a powerful NVIDIA RTX 3060, so I’d prefer to keep GPU acceleration enabled.

Here’s everything I’ve tried so far:

• Updated NVIDIA drivers to the latest Studio version (previously used the Game Ready version). The issue persists on both.

• Upgraded my graphics card from GTX 1060 → RTX 3050 → RTX 3060, but the error still occurs.

• Upgraded Windows from 22H2 to 25H2, same issue.

• Renamed Adobe settings to “Adobe settings old” and reinstalled Photoshop — no change.

• Purchased a new SSD, set it as the only scratch disk, still no success.

• Installed the latest Adobe Photoshop Beta — still encountering the same problem.

• Replaced my Windows (M.2) drive from 256GB → 500GB, even tested another 256GB drive — same result.

• Ran Photoshop as Administrator — issue remains.

• Switched Remove Tool Processing to “More Stable” — no improvement.

• Disabled all plugins and re-enabled them one by one — the error persists.

Current system configuration:

• CPU: Intel® Core™ i7-12700 (2.10 GHz)

• RAM: 64 GB (63.8 GB usable)

• GPU: NVIDIA RTX 3060 (12 GB)

• Storage:

  • M.2 256 GB (Windows drive)

  • M.2 1 TB, SSD 1 TB, HDD 2 TB ×2 (all tested as scratch disks)

• Operating System: Windows 11, version 25H2

Ironically, this error has led me to upgrade almost my entire PC setup — yet the problem persists. I’d really appreciate any insight or update on whether Adobe is investigating this issue.

Thank you for your support,

Xin chào đội ngũ hỗ trợ Adobe,

Mình hiện đang gặp lỗi “Disk Error” trong Photoshop. Vì lỗi này, mình chỉ có thể sử dụng phiên bản 25.9.1. Khi cần các tính năng mới, mình tạm thời chuyển sang phiên bản 27.0 (phiên bản mới nhất hiện nay), nhưng lỗi vẫn tiếp tục xảy ra.

Mình đã tham khảo nhiều hướng dẫn khắc phục, phần lớn khuyên tắt tùy chọn “Use Graphics Processor”, tuy nhiên nếu tắt thì sẽ lãng phí khả năng xử lý của card đồ họa NVIDIA RTX 3060, nên mình muốn giữ tính năng này bật.

Dưới đây là những gì mình đã thử:

• Cập nhật driver NVIDIA lên bản Studio mới nhất (trước đó dùng bản Game Ready, nhưng lỗi vẫn vậy).

• Nâng cấp card đồ họa từ GTX 1060 → RTX 3050 → RTX 3060, nhưng vẫn lỗi.

• Nâng cấp Windows từ 22H2 lên 25H2, vẫn lỗi.

• Đổi thư mục Adobe settings thành “Adobe settings old”, rồi cập nhật lại — không hiệu quả.

• Mua ổ cứng SSD mới, chọn làm scratch disk duy nhất, vẫn lỗi.

• Cài Adobe Photoshop Beta (phiên bản mới nhất) — vẫn gặp lỗi tương tự.

• Thay ổ M.2 cài Windows từ 256GB → 500GB, thậm chí thử ổ 256GB khác — vẫn bị lỗi.

• Chạy Photoshop bằng quyền Administrator — vẫn lỗi.

• Chuyển Remove Tool Processing sang “More Stable” — vẫn không khắc phục được.

• Tắt tất cả plugin, rồi bật lại từng cái — lỗi vẫn tiếp tục.

Cấu hình hệ thống hiện tại:

• CPU: Intel® Core™ i7-12700 (2.10 GHz)

• RAM: 64 GB (63.8 GB khả dụng)

• GPU: NVIDIA RTX 3060 (12 GB)

• Ổ cứng:

  • M.2 256 GB (ổ cài Windows)

  • M.2 1 TB, SSD 1 TB, HDD 2 TB ×2 (đã thử từng ổ làm scratch disk)

• Hệ điều hành: Windows 11, phiên bản 25H2

Thật ra lỗi này vô tình khiến mình nâng cấp gần như toàn bộ cấu hình máy tính — nhưng vấn đề vẫn chưa được giải quyết.
Mình rất mong Adobe có thể xem xét và cập nhật thông tin nếu đội kỹ thuật đang điều tra vấn đề này.

Xin cảm ơn sự hỗ trợ của các bạn,

[KR Seals]

Use the instructions in this web page to check your disk permissions.

[lennox_8964]

Ah, previously there was a guide, and I’ve already followed it, but the error still occurs. Thank you very much.

[lennox_8964]

[Srishti Bali]

Hi @lennox_8964,

Sorry for the delayed response. I hope things are working better for you now. If not, we have recently released Photoshop 27.1. Please update to the latest version and let us know if the issue persists. If the problem persists, please share your System Info from the Photoshop Help menu (Help > System Info) so we can investigate the issue further.

Thanks for your patience.

Regards,

Srishti

[galina_4198]

my new adobe account

Adobe Photoshop Version: 27.1.0 20251117.r.17 2758080 x64 (final, Release)
Number of Launches: 244
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.26200.7019
System architecture: Intel CPU Family:6, Model:7, Stepping:2, AVX2, AVX-VNNI, HybridCPU(8:4), HyperThreading
Physical processor count: 12
Logical processor count: 20
Processor speed: 2112 MHz
Built-in memory: 65298 MB
Free memory: 41878 MB
Memory available to Photoshop: 51214 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 9.11.1
SAM SDK Version: 14.3.4
ACP.local Status:
- SDK Version: 5.8.2
- Core Sync Status: Reachable and compatible
- Core Sync Running: 7.8.5.2
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: v6.0.0
Adobe Firefly: Please use any generative AI feature to view the latest version.
OpenColorIO version: 2.4.2
Content Credentials is not available
NGL Version: 1.42.0.5
Chalkboard: Disabled.
Chalkboard Doc Create: Disabled.
D3D12Warp renderer: Disabled.
Precise Color Management for HDR Display: Disabled.
Alias Layers: Disabled.
Highbeam: Disabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 8.4.0
TextEngine: ATE 7.9.0 (d611361)
======= GPU
Native API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
isGPUAllowed: 1
GPUName: NVIDIA GeForce RTX 3060
GPUVendor: NVIDIA
NVIDIA GeForce RTX 3060 UNKNOWN, NVIDIA
Intel(R) UHD Graphics 770 UNKNOWN, INTEL
IsNativeGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 12,110 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Windows available feature level: 12.2
Windows required feature level: 12.0
Windows has required feature level: 1
Display: 1
Display Bounds: (0, 0) -> (1919.99, 1200)
Display scale: 1.14
Main Display
Display Type: SDR
Display Profile: sRGB IEC61966-2.1
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
C:\Program Files\Adobe\Adobe Photoshop 2026\sniffer.exe -baseTimeMS=89120349 -comment=Photoshop Version: Adobe Photoshop 27.1.0 20251117.r.17 2758080 x64

[1 ms]
Start GetSnifferResult

[553 ms]
Start sniffer 2025-11-29 16:08:46
# Photoshop Version: Adobe Photoshop 27.1.0 20251117.r.17 2758080 x64
C:\Program Files\Adobe\Adobe Photoshop 2026\sniffer.exe -baseTimeMS=89120349 -comment=Photoshop Version: Adobe Photoshop 27.1.0 20251117.r.17 2758080 x64

{35 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,200)
Dimensions: (1,920 1,200)
Display scale: 1.14583
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3060 index=0)

# devices: 2
Device 0
Name: NVIDIA GeForce RTX 3060
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 12,110 MB
VRAM: 12,110 MB
Dedicated System RAM: 0 MB
Shared System RAM: 34,234 MB
API version: 12.2 (12.2)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2025-10-29 000000.000000-000
Driver age: 1 month
Driver version: 32.0.15.8180
Supports UMA: UNSUPPORTED
D3D-ID: 9351

Device 1
Name: Intel(R) UHD Graphics 770
Preferred: FALSE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 34,362 MB
VRAM: 128 MB
Dedicated System RAM: 0 MB
Shared System RAM: 34,234 MB
API version: 12.2 (12.2)
Device version: 12.0 (12.0)
Vendor name: INTEL
Driver date: 2025-11-03 000000.000000-000
Driver age: 0 months
Driver version: 32.0.101.7080
Supports UMA: SUPPORTED
D3D-ID: 18048
End platform native
{283 ms}

{283 ms}
Start platform OpenCL
# displays: 0

# devices: 2
Device 0
Name: NVIDIA GeForce RTX 3060
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 12,884 MB
VRAM: 12,884 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 320 GB / s
Compute score: 5,644.87
Device name string: NVIDIA GeForce RTX 3060
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation

Device 1
Name: Intel(R) UHD Graphics 770
Preferred: FALSE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 31,708 MB
VRAM: 31,708 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 )
Device version: 3.0 (OpenCL 3.0 NEO )
Vendor name: INTEL
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 49 GB / s
Compute score: 307.827
Device name string: Intel(R) UHD Graphics 770
Device vendor string: Intel(R) Corporation
Platform name string: Intel(R) OpenCL Graphics
Platform vendor string: Intel(R) Corporation
End platform OpenCL
{506 ms}

Exit code kExitNormal
End sniffer 2025-11-29 16:08:46
[kStatusNormal, kExitNormal]

[554 ms]
Finish RunAllAPIs

[555 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 94070301302027743019
GUIDBucket:
Composite Core GPU (comp_core_gpu): off
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (CompositingDocumentTabUI): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2026\
Temporary file path: C:\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
E:\, 953.9G, 245.0G free
C:\, 231.9G, 98.4G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2026\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2026\Plug-ins\

Installed components:
ACE.dll ACE 2025/09/11-15:51:06 25.GD09.7f8af3f 25.GD09.7f8af3f
act_tracing.dll Adobe Common Toolkit 1.0.68
AdobeGrowthSDK.dll Adobe Growth SDK 1.4.0.171
AdobeLinguistic.dll Adobe Linguistic Library 792708d
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2025/09/08-11:05:36 25.GD09.549207f 25.GD09.549207f
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 25.1.e3adea7 25.1.e3adea7
AdobeXMP.dll Adobe XMP Core 2025/03/06-19:12:03 79.9690a87 79.9690a87
AdobeXMPFiles.dll Adobe XMP Files 2025/03/06-19:12:03 79.9690a87 79.9690a87
AdobeXMPScript.dll Adobe XMP Script 2025/03/06-19:12:03 79.9690a87 79.9690a87
AGM.dll AGM 2025/09/11-15:51:06 25.GD09.7f8af3f 25.GD09.7f8af3f
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2025/09/10-07:04:31 25.1.33cf818 25.1.33cf818
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2026 30.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2025/09/11-15:51:06 25.GD09.7f8af3f 25.GD09.7f8af3f
AXE8SharedExpat.dll AXE8SharedExpat 2025/07/15-10:43:45 25.GD07.3038539 25.GD07.3038539
AXEDOMCore.dll AXEDOMCore 2025/07/15-10:43:45 25.GD07.3038539 25.GD07.3038539
BIB.dll BIB 2025/09/11-15:51:06 25.GD09.7f8af3f 25.GD09.7f8af3f
BIBUtils.dll BIBUtils 2025/09/11-15:51:06 25.GD09.7f8af3f 25.GD09.7f8af3f
CoolType.dll CoolType 2025/09/11-15:51:06 25.GD09.7f8af3f 25.GD09.7f8af3f
CRClient.dll Adobe Crash Reporter Client DLL 26.5.0.202506270759_7140322
DirectML.dll DirectML Redistributable Library 1.13.1+240111-2204.1.dml-1.13.9b0890f
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll Adobe DVA 2025 25.2.0
dvaadameve.dll Adobe DVA 2025 25.2.0
dvaappsupport.dll Adobe DVA 2025 25.2.0
dvaaudiodevice.dll Adobe DVA 2025 25.2.0
dvaaudiotoolkit.dll Adobe DVA 2025 25.2.0
dvacore.dll Adobe DVA 2025 25.2.0
dvacrashhandler.dll Adobe DVA 2025 25.2.0
dvaevefactory.dll Adobe DVA 2025 25.2.0
dvamarshal.dll Adobe DVA 2025 25.2.0
dvamediatypes.dll Adobe DVA 2025 25.2.0
dvametadata.dll Adobe DVA 2025 25.2.0
dvametadataapi.dll Adobe DVA 2025 25.2.0
dvametadataUI.dll Adobe DVA 2025 25.2.0
dvanet.dll Adobe DVA 2025 25.2.0
dvaplayer.dll Adobe DVA 2025 25.2.0
dvascripting.dll Adobe DVA 2025 25.2.0
dvastorage.dll Adobe DVA 2025 25.2.0
dvatemporalxmp.dll Adobe DVA 2025 25.2.0
dvatransport.dll Adobe DVA 2025 25.2.0
dvaui.dll Adobe DVA 2025 25.2.0
dvauxphost.dll Adobe DVA 2025 25.2.0
dvauxpui.dll Adobe DVA 2025 25.2.0
dvavulcansupport.dll Adobe DVA 2025 25.2.0
dvaworkspace.dll Adobe DVA 2025 25.2.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-9.0.2-uxp1-e0d9ef0
dynamiclink.dll Adobe DVA 2025 25.2.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 BUILDVERSION
icucnv74.dll International Components for Unicode Build 14.0.1.04ee3a5
icuin74.dll International Components for Unicode Build 14.0.1.04ee3a5
icuuc74.dll International Components for Unicode Build 14.0.1.04ee3a5
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2025/03/06-19:12:03 79.6311509 79.6311509
libcrypto-3-x64.dll The OpenSSL Toolkit 3.0.16
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libssl-3-x64.dll The OpenSSL Toolkit 3.0.16
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll Adobe DVA 2025 25.2.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.17.20240223.4.8f5c79c
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
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MPS.dll MPS 2025/08/19-12:04:54 25.1.befccb1 25.1.befccb1
onnxruntime.dll Microsoft® Windows® Operating System 1.17.20240223.4.8f5c79c
opencv_world4110.dll OpenCV library 4.11.0
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2026 27.1
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 12.0.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 12.0.0.14
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2026 27.1
PSViews.dll Adobe Photoshop 2026 27.1
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
SVGRE.dll SVGRE 25.1.68819c6 25.1.68819c6
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
Unified Extensibility Platform uxp-9.0.2-uxp1-e0d9ef0
UPIC 2.6.0

Required plugins:

Accented Edges 27.1 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 27.1 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 27.1 - from the file “Filter Gallery.8bf”
Average 27.1 - from the file “Average.8bf”
Bas Relief 27.1 - from the file “Filter Gallery.8bf”
BMP 27.1 - from the file “Standard MultiPlugin.8bf”
Camera Raw 18.0 - from the file “Camera Raw.8bi”
Camera Raw Filter 18.0 - from the file “Camera Raw.8bi”
Chalk && Charcoal 27.1 - from the file “Filter Gallery.8bf”
Charcoal 27.1 - from the file “Filter Gallery.8bf”
Chrome 27.1 - from the file “Filter Gallery.8bf”
Cineon 27.1 - from the file “Cineon.8bi”
Clouds 27.1 - from the file “Clouds.8bf”
Color Halftone 27.1 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 27.1 - from the file “Filter Gallery.8bf”
Conté Crayon 27.1 - from the file “Filter Gallery.8bf”
Craquelure 27.1 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 27.1 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 27.1 - from the file “Standard MultiPlugin.8bf”
Crosshatch 27.1 - from the file “Filter Gallery.8bf”
Crystallize 27.1 - from the file “Standard MultiPlugin.8bf”
Cutout 27.1 - from the file “Filter Gallery.8bf”
Dark Strokes 27.1 - from the file “Filter Gallery.8bf”
De-Interlace 27.1 - from the file “Standard MultiPlugin.8bf”
Dicom 27.1 - from the file “Dicom.8bi”
Difference Clouds 27.1 - from the file “Clouds.8bf”
Diffuse Glow 27.1 - from the file “Filter Gallery.8bf”
Displace 27.1 - from the file “Standard MultiPlugin.8bf”
Dry Brush 27.1 - from the file “Filter Gallery.8bf”
Entropy 27.1 - from the file “statistics.8ba”
Export Color Lookup Tables 27.1 - from the file “Export3DLUT.8be”
Extrude 27.1 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 27.1 - from the file “FastCore.8bx”
Fibers 27.1 - from the file “Standard MultiPlugin.8bf”
Film Grain 27.1 - from the file “Filter Gallery.8bf”
Filter Gallery 27.1 - from the file “Filter Gallery.8bf”
Fresco 27.1 - from the file “Filter Gallery.8bf”
GigapixelApplyImageDataFilter NO VERSION - from the file “TopazGigapixelAIApply.8bf”
GigapixelGatherImageDataFilter NO VERSION - from the file “TopazGigapixelAIGather.8bf”
Glass 27.1 - from the file “Filter Gallery.8bf”
Glowing Edges 27.1 - from the file “Filter Gallery.8bf”
Grain 27.1 - from the file “Filter Gallery.8bf”
Graphic Pen 27.1 - from the file “Filter Gallery.8bf”
Halftone Pattern 27.1 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 27.1 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 27.1 - from the file “HDRMergeUI.8bf”
HSB/HSL 27.1 - from the file “Standard MultiPlugin.8bf”
IFF Format 27.1 - from the file “Standard MultiPlugin.8bf”
Ink Outlines 27.1 - from the file “Filter Gallery.8bf”
JPEG 2000 27.1 - from the file “JPEG2000.8bi”
Kurtosis 27.1 - from the file “statistics.8ba”
Lens Blur 27.1 - from the file “Lens Blur.8bf”
Lens Correction 27.1 - from the file “Lens Correction.8bf”
Lens Flare 27.1 - from the file “Standard MultiPlugin.8bf”
Liquify 27.1 - from the file “Liquify.8bf”
Matlab Operation 27.1 - from the file “ChannelPort.8bf”
Maximum 27.1 - from the file “statistics.8ba”
Mean 27.1 - from the file “statistics.8ba”
Measurement Core 27.1 - from the file “MeasurementCore.8me”
Median 27.1 - from the file “statistics.8ba”
Mezzotint 27.1 - from the file “Standard MultiPlugin.8bf”
Minimum 27.1 - from the file “statistics.8ba”
MMXCore Routines 27.1 - from the file “MMXCore.8bx”
Mosaic Tiles 27.1 - from the file “Filter Gallery.8bf”
Multiprocessor Support 27.1 - from the file “MultiProcessor Support.8bx”
Neon Glow 27.1 - from the file “Filter Gallery.8bf”
Note Paper 27.1 - from the file “Filter Gallery.8bf”
NTSC Colors 27.1 - from the file “NTSC Colors.8bf”
Ocean Ripple 27.1 - from the file “Filter Gallery.8bf”
OpenEXR 27.1 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 27.1 - from the file “Filter Gallery.8bf”
Palette Knife 27.1 - from the file “Filter Gallery.8bf”
Parametric Filter NO VERSION - from the file “MaterialFilter.8bf”
Patchwork 27.1 - from the file “Filter Gallery.8bf”
Paths to Illustrator 27.1 - from the file “Standard MultiPlugin.8bf”
PCX 27.1 - from the file “PCX.8bi”
Perfectly Clear v3 1.0.0.1 - from the file “PerfectlyClearCompletePS.8bf”
Photocopy 27.1 - from the file “Filter Gallery.8bf”
Picture Package Filter 27.1 - from the file “ChannelPort.8bf”
Pinch 27.1 - from the file “Standard MultiPlugin.8bf”
Pixar 27.1 - from the file “Pixar.8bi”
Plaster 27.1 - from the file “Filter Gallery.8bf”
Plastic Wrap 27.1 - from the file “Filter Gallery.8bf”
Pointillize 27.1 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 27.1 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 27.1 - from the file “PBM.8bi”
Poster Edges 27.1 - from the file “Filter Gallery.8bf”
Radial Blur 27.1 - from the file “Standard MultiPlugin.8bf”
Radiance 27.1 - from the file “Radiance.8bi”
Range 27.1 - from the file “statistics.8ba”
Render Color Lookup Grid 27.1 - from the file “Export3DLUT.8be”
Reticulation 27.1 - from the file “Filter Gallery.8bf”
Retouch4me Fabric 1.0 - from the file “Retouch4me Fabric.8bf”
Retouch4me Heal 1.0 - from the file “Retouch4me Heal.8bf”
Retouch4me White Teeth 1.0 - from the file “Retouch4me White Teeth.8bf”
Ripple 27.1 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 27.1 - from the file “Filter Gallery.8bf”
Save for Web 27.1 - from the file “Save for Web.8be”
Save for Web Drover 27.1 - from the file “Save for Web Drover.8be”
ScriptingSupport 27.1 - from the file “ScriptingSupport.8li”
Shear 27.1 - from the file “Standard MultiPlugin.8bf”
Skewness 27.1 - from the file “statistics.8ba”
Smart Blur 27.1 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 27.1 - from the file “Filter Gallery.8bf”
Solarize 27.1 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 27.1 - from the file “Filter Gallery.8bf”
Spherize 27.1 - from the file “Standard MultiPlugin.8bf”
Sponge 27.1 - from the file “Filter Gallery.8bf”
Sprayed Strokes 27.1 - from the file “Filter Gallery.8bf”
Stained Glass 27.1 - from the file “Filter Gallery.8bf”
Stamp 27.1 - from the file “Filter Gallery.8bf”
Standard Deviation 27.1 - from the file “statistics.8ba”
Substance 3D Viewer NO VERSION - from the file “Substance3DViewerForPs.8bi”
Sumi-e 27.1 - from the file “Filter Gallery.8bf”
Summation 27.1 - from the file “statistics.8ba”
Targa 27.1 - from the file “Standard MultiPlugin.8bf”
Texturizer 27.1 - from the file “Filter Gallery.8bf”
Tiles 27.1 - from the file “Standard MultiPlugin.8bf”
Topaz Gigapixel AI NO VERSION - from the file “TopazGigapixelAIAutomate.8bi”
Topaz Photo AI NO VERSION - from the file “TopazPhotoAI.8bf”
Topaz Photo AI NO VERSION - from the file “TopazPhotoAIAutomate.8bi”
Torn Edges 27.1 - from the file “Filter Gallery.8bf”
TPAIApplyImageDataFilter NO VERSION - from the file “TopazPhotoAIApply.8bf”
TPAIGatherImageDataFilter NO VERSION - from the file “TopazPhotoAIGather.8bf”
Twirl 27.1 - from the file “Standard MultiPlugin.8bf”
Underpainting 27.1 - from the file “Filter Gallery.8bf”
Vanishing Point 27.1 - from the file “VanishingPoint.8bf”
Variance 27.1 - from the file “statistics.8ba”
Water Paper 27.1 - from the file “Filter Gallery.8bf”
Watercolor 27.1 - from the file “Filter Gallery.8bf”
Wave 27.1 - from the file “Standard MultiPlugin.8bf”
WIA Support 27.1 - from the file “WIASupport.8li”
Wind 27.1 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 27.1 - from the file “WBMP.8bi”
ZigZag 27.1 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins:

32bit plugin bridge 12.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2026\Plug-ins\32to64.8bf”
ContrastMaster 1.03 1, 0, 0, 0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2026\Plug-ins\ContrastMaster103_64bit.8bf”
Imagenomic Plug-in Console 1.8.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2026\Plug-ins\Imagenomic\ImagenomicPluginConsole64.8li”
Portraiture 2.3.4.1 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2026\Plug-ins\Imagenomic\Portraiture64.8bf”
Portraiture 3 3.5.7.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2026\Plug-ins\Imagenomic\Portraiture3.8bf”
PT Portrait 6.0.1 - from the file “C:\Program Files\PT Portrait\PT Portrait.8bf”
Reduce Noise 7.6.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2026\Plug-ins\NeatImage.8bf”
Topaz B&W Effects 2 10.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2026\Plug-ins\tlbw2ps_x64.8bf”
Topaz DeNoise 5 10.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2026\Plug-ins\tldenoise5ps_x64.8bf”
Topaz ReMask 5 10.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2026\Plug-ins\tlremask5ps_x64.8bf”

Duplicate and Disabled plugins: NONE

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 10.3.2.2 - from the file "Required Folder"
CmdN: 1.27.12
FMS: 1.12.4
UAM: 1.5.0
UAB: 2.18.0-17
UAB4: 5.47.0
AXT: 1.0.7
Loaded at: 94 ms - launch time impact: 0 ms
ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 30.20.1.0 - from the file "Required Folder"
Loaded at: 4187 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 30.31.8.0 - from the file "Required Folder"
Share Panel (Loaded) 1.0.27.0 - from the file "Required Folder"
Loaded at: 94 ms - launch time impact: 0 ms
In app notifications (Loaded) 10.0.113.0 - from the file "Required Folder"
Loaded at: 94 ms - launch time impact: 0 ms
Content Credentials (Loaded) 0.51.4.0 - from the file "Required Folder"
Loaded at: 4672 ms - launch time impact: 0 ms
CC Libraries Panel (Prepared) 4.13.31.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_4_13_31\"
CAPTURE: 2.0.41 STOCK: 4.2.7
Neural Filters (Prepared) 1.15.0.102 - from the file "Required Folder"
Parametric Filter (Prepared) 1.0.0.0 - from the file "Required Folder"
Photoshop Adjustments Panel (Loaded) 2.3.13.0 - from the file "Required Folder"
Loaded at: 4187 ms - launch time impact: 0 ms
Photoshop UXP Export-As (Prepared) 5.12.8.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 4.8.8.0 - from the file "Required Folder"
Loaded at: 4187 ms - launch time impact: 0 ms
Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder"
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.6.9.0 - from the file "Required Folder"
Substance 3D Viewer Plugin for Photoshop (Prepared) 1.0.0.0 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.substance-3d.viewer.ps\"
IC popup message (Loaded) 1.0.0.0
Loaded at: 3828 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 3828 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2510.134.0.7 - from the file "Required Folder"
Loaded at: 4187 ms - launch time impact: 0 ms
Scan time: 0 ms - entries: 35

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_13_31\index.html”
com.adobe.stock.panel.licensing-embedded 4.0.35 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_13_31\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_13_31\extensions\capture\capture.html”
Export As 4.8.16 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2026\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.16 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2026\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_13_31\manager.html”

Installed TWAIN devices: NONE

[galina_4198]

iI just updated to version 27.1 and the disk error still occurs.

[D Fosse]

What precisely are you doing in Photoshop when this error comes up?

[galina_4198]

I use the liquify command to edit the face portrait. At first it was normal, after a while the error appeared

[galina_4198]

I take ID photos, so I often use this command.

[D Fosse]

This is very likely the same bug reported here:

https://community.adobe.com/t5/photoshop-ecosystem-bugs/could-not-complete-the-camera-raw-filter-com... 

(note to moderators - why is this thread locked, even with status "Investigating? Did someone lock it by mistake?) @Srishti Bali 

Most people see this when using the Camera Raw module, so that's what most of the posts refer to. But it also affects Liquify, where it throws the "disk error" message, while in ACR it's "program error". It's a long thread, merged from several threads, but if you read it through there is a precise symptom description, and also a workaround. 

I'll just quote two snips from my own posts:

• It started with Photoshop version 25.11. Version 25.9 and earlier are not affected and it does not happen there.
• It works correctly after a fresh launch and then fails after an arbitrary period - from less than a minute to hours. Exact time varies.
• Some other filters also stop working at the same time and presumably the same reason.
• Note that it still works correctly in actions, where the UI doesn't come up. So it's not a problem with the basic functionality, only about bringing up the module's UI.

----

The workaround is to launch ACR hosted by Bridge, which is unaffected by this bug. This will kickstart ACR hosted by Photoshop back into correct operation - including the ACR filter. Or relaunch Photoshop.

[galina_4198]

I just open jpg image files.

[nikunj.m]

You mean you're opening Jpg files and applying Liquify when you're getting the disk error? 

You can try to reset the preferences of Photoshop using the steps mentioned here: https://adobe.ly/44mAtZ5

Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/4p81rM7

Let us know how it goes!

Thanks,
Nikunj

[galina_4198]

I did this (in the title) but still got the error

[ExUSA]

Two unrelated notes, you may want to disable the integrated graphics, as there are often problems with both discrete and integrated graphics operating. Also, display profile should match your physical monitor if you don't have a calibrator, rather than be set to sRGB.